I work from home and needed to get my brakes done so I was referred to Jessy for his mobile service…read moreto come to my house to put on new brakes/rotors on my SUV. He really knows his stuff about cars (mostly Asian and American built), is honest and genuine, likes to crack a good dad joke here and there, but definitely saved me sooo much time and $$$ not having to go to an actual shop. He had also noticed a couple minor things, too, that I've been putting off on getting done (rear signal light out, daytime running lamp out, low windshield fluid) and replaced them for me at low cost! Everything works great; it was such a huge relief off my shoulders and I will definitely be calling him back!

So I know how these guys get a bad shake from Yelp and it's a little shady. I'd actually like to…read moreset the record straight, from my point of view. Yeah, they do pull some gray business to save you money on insurance claims and they actually saved me about $1000 doing it. That said, the only two insurance companies they will work with to save you money on that level are USAA and Farmer's - because they pay up without trying to haggle on the back end. After rear-ending a very bad driver with my Saab in June of 2009, the aforementioned tow truck driver ran me down to Major Auto Body and I can tell you when I read these reviews I flipped the F out and micro-managed the crap out of the whole process. That proved to be wholly unnecessary. Joe over at Major took great care of my Saab. I got two new tires (my choice of brand), a new compressor, and a new front end for dramatically less than I expected to pay elsewhere. I have since recommended two friends to Major Auto Body and am bringing a third one down in about an hour to have her scraped door fixed for $300-$400 less than the "other guys" are quoting her around town. Oh and Yelp - if this positive review disappears, I'm taking screenshots. Please leave it in place.

Great place- great people- great service- great result- great pricing…read more I have a 2005 silverado and got in a bad accident leaving it sitting on 3 wheels with much body damage and originally took it to another place- got the bid/list of damages then faxed it to them to compare the cost of the job and gave me a wayyyyyyyy better price, saved me $$$$ (a few thousand) and did a great job! Truck runs and looks like it was brand new. As far as customer service goes- Great job guys and thanks for the friendly/great service... Not sure why there are any bad reviews for this auto body shop... These guys made me feel like family and took great care of me. Would come here again as my first choice of auto repair hands down. 10/10 overall expirence In response to some of the other yelp comments- these guys are professionals when it comes to customer service and being objective to get the job done right- at the right price. They are good honest people providing a highly competent service at a competitive price.

Hands down and without reservation an OUTSTANDING experience!…read more My 1999 SAAB badly needed brakes and tires. As a "victim of the economic downturn", I had precious little to spend on the repairs. I headed to A&E hoping for the best. Fifteen minutes after dropping off the car, Ali phoned to advise me they found more wrong than I had hoped. I returned to the shop where he showed me why all four wheels actually needed work. While the original estimate was fair, reasonable, and well below what I would have expected to pay, Ali understood my dilemma, and presented me with a safe, helpful, and very generous alternative. I returned to the shop at closing time and got into conversation with Ali that went far longer than I think either of us would have expected. He has shown me a depth of character and personal integrity, I find extremely rare. And, I was a first time customer with no previous contact. One week after the repairs, the car is running great and I suspect they might have done one or two additional "quick-fixes" that I wasn't charged for, or even made aware of. I will most definitely continue bringing my car to A&E and have already started sending friends there. THANK YOU ALI !

Same situation with Vald. Driving with Lyft I had my vehicle inspected…read more Several months later my Hyndai Azera was having problems with the ignition switch. I went on youtube and sent Ramses the video describing it was the ignition switch rather than the starter motor. I said to him 'are you 100% sure it's only the starter motor'? His response was'yes'. Then he had my vehicle towed to Hyndai in Colma and they verified it was indeed the ignition switch. I never was billed for the starter motor Ramses installed, nor the towing that he paid for. I never heard back from him regarding his incorrect diagnosis.

Lucked up on meeting Jorge yesterday afternoon while looking for a second opinion on work for my…read morewife's car. Was immediately captivated when he offered me a free estimate without knowing me. I was impressed with his vast knowledge and detailed explanations which were quite informative! Jorge called me after diagnosing the true problem and did the work in a timely and less expensive manner! Making me and my wife very happy! I will most definitely return to and refer others to JR Auto Repair! Exceptional work at a fair and reasonable price is very hard to find. I thanked him profusely and let him know I'd bee a repeat customer for sure! Appreciated!

I recently took our Yukon SUV into JR Auto Repair to diagnose electrical problems: it wouldn't…read morestart, and the battery would drain rapidly after recharging. Jorge was fabulous! He located the problem quickly, ordered and installed the new parts needed. He only charged me for labor, and the actual cost of the parts -- no markup. He only charged me for an hour ... I know he spent more time than that on my truck. I gave him a tip: I've never tipped a mechanic for service before, but great service needs to be rewarded. Jorge is a straight-shooter: he tells it like it is without embellishment. I recommend him highly.

Honesty and value of work . I've been going to Gustavo (GV automotive ) since 2021, I didn't know…read morehe moved to 603 S. 8th Street, Richmond. Last time I was on his old shop was 2023, I sold my 18 year old truck that he fixed and maintained. Keep up the excellent work. I brought my daughter's 2017 Subaru Legacy yesterday, for tune up and oil change . Thank you Gustavo.

Even with language barriers, received exceptional service. Have had my brakes serviced and battery…read morereplacement.

I had run over a huge pice of tire on the freeway that pulled a piece of my car from the bottom…read more It was dragging badly. Johnny the owner of the shop was outstanding for so many ways and went above and beyond the given service. First he couldn't get me in for a couple days, but he said he would jerry rig they piece so that I could drive it in the meantime. What also was amazing was that he personally came to pick me up after the work was done which was sooner that expected. The best part? He quoted me at $400 but when it came time to pay only charged me $250!! I highly recommend Jonny for the great honest work he does.

Johnny was great and the work was outstanding. They really stand by their work here...offering high…read morequality work at a fair price. Easy going, honest, and very reasonable. I shopped around and found this shop to be very competitive and able to accommodate my schedule. I would highly recommend Svensson Auto Body for all of your body work and paint needs. My Audi looks brand new! Thanks Johnny!