Quick responses with details such as estimate of estimate and available appointments!

Booked an oil change with concierge pickup for a weekday. Roda called and texted the day before to confirm. The next day, they ghosted me. No one showed and can't get them on the phone. Honestly, don't bother with this mess. I'm willing to pay for the extra service, but not to sit around all day missing work while they blow you off. read more

Pretty good for what I needed. I have an older car which had a leak in a place that was hard to get to, at least for me. Bought replacement parts, tire racks, etc., but I wasn't feeling it. Scheduled a morning drop-off at Roda and they were cool about it. Professional with everything including a credit for a ride home. Once they went through their diagnosis, they sent a link with all the recommendations. I deferred on a few but went with what would resolve the main problem. A few days later I got my car back and the leak (so far) is gone. When it comes to auto repair, I'd say not to skimp but also to know what you truly need. read more

I have tried to love Roda because of the convenience, but at this rate I have to switch to another regular mechanic. They returned my car with the check engine light turned ON and traction control OFF, so my car is actually LESS SAFE to drive than when I dropped it off. I've been trying to love Roda for THREE YEARS and now it's just issue after issue. The time you'll save with the pick-up and drop-off isn't worth what you'll pay in quality service and good mechanic work. read more

Another great maintenance experience at Roda. Very nice folks who give you good recommendations on what you need and don't need. Very hard to beat the convenience, they do pickup/dropoff, payment and estimate can be done over text/website. read more

I was told my key was not working , it has always worked before and after . They damaged the seal on my door and another part that attached to the window. They wanted to sell me a new battery instead of just turning off the interior light , like I had told them to do , multiple times . In fact if they had not picked up my vehicle , this never would have been an issue. I have had lockouts before but I have never seen go through the trouble of causing so much damage . Simply because they wouldn't turn the interior light off . If I had picked it up myself , they wouldn't turn not have needed to break into my car. Otherwise they were friendly and sent sooo many text messages. I had really thought I was going to have good things to say . They are friendly and on time . Might try to sell things you don't need . Might vandalize your car read more

Roda - Rear sliding van door , this will become very severe when it rains . Who does this - Auto Repair Near Me - Rockville, Maryland

Key issues: inaccurate information, missed deadlines, poor communication, and unprofessional conduct (Deon, the Service Advisor) I scheduled service for my brakes and rotors at Roda online and called ahead to confirm pricing based on my car's make and model. I also told the technician I needed my car back by 6:30 p.m. that evening to pick up my daughter from school. I was told this would not be a problem. After my car was picked up, I received a text stating it would not be ready until the following day--directly contradicting what I had been told. I called to clarify the discrepancy and it took at least six attempts to reach a live person. Each time, I was placed on hold for approximately six minutes and then routed to voicemail. When I finally spoke with the service advisor, Deon, he confirmed the car would not be ready and attempted to change the estimate, assuming I did not understand the service required--despite the fact that I had already reviewed the scope and pricing with another technician who checked parts and labor costs. Deon dismissed that technician outright, saying "he didn't know what he was talking about." Deon then told me the car would be ready at 10:00 a.m. the following morning. The next morning, I began calling at 7:45 a.m. and did not reach a live person until approximately 9:15 a.m. I was transferred back to Deon, who was rude and unhelpful. When I asked when the car would be finished, he said "this morning." When I asked for a more specific time--offering 11:00 a.m.--he replied "11:59." When I asked whether he was being sarcastic, he simply repeated "11:59." I had early out of town travel scheduled the next day and due to the inaccurate and inconsistent information provided, I was forced to Uber my daughter to school in Potomac, Maryland and delay my travel. Had I been given accurate information from the start, I would have delayed service until after my travel or chosen another provider altogether. This experience was frustrating, unprofessional, and avoidable. **UPDATE: Without speaking to me first, they tried to return my car to me without completing the repair. After speaking to a manager to let him know that it would be nearly impossible to take it o my usual mechanic (Friday), they said they would work to get it done. Surprise! I still have not received my car back. I have been calling for an update. I was told at about 1:00 pm that the service was near complete. I called at 5:20 pm and they said it would not be done until the next day (maybe) because the battery died while resetting it. This has never happened while getting brake pads replaced. Also, no one told me. I would not have known if I hadn't called. After a bit of back and forth, and consternation they offered a rental car but all of the places closed by 6:00 pm. I was supposed to travel to New York earlier this morning (the 19th) and the rental companies do not open until 9:00 am (the 20th). I will miss most of my daughter's meet and other family events. As a first-time customer, I can confidently say I will not return. read more

