Scott responded very quickly, and altho I didn't end up working with him bc condo insurance is…read moretough to get in CA, I appreciated and admired his straightforward, honest, and empathic reply, letting me know that he could provide quotes for non-admitted companies only. But he pointed me to a few of the larger insurance companies that might be able to help me, and sure enough, one of them worked out. So grateful for your help, Scott!

Scott Johnson was great. He steered me towards a company which has now insured my home, after I had…read morereceived a cancellation notice from my previous broker who was not helpful in finding a replacement. Scott does not have access to the company he recommended- they have their own agents, so he did not profit from his advice. That is integrity- not always a given in this industry. I would not hesitate to approach him with any insurance needs.

I called AAA at 2:30 PM and within 5 minutes the lady on the phone said, "come on down we can help…read moreyou." I went down there and was back in my house in Novato by 3 PM with everything taken care of. Fantasic experience and a reason I will not give up my AAA membership. Thanks!

I just called CSAA and got the usual 5 Star service. I am so spoiled by you guys. Today I had the…read morepleasure of talking to Rebekah in travel. She was so awesome. I got great info about Japan. I promised to share insider tips when we return she can share. She was such a joyful professional. WTG Team CSAA Smith Ranch Road. Always top service.

We use McNamara Insurance for our business and they are fantastic! Although we haven't had to file…read moreany kind of claim yet, their customer service on the day to day operations of our business is wonderful. They are patient with answering all kinds of questions and were very helpful getting us the best deal with our workman's comp and business liability. We will be using them for our home/auto insurance next. Both Mike and Marisa are a joy to work with. They put you at ease and make you feel like a friend as well as their client.

I've known Mike for 11 nearly years now. I was privileged to be introduced to him when I needed…read moreHomeowner's Insurance. Since then, he has been my trusted friend and ally through the multiple refinances and dealing with different banks to get the insurance renewed. In time, he's been my go-to for all insurance needs that are necessary for a homeowner. A couple of instances of how great Mike is. 1. I had an old car that had liability coverage from before I met Mike. When I asked Mike for a quote to consolidate my insurance needs with him, he said I already had a great deal and did not try to make me switch. 2. Very recently, I switched insurance providers on my property. The refund, due to be processed in 4 weeks, was going to take longer. Mike mailed me the refund from his own funds to spare me the additional wait. Mike always delivers!

I've been working with Rita for 12 years and she has never failed to make my experience great…read more Friendly and welcoming. She's has always responds in a quick and timely manner. The best part is she is realistic with me, my insurance needs and helps keep things cost effective. Truly thankful for her help!

I was shopping around for a place to receive notary services and found United General through yelp…read more After reading the amazing reviews I gave them a call and spoke with Rita. Rita was so kind and welcoming I immediately knew I had to go there. I love the idea of giving your business to places that go above and beyond for their customers. Rita and Kyle were amazing! If you are shopping for insurance or need notary services, check this place out! It is always a pleasure doing business with knowledgeable and honest people. Thank you for all your help!

Gosh, had I taken the OLD Yelp reviews into consideration, I may not had the great fortune of…read moreknowing Lisa Elkins. My experience, thus far, has been extraordinary. While looking online for local insurance carriers one evening, Lisa Elkins' agency popped up. After reviewing her offerings, I shot her an email hoping to schedule time to discuss auto and renter's insurance. I immediately received a personal email from Lisa and an invitation to meet that week. My very first impression of Lisa was that she's highly personable, knowledgeable , and professional. I learned that Lisa was a State Farm trainer prior to opening her own agency and has been with State Farm for many, many years. Of course, after coming from the impersonal world of Liberty Mutual's "agent mill/cubicle factory", Lisa's supportive and educational ways were especially welcome! After our meeting, I left Lisa's office feeling both connected and well-equipped: The value, offerings, and affordability of State Farm auto and renter's policies have very much given me peace-of-mind. And as a side, it was wonderful to connect with another mom who understands "mom" values, challenges, and conditions. Lisa also sold me life insurance - something I knew little about but wasn't sure how to approach. Lisa explained everything clearly. She walked me through many different scenarios and options and I was able to chose a direction that made sense to me. With my good health and desirable age, I was fortunate enough to be locked in at a really low rate: More peace-of-mind and security for my family. One of State Farm's many added value benefits is a free annual financial review. As a recession refugee who lost all of her investments and half of her earning potential, I lost sight of my financial future some time ago: I had no hope that I could ever again regain my security. As part of the review, Lisa motivated me to seriously consider and formalize my long- and short-term financial goals. She really helped me put things into perspective; providing recommendations, and advice. Lisa restored my hope by extinguishing my fears about retirement. Lisa's personal touch was so uplifting that I feel like I'm on the right track again! I haven't experienced minor errors that haven't been corrected instantly. In fact, one day, Lisa's team helped me out of a jam by faxing a copy of my insurance card within minutes - I was blown away as it would never have happened had I stuck with my old carrier. All-in-all, I do expect humans to make mistakes and choose to consider the overall long-term value I'm receiving from my relationship with State Farm and Lisa's agency. If you're looking for perfection, an online automated system might be a better option for you. For me, I'll take Lisa and her warmth, knowledge, encouragement, support and humanness any day.

