I've had problems with my wisdom teeth for years and going to doctors/dentists in general gives me…read moreextreme anxiety. That being said, Dr. Hutto and his team/staff made sure I was comfortable and answered all my questions/concerns about the procedure, he was very personable, well-spoken and professional during my consultation. Deciding to go with general anesthesia was the wise choice since it took under 1hr, after the surgery there was only slight swelling and minimal pain (Dr. Hutto gave me pain prescription but it wasn't necessary, I have low pain tolerance and that's saying something). They also did a follow up to make sure everything was healing well and if I have further questions to give them a call. They'll provide a care package after post op, (instructions, irrigation syringe, gauze, cold press) 10/10 recommended. Thank you MOS!

I Brought my son in to have four wisdom teeth removed. The credit card was denied the first time,…read moreran it again and denied again, and unbeknownst to me, (it was my moms card) she had a fraud alert on and she had to call the company to straighten it out. The front desk was so rude and treated me like I was a bank robber!! They initially told me they were running behind (not my problem) and that i had 5 minutes or they would have to reschedule!! They Kept looking at me, whispering at each other and made me very uncomfortable. I know good customer service is hard to come by at $20 bucks an hour, but again they should know how to treat people with kindness. I worked in cs all my life and have never treated people like that, so know this going in, loved the Dr. too bad he can't find a better front desk

Talk about amazing customer service Brooke went above and beyond to take good care of me !!…read morefriendly staff caring Dr ,clean practice 10 out of 10 !! Make sure to ask for Brooke out front !!

She didn't want to reimburse me the full dollar amount and the anesthesia for 30 minutes that I…read morepaid 4000s of dollars he only wanted to give me a portion of that money, which was not how much my implant cost. I've also heard he's done the same thing to other patients. I hope no one ever has to go through what I went through. Make sure you check reviews before scheduling any dental work with him.

My husband had called to make an appointment for our son. He stated that we have a referral for his…read moretooth to be surgically removed, and that our son needed to be put under anesthesia. My son's grandmother takes him, however I need to be present( which we were not notified or I would have taken the appropriate time off). I was annoyed, but fine. I go there and sign the papers and ask if I can leave now and allow grandma to stay, but no. Okay fine, still irritated about it but rules are rules. However, we get back into the consultation room and the DR does not explain anything. I have to ask what the process is, once he explains and we decide to put him under.... They tell me they can't, because he's not 13.... Like yall couldn't have told me that before wasting my time? Whoever is taking the appointments needs to learn how to communicate better. The dental assistant there was pleasant though.

Ok so I had a tooth issue and my dentist said it would be a good idea to have the tooth removed…read more Was nervous about getting it removed, but the WHOLE staff at DR Strasser's office was very friendly, helpful and put me totally at ease. I wasn't looking forward to getting the 'needle' but once it was over and numb, it was less than 5 minutes and the tooth was removed. If I have any other issues I would gladly go back to them in the future. Thank you all!!!

A few months ago my top rear molar cracked, fast forward two weeks ago and it started aching…read moreextremely bad. Made an appointment, made a morning appointment and had to miss a day of work. They tell me the tooth needs to be pulled. They then say I would need to come back at 2:30pm to do it (yeah I noticed one of their staff carrying in like 10 pizzas, so basically come back after their pizza party right) The front desk tells me I am out of coverage for the year and that I would have to pay about $750 out of pocket, yeah I left. Been suffering in pain for the last two weeks, and missed another day of work when the pain was really severe. I have an appointment this Thursday at a different Dentist office and they told my wife that I have plenty of coverage to cover the cost. So yeah what the hell, pretty pissed about it.