Last Thursday I requested an oil change Service on the website that it was available to be picked up at 6:30 pm Return by 730 P.M. The next day I will see your day message that the Service could not be formed them. Please call them. I called them and they said they could pick it up Saturday morning between between 930 and 1030. Pick up pursue Brad in late but she arrived at 10:30. Just a young lady. No uniform. No ID Card. Calling me to tell him if she's here to pick up my car. As far as RODA that's very unprofessional. How am I supposed to trust a $40,000 Car to person to shows up? It says give me your car. I took a picture of a drivers license and add her my Car Keys I received a text about 1115 in the morning to take my car had arrived at the Shop 1230. No update 130. No update, so I called the Shop and they said it was in the key to be worked on. 230. No update. No response from the road to Shop. I caught an Uber to the Shop which had my expenses. $14.75. When I arrived at the Shop, there was five guys in the lobby. Just seen around. I think they were employees. And when I asked her about my car they gave me this. Oh shit look and he said oh, they're about to pull it in. The time was now three that day and they asked me if I wanted the Service after all. And I said hell. No it took you four hours not to do an oil change. That's upsurd . Give me my Keys. I fed a complaint on the road to app. I received your text and someone was gonna reach out to me. Today is Wednesday, February 11 and no one has ever reached out to me. I will never use a Service again. Worse Customer Service experience I've experienced ever, and I will badmouth this Company on social media to all my coworkers to all my acquaintance to everybody. Very very unprofessional for a business that trying to start up. By the way, you're $60 oil change out to have it done at Mr. Tire the next day for $49.95 Go figure!!! read more

1 star. I tried to give Roda a chance to make this right before writing this review, but at this point I'm just being ignored. I sent my car in for a basic oil change and got it back with MORE problems than it had before. My seat no longer moves forward or backward (it worked perfectly before pickup), my check engine light is now on, and now my car is shaking when I start it. On top of that, things like my brakes and windshield wipers are clearly worn and need replacing, but somehow everything "passed" their safety inspection. That's what really doesn't sit right with me -- how does a car come back worse, but the report says it's in perfect condition? I was also told the driver noticed the seat issue beforehand, but nobody communicated that to me at any point. That's a safety issue, and it was completely ignored. I don't even feel confident that the oil was actually changed, given how the car is running now. At this point, I'm honestly concerned my car was either mishandled or not properly serviced at all. All I wanted was communication and accountability. Instead, I've been left with a worse vehicle and no response. Do what you want, but I'd be very careful using this service. read more

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If I could give this company 0 stars I would. The lack of communication is horrendous and extremely unprofessional. I absolutely would not trust your car with this company for any reason. I had an appointment, heard nothing. The day of all day I called, emailed, texted and heard absolutely nothing back. At the end of the day, I was only able to connect through the CHAT feature on the company website (I also had to continuously load the webpage for the chat to load) I rescheduled my entire day and had to work out transportation for work only for the company to say the only way we can help is to "reschedule your appointment." DO NOT GO HERE. It is absolutely not worth your time. read more

I had a very specific task for them and they said they would do it. When they showed me the quote, it was 6 times the price of other places. They said they didn't believe me and to show them the quotes and they would price match it. I got the quotes from other places and showed it to them and they said "we won't be able to price match as it is too low". Scammers indeed. Take your business elsewhere read more

I had high hopes based on other Yelp reviews and what I had seen online. Overall, it was fine. Their oil change prices are pretty reasonable. Other prices, not so much. Pros: -They pick up your car for you. -They usually have coupons for your first visit. Cons: -they do not utilize the information you provide to them regarding when you need your car back, background info., etc. -they failed to communicate with me proactively. I had to reach out to them to ask about the status of my car after it was picked up and I didn't hear anything for 4+ hours. -lack of pricing transparency. They quoted me $250ish for a transmission fluid change, but when I asked for a follow up, they re-quoted at nearly $500 - this came after they informed me they couldn't give me a true diagnostic. -The light vacuum is less than light. I don't even think they vacuumed at all, based on the fact that there were still tons of things on the floor. -I got my car picked up at 10:30 a.m. I got it back at like 5:15 p.m. Only after repeatedly communicating with them about when I needed it. -the valets appear to just be contractors, not employees - they can't really explain much about the process and when they came to pick my car up, they were wandering around the building, insisting that they needed to use the restroom. I can't say that I would go out of my way to use them again. Probably convenient for a standard oil change, but for anything else, you might as well just deal with the dealer. read more

