Great selection. Lots of stuff I've never seen before. Helpful staff and friendly staff. Showed me…read moresome different things and took time to answer my questions. Prices were what you would expect. Overall a great experience. Glad I stopped in

Always good customer service. Always a great selection to choose from. They sell guns but also…read morecompletely unrelated things so they have variety. Both new and used items.

Went in they didn't even greet us or acknowledge us continued on with their conversation didn't…read moreoffer us help . If i could i would give this place 0 stars if i could don't waste your time on going!!!!

Erika gave me a good deal helped with selling me a firearm was very friendly. will definitely come…read moreback again.

The best pawn shop in Waco. And have amazing prices on their items. Great customer service. Always…read morewilling to help you!

I when back to centex pawn shop in East Waco and one of the mgr told me one price I need to pay and…read morewhen I got ready to pay it for some reason he changed the price higher and I stated to him why you said one price and now you're telling me something different, the same centex pawn shop in East Waco, one of the customer service rep told me I had to pay on one of my loans on a certain day, I call back and one of the mgr told me I needed to come in the next day to pay on the loan,I then told him I just talked with a customer service rep and he told me I had until the first of the month, the mgr told ohh I made a mistake, I told him that's why I'm calling because one person says one thing and another person says something else, they have become unprofessional and I don't recommend them to anyone, I'm trying to get my items out of pawn so I never used centex pawn shop in East Waco Texas again and wouldn't recommend them, I rate them a minus 0, and I let them know how unsatisfied I am with the service of centex pawn shop in East Waco Texas. This is my second review on centex pawn shop in East Waco Texas and I'm very disappointed in the service and lack of service

Love ezpawn in East Waco, especially Debbie, she is always great when it comes to helping, she has…read morea positive attitude and keep a smile, definitely deserve to be recognized as A Great Person and Employee, , I give her 5Golden Stars

They've made it even more difficult than ever to pawn cellular devices. You have to provide some…read moredocumentation stating that the device is fully paid for, or like any kind of receipt which proves that the device is yours, &/or is fully paid for, not on a payment plan, etc... Think about this: Who offers such a service/an option - to provide such an unusual service, providing a piece of paper/document which only serves to inform as to whether your device is fully paid for, under contract/on a payment plan, etc... I just don't think/can't imagine why or how the service provider would justify complying with a customer request for such an item, which could mean that the customer may cancel the service which was meant for that cell phone/device...

The service was incredible, and they have so many different varieties for you to choose from at…read moregreat prices.

Employees are rude and lazy. Doesn't want to do anything, and doesn't allow you to use a card to…read morepay for anything.

It's a pawn shop. I pawned something then they called claiming that I gave them the wrong password…read morefor the computer, so I went back to the shop and they seemed to be confused at first about why I was there, finally they just asked me to write down the password again and they'd call me if there were any problems. I haven't heard back from them. I doubt there was ever an issue in the first place! Before I pawned that computer they told me that I was ineligible to pawn anything like computers because they claimed that I pawned a computer previously and the password I provided was incorrect. I know for a fact that it wasn't wrong. It was difficult and long but it wasn't wrong! No on ever contacted me about it. Frustrating...

I went to this pawn shop yesterday, (Saturday, 1/22/22) to purchase an Xbox one for my grandson. We…read morewere in that neck of the woods running errands. Today, (1/23/22) I get a phone call from Eric stating that they never charged my credit card and I need to come back in for them to take a payment. Mind you that round trip it is 2 hours for me. I explained that to him. He stated that he would call the credit card company to see if they would be able to take payment over the phone. He wasn't sure if they were open today so he didn't know if he would be able to call me back today. After checking my online banking I realized they hadn't charged me. I told him my husband would go over today and make this payment. But were they going to make right? It was a real inconvenience for us. He said he was sorry but basically they had already ran their paperwork last night so no. But the guy that was supposed to have run my card had only been there 2 days. He didn't know why this person was left by themselves. I told him this was the first time we had shopped with them and it would be the last.