So my husband went there for the first time about a month or two ago due to pain in his tooth, they…read moreweren't sure what was going on with his tooth so they referred him to a specialist being it was one of the crowns. The specialist did what they had to do, a root canal and told my husband specifically if he were to go back to Bright Now all that would be needed was the "buildup" not an additional crown or anything like that. The specialist also told him the price if he were to do it at the specialists office. Sure enough he goes to Bright Now and they want to do all the work, almost $500 worth of what was supposed to be around $200. My husband refused to sign off on the work and the receptionist said that he would have to see the dentist. More people show up, about 6 people go before him and he's there for 40 minutes. He walks out and about 10 minutes later they try to call him? This office is a joke, they just want to take all the money they can get! Before he even went in this last time he specifically told them NO CROWN, JUST BUILDUP, they said okay. From reading other reviews it sounds like people have had similar experiences and that's sad. No wonder people don't like going to the dentist can't wait for the automatic reply!!! One of the receptionist also made a comment the first time he was there when they gave him the breakdown of other service cost they wanted to do (over $2k by the way)- "why not? It's cheap." JOKE, horrible experiences.

I was referred to them from my dentist as I needed oral surgery. I came in for the consultation and…read morewas greeted with a smile. The front staff are great. I was promptly taken back for X-rays and Dr. Barber came and went over the plans for the surgery. I received phone calls and text messages notifying me of my prescriptions and instructions for the day of surgery. On the day of surgery, I arrived and was given great patient education by Vicki. She totally helped alleviate my anxiety by explaining what sounds or feelings I may experience during the procedure. The procedure took about an hour with the assistance of Mary and Vicki. Everything went well. Later that evening, I also received a text message following up to see how I was feeling. I have a follow up appointment in about three weeks. Overall, great experience.

Dr. Springer is fantastic. Great at administering Novocain and even better at getting g your tooth…read moreout when it had been broken. His assistant Mary's kind and caring nature really helped me relax throughout the extraction process. Which did not take long at all.

Very nice and clean office. The office staff is wonderful…read more Work on individual bases and make sure they take care of your needs. Best dental office in town!

They suck with communication. Changed dentist and don't let you know! Say they are going to send…read morereferrals and don't! Do not put notes in their systems! Having gum problems for a year and they kept telling me they were going to get me a referral after they did this and that! I had to track it all down to get awful results!

My 10-year-old son was referred to Dr. Walls' office to further analyze and treat a major swelling…read moreon his gums. The doctor informed me that it was a cyst and advised us to have the baby tooth removed. I let the office know that my son had history of intense anxiety when it comes to dental treatments, and if they are able to work with him, we could try to proceed. To my surprise, they pushed for treatment the following day, which was Halloween, of all days, or the next appointment was going to be much further out. Weighing between the two options, I brought my son in the next morning even though it was a kid's holiday. They brought my son in to start the treatment and demanded that we provide the team with our steam deck. I don't know why the doctor was very fixated on the steam deck but I handed it over. They could not figure out how to use it properly, and at some point, brought me into the room to console my son who was in full tears. Even though my son was in complete distraught, the dental assistant could only provide me with reasons why a clinic full of adults could not figure out how to calmly treat a 10-year-old who has a history of dental anxiety and it somehow failed because the steam deck and/or my son was incompliant. Once my son had a chance to calm down at home, I asked him what happened and he let me know that the doctor had asked him irritably if he wanted to waste my money by not cooperating. At that point, my son felt even worse and broke down crying inconsolably. I was surprised that the doctor disappeared shortly after failing to treat my son and never made an attempt to communicate about what had happened. And his dental assistant felt comfortable shifting all blames on an anxious 10-year-old in full tears. And when I request for a full refund of the nitrous oxide that was never administered since the treatment could not even start because they tried to bully my son into submission, no response or refund has been provided to date. They incorrectly spell my son's name on the account despite the fact that his name was provided in the intake forms. We also received a second opinion that the swelling didn't appear to be a cyst but an extraction would still resolve whatever that issue is. I am under the impression that my son was not accurately diagnosed, and the tooth extraction was the default remedy. Therefore diagnosing my son with a cyst would eliminate further need to diagnose his gum swelling. Considering how poorly the team handled a child with anxiety and possibly misdiagnosing my son, I would not recommend this office to any kids who aren't comfortable with dental treatments. I do not find this office meeting professional or ethical standards. It was a waste of our time and money. And a lot more unnecessary trauma for an already anxious child.