https://youtu.be/DjcsjzDefzE?si=5JQDh5K1yzF63lgd My experience with RODA. I win not my MINI back. They hadn't even securly fastened hoses or the hood latch. Good thing I'm suspicious. read more

Don't trust this business with anything more complex then an oil change (and even that might be a stretch). The maintenance team is incredibly incompetent - they botched the job and still didn't manage to return the car on time. read more

3rd time my car has been here and as always.... excellent. Had them pickup my car for a regular oil change, and I have to start by saying Gabe was absolutely fantastic. From coordinating the pickup to handling all the logistics, he made the entire pickup and drop-off process smooth, convenient, and stress-free. His communication and professionalism really stood out, and he deserves major recognition for going above and beyond. Michael, my main service advisor was also great -- clear, helpful, and thorough in explaining everything. And a big thank-you to Francisco, the main technician, for doing excellent work on my car. All in all, the whole team did a great job, but Gabe's top-notch service really made the experience exceptional. Highly recommend! read more

Please, let my mistake be a valuable lesson for you. Take your car to a more qualified mechanic. Anywhere but Roda. Sat. 6/7 - I dropped off my 2015 Honda Accord because it was failing to start frequently. It would take several tries to start. Roda told me that the alternator needs to be replaced. I approved the work at a cost of $1,140.49. The work was supposed to have a 12 month/12,000 mile warranty. (I made the mistake of approving the work without requiring any documentation that the alternator really was the problem. I trusted Roda, which proved to be the start of my troubles.) Mon. 6/9 - I picked up the vehicle in the evening. I stopped at a gas station. Then the car failed to start. After several tries, I got it home, only to plan on dropping it back off at Roda the next day. Tuesday 6/10 - I dropped off the car after hours to have them look at it in the morning. We were told we would be "a priority." Wed. 6/11 - I checked in. At noon, they had not looked at my car yet, even though I was supposed to be "a priority." Around 3pm, they told me there is a parasitic draw on the battery. They would test where it is coming from. At 3:30pm, they checked the starter, battery, and alternator and fuses. They said everything was working properly. They said that Honda would have to test where the parasitic draw is coming from because they do not have the software to test that. I wondered why I paid over a grand for an alternator that apparently was not the cause of my start problems. They assured me the alternator did need replacement, without providing any documented evidence. However, even after replacing my alternator, my car was still having trouble starting reliably. Around 6:30pm, the manager, Steve, called and said they would trace the parasitic draw and said that would cost at least another 2 labor hours ($170/hr) to do that. He claims it would take them much longer than that cost, but he would not charge us for any extra hours. Thursday 6/12 - I checked in multiple times during the day and they had no update until 5pm, when Steve texted me to say they still needed more time. Friday 6/13 - Around 11am, they told me they think it was possibly one of two items, the brake light switch or the push start button module. They said they would order the part. At 5:30pm, they sent me an estimate for $969.27 to fix both the brake light switch and starter motor. I approved the work after asking them to lower the charge to $700. They told me it would not be ready until Monday, even though the shop is open on Saturdays. Monday. 6/16 - Around noon, they said they were still testing it. By 3:30pm, they said the work was completed and they would charge my credit card and drop off the car to my home. At 6pm, when I got home from work, I tested my car and found many things no longer working: all climate control (including front and rear defroster), power left and right mirror adjusters, heated seating controls, driver's seat power tilt adjuster, and glove box light). My car has been essentially unavailable to me since I first brought it to Roda 9 days ago. I am out nearly $2000, and I have zero confidence that my car was properly repaired. I am going to have to spend even more money to fix it and I wish I had never, ever taken it to Roda. read more