Our first clue should have been about 10 years ago when Lisa didn't help with an issue we had after…read morerenting a car in Europe. We took out the State Farm credit card she suggested that would give us additional coverage on rentals. When we turned in the car, they mistakenly tried to gouge us for damage. When we asked her to help us clear it up, she told us just to ignore it and since they were overseas, there would be no repercussions or damage to our credit. It felt wrong, but we trusted her, and now my husband is black listed from all rental car agencies in that major brand of companies in the US. It felt like she just didn't want to put the work in - she had made her credit card sale, and washed her hands of us. We should have switched years ago as annoying things happened with Lisa, but life is busy and we just put it off until the final straw recently. That was when they started hounding my 21-year old college student about setting up a meeting to adjust our policy. WHAT?! They clearly have NO IDEA who even pays the bills, just that they want to increase their sales! When I called the office to complain about this, the guy who answered said he just makes the calls based on the names on the policy. Yes, my son's name is on his auto policy, after our names, but they don't even bother to do their research?! We are just a number, or actually a paycheck, and we want more from an agent who is making almost 10K off of us yearly between all our auto, homeowners, business, etc policies. Those cheesy computer generated and signed birthday cards we get every year don't make us feel like you care! Quite the opposite, actually. We have switched to a different agent, and are hopeful that it's just a Lisa thing that we have to call multiple times before talking to a live person or ever getting a call back (and NEVER from her - that hasn't happened in over 10 years!). I would say go elsewhere if you actually want personalized service.

I have been a client of Anixter & Oser for approximately 15 years. Things have changed. I have…read morealways been very satisfied with their service, however when our auto insurance recently renewed, the service I received from Amy Ruhl and Priscilla Kincheloe was dismal and inaccurate. Unfortunately, Peter Oser did not intervene. Clients rely on accurate and timely responses from their insurance agents to make informed decisions about their coverage. Unfortunately, their response to my valid complaint was focused on excuses, not accepting responsibility for their errors, and criticism of my reaction. We have choices and I will be transferring our policies to a reliable Agency. If you choose their Agency, make sure you question their advice or you may not have the coverage you think...

Unfortunately, my experience has been very similar to that of Elaine L. I've also been with…read moreAnixter and Oser for many years but it's now nearly impossible to get a reply to a voicemail or email from Priscilla. I also went to their website today and it lists Peter Oser as the President, but when I called his extension to discuss the situation, I received a message saying that it's an invalid extension, although it's definitely the on listed on their website. I have my primary home, auto, umbrella and three rental properties insured through them, but I'm looking for a new agency.

Decided to try out G P Insurance And im glad I did!…read moreWorked with one of the agents named Melisa. As a contractor i loved it,, I now have great coverage on all my company vehicles and my sprayers and equipment! Just want to add I'm not the easiest guy to deal with! Big-time thank you Melisa great job!! -PL

As a client for decades, first with Minto & Wilkie before they were bought out by George Petersen,…read moreI am very disappointed with the lack of responsiveness and apparent incompetence of the current company. Requests ignored, months of delays getting changes made, and an apparent inability to take responsibility for their failures. We are pulling our dozen plus accounts as soon as we can arrange replacement coverage. If you need insurance, go somewhere else. Any other agency is bound to be better.

I called recently to inquire about renters insurance and LEAH replied via email with MULTIPLE…read morepossible others that I could call that may offer it, as State Farm does not. So: Utmost 5-star service without even having my business. I LOVE THAT! Thank you Leah and State Farm!

I would like to acknowledge the excellent service that Meghan has provided me over the years -…read moreswitching agents, special car insurance, suspending my car insurance when I am not in country, website problems, and more. She responds to my emails in a friendly, kind, and personable way. If she does not have an immediate answer, she finds the answer and gets back to you. That's what makes you stay with agent.

Ruth is an amazing agent always treats you like your family . she is very dedicated very good at…read morewhat she does and always tries to help your needs as much as possible . Very nice and extremely helpful ! most definitely recommend going with her !

I have worked with Ruth a few times with my clients and she is a pro. The feedback I have received…read moreis that she provides information and tailor fits the best coverage for them. They told me did they did not feel like she was out to just sell them anything and felt well cared for.

I reached out to this business to help me with Covered California. I had to wait between one and…read moretwo weeks every time I needed to engage with the business. The representatives did NOT stay on top of my registration, the deadline passed, and I ended up without any insurance even though they got paid for supporting me with this process. I really wanted to support a local small business, but my business was not prioritized AT ALL. Do not recommend.

Jen Barstow was very helpful as my COBRA was coming to a close and I needed to find another plan…read more She helped me find the right coverage even when it didn't benefit her--e.g., she gave me links to enroll in VSP and Delta as I needed those networks, but they don't sell through agents. She was professional and responsive, and I'd highly recommend her.