My 13 yr old daughter needed a tooth pulled. From consult to the procedure itself, Dr. Walls and…read morethe office team were all excellent. Very reassuring, great vibe. Healed quickly and with very little soreness at all, which makes me feel as though it was a quality job. Been a month and there have been no follow up complications. Easy to work with. Had no trouble scheduling. They helped navigate my insurance. It wasn't a complicated procedure, but stuff like that is never fun for anyone. My kid was a little nervous at the thought of having this done, but she felt fine from start to finish - I believe because of the way they worked with her. It was a very supportive and easy-going experience from start to finish for both of us and as a parent I highly recommend Dr. Walls.

On your first visit, he goes over everything and what to expect. Then, you get to choose the best…read moreoption for you in regard to sedation. I have really bad anxiety, so I chose IV sedation. When I arrived, the staff made me feel comfortable and relaxed. I felt really taken care of, and was able to relax. He even played music I liked during the procedure. By the time I woke up, I was done and ready to go home. I highly recommend this office!

I was referred here by my dentist due to impacted wisdom teeth. I have been putting off getting my…read morewisdom teeth removed for over 10 years. I scheduled my appointment and was seen in March. The office was very clean and the office staff was courteous and friendly. It's nice walking in and having people smile and greet you. Dr. Walls is very kind and has excellent interpersonal skills. I was in and out in about 30 minutes and was able to schedule an appointment for oral surgery with only a 3 week wait. The surgery scheduler was kind and gave me a great range of dates and times. The procedure was only about $430 out of pocket (my insurance covered 80%) which was way cheaper than any other place in town. One place wanted me to pay $2,000 out of pocket. I went in for my visit for my teeth extraction on Monday and was out in under an hour. Dr. Walls played my favorite music while I was getting the teeth removed and my meds were done by the time I arrived at the pharmacy. I highly recommend Dr. Walls if you have teeth that need to be removed or want implants.

I got 4 wisdom teeth removed and I was scared for the removal the doctor and the staff made me feel…read morecomfortable, and safe. They did an amazing job and the doctor was friendly. I was scared for nothing best dentist I have ever met. Removal was painless and it was not scary at all.Recommend10/10

Got all four of my wisdom teeth removed, got an infection on my bottom left extraction site because…read moredoctor rushed my surgery and left debris and bits of tooth. Went in twice because I was concerned with the swelling and pus that wouldn't go away, I wasn't seen by the doctor either of those times just prescribed medication and they scheduled me a third time because I still had signs of infection 3 weeks out. They wanted me to go 3 more weeks with an infection? They didn't seem to understand or care about the seriousness and discomfort I was experiencing. So I payed out of pocket to go somewhere else and get the help and care I needed asap. Kind staff I guess but horrible experience.

We decided to change dentists and went to Bright Dental . They are very professional and nice so…read morehappy we changed to them .

Came in a little while ago for a scheduled procedure. Was told when I arrived the person assigned…read moreto the procedure was not coming in that day and they needed to reschedule. Arrived a month later for the rescheduled procedure. Unbeknownst to be I was also scheduled for photos for a teeth aligner. They eagerly started that procedure I was unaware of as soon as I sat down. I eventually declined after about 10 minutes to just move on to the procedure for which I was scheduled since this was the middle of my work day. They said no problem and that it should only take about 5 minutes. I sat in the chair for about 20 more minutes. Nobody attended to me. I just left. I can tell the owner tries very hard for a positive review score on Yelp, which most of us business owners do and I'm sure improvements will be made in the future. Maybe staffing is difficult right now? That's the impression I got. Going to have to pay out of pocket to go back to my old dentist until re-enrollment.