I was genuinely excited when I first discovered Roda--especially after being referred by a co-worker back in 2024. The convenience of having my car picked up, serviced, and returned was a game-changer. It freed up my time to focus on work, and it made me feel like I could trust them--which truly felt like a dream come true. Unfortunately, I was wrong and left extremely disappointed. In August 2025, I raised a serious concern about the tires Roda had installed, supported by a video I sent on August 9. My last service with Roda had been in February 2025, and although I had noticed a few other issues at the time, I hadn't had the bandwidth to address them. Eventually, one of the tires began deflating repeatedly and required manual pumping. I had no choice but to get it repaired--and that's when a different mechanic shop confirmed that the tire installed was a 2015 tire, making it 10 years old and older than my 2016 vehicle. The same mechanic also pointed out that the battery installed by Roda had not been properly secured, which he corrected during the visit. I followed up again via email on August 18, but as of today, October 1, 2025, I've received no response. As a woman, I've often been warned not to trust mechanics--told that once they realize you're not deeply familiar with cars, you're vulnerable to being taken advantage of. I didn't want to believe that stereotype, and I still don't. I understand that things can happen, but no response after a serious concern like this is completely unacceptable. After this experience, it's hard not to feel like that warning was justified. I truly wanted to trust this service, but unfortunately, that trust is gone--and am sharing this so others can make informed decisions. read more

I desperately needed a car detail and when I saw that Roda offered valet pick up and drop off, I immediately went online to schedule an appointment. The scheduling process was relatively easy and I appreciated that I receive text messages when I made the appointment and the day before, so I knew what to expect. When the valet is on the way to your destination, you receive a text message with the tracker so you can see exactly where the car is. Gabe was the technician that handled my car today and he was great! The interior detailing took a few hours and is a little on the higher end for pricing however, when I received the car, it looked brand new. I appreciated that a light wash was also done for the exterior when I looked inside. It was the cleanest that it has been in years. I will definitely be using Roda's interior detailing services again! read more

Walked in and told they could not handle My Tesla, waste of my time although they communicated with me specifically that the Tesla can be taken car of read more

Never had a car detailed before. Was quite impressed that Roda picked the car up at our house, detailed it, then drove it back home. Their work is exceptional - there had been a cat smell as well as lots of grunge-- all gone! read more

My car was picked up at 12:30 PM in DC for an Express Detail and undercarriage wash. It was not returned until around 8:00 PM. That is 7.5 hours for an "express" service. I received no proactive updates. Every status required me chasing them through chat. I was told multiple times it would be ready "within minutes," then told it would arrive by 7:00 PM -- while my GPS showed it still sitting in their Rockville lot. At 7:35 PM, my Volvo app showed the engine turned on, yet both my GPS and their own tracking link still showed the vehicle stationary in their parking lot. The car also showed as unlocked (including the trunk) while sitting there. When I called the "valet" number provided, the automated message warned: "The number you are calling is likely a scam. We recommend you hang up now." That is not something you want to hear when your car is in someone else's possession. Their main listed phone number hung up on me. No inspection videos were provided despite advertising that process. I was left stranded at work for hours past normal with no clear timeline and no reliable communication. This company has polished marketing, but the execution and transparency do not match the image they present. I would think VERY carefully before trusting them with your vehicle. read more

Valet service for a detailing was really helpful. The interior came out great. Will do for my new car when needed.

Good service requested for quality service and it is a great installation for my truck and my vehicle on good value. Great jobs done sir

I got an express car detail and it was great. The inside of my car is so clean and fresh!

UPDATED. My first experience with them was not the best, but they reached out for another chance and it was so worth it! I've been working with brian for everything, he set up the appointment where they did my oil change. He made sure to let me know the expectations of what the oil change would be like since they picked up the car in dc and drove it to rockville. And it was an absolute perfect pick up and drop off. I'm glad I gave them a second chance. read more

Absolutely the worst car place. I should've checked the BBB rating(D) before I decided to give them a chance. We went there to get an inspection for my son's car and received their info from their social media presence. Sadly to find out that their customer service and adequacy is horrible. My son was to receive his car back within a time frame, only to get the run around. At the last moment we decided to suggest an uber before they closed. Also, on the day we took the car to MVA to get tags, we found out they put the wrong vin number in. We took a day off and waited, so we called them only to be placed on hold for an hour, and speak to their concierge because no one was available to resolve my issue at the physical location. After 2 hours at the MVA with no resolution, we had to physically go to their Rockville Office only to find out they inputted the wrong information wrong the second time. So now they have to call an actual state trooper to fix it. The incompetency of this establishment is by far the worst. Please..please save yourself a headache and mental stress energy and don't go there. The simple"so" called savings or convenience does not make up for it. Believe me I would not steer you guys wrong!!! Don't even give them a chance it's not worth the time. read more

Roda Rockville exceeded all of my expectations! My 2009 Lexus SUV was returned to me looking better than new! From the friendly man that picked up my car at my house, to the kind gentleman that returned it to me, I was thrilled with the service. The detailing was thorough and impecable. The interior was spotless and the exterior was shiny and lustrious. Well Done! Now my husband wants his car detailed! read more

I got the express detail today. Online reservations were easy to make. And they called to confirm what I needed. My car looks and smells amazing. The staff were very nice and accommodating and made sure my car was done in no time so I could make it to another appointment I had. Will definitely be returning. read more

I am the owner of a 2021 Jeep wrangler... my fifth wrangler since I was 16. These days we all know how expensive it is to keep your car running safely ... parts, labor... it's stressful but today I found RODA. I brought my baby into RODA in Rockville, Md and I cannot find the words to describe how happy I am! From booking my appointment ( I was actually driving to the shop) arriving within 2 minutes, taken in immediately, diagnosed, tires rotated, car washed and vacuumed ... I drove out only paying 40 dollars! WHAT?!? Nowhere will you find a car shop who charges only 40 dollars for a tire rotation, diagnosis, given future plan...( if my issue is not fixed from rotation) and a car wash with interior vacuuming!!! From customer service from Michael and Rachel to the technician JoJo who worked on my car.... I am beyond thrilled to have found this shop! Kind people who understand the issues revolving around expensive parts and labor... they get it.. they are amazing at RODA! Ten out of ten stars from me and I will go nowhere but to RODA for any issues I need fixing for my wrangler! Thank you isn't enough!! Kathryn Looney read more

I had a nail in my tire and was hoping it was a simple repair versus a whole new tire. I made an appointment, dropped off my car in the morning. Roda texted and called with their assessment of the tire (only needed a repair - yay! - which could be done quickly) and general car overview. They repaired the tire and drove the car back to my job, within a few hours (I was at work, so no rush). And they cleaned the car! It was all about $50. Service guys were very nice and informative, helpful. read more

All employees were courteous and helpful. Questions were answered with complete and speedy responses, whether written or phoned. My car was picked up and delivered punctually, at promised times and once the mechanic began working on the car, I was phoned with information and questions. The level of service was simply wonderful. On the whole, having a business that will pick up and deliver a car, especially for a senior and especially during the most frigid winter days, is ideal. Confidently and highly recommend this company and will surely use again. Will also spread the word among neighbors and friends as this is the kind of business our community should help grow. In a competitive field, Roda stands out. Oh, very attractive prices! Backed by Ourisman Automotive Group. read more

I had a great experience with Roda getting routine maintenance (oil change, tire rotation). It was easy to schedule and select what services I wanted, they picked up the car when they said they would, communicated about the service and what they found, and returned the car a couple hours later. Incredibly convenient and seamless experience. The pricing was transparent and reasonable. I find driving to a service station and waiting around for the service to be completed a pretty big hassle, it eats up a lot of time, so the car pick-up/drop-off feature is a huge selling point to me. read more

"Your car is in the shop and you are not- how cool is that?" That's the actual advertising line they use to describe the free pick up and drop off service. It's a boon for working families. I got my brakes done recently - amazing service. Reasonably priced. They use tech to keep in touch with you real time during the appointment. Definitely recommended. read more

Such a painless and smooth experience! They came to pick up my car Friday at 4pm and it was back at my house by 11am the next day. Highly recommend! read more

Roda accepted same day service for oil change, it was excellent and that service was at a great price

Your services are very convenient, however, if your runner senses something is wrong. The car should go back to the shop. I had my spark plugs replaced and now my car is jerking with an occasional clicking sound. Very unfortunate you are closed on Sunday. read more

I had a recommended service done on my 2019 Mini Cooper, which included all the items specified by the manufacturer. As always, the work was done professionally, and my service advisor kept me in the loop every step of the way. I have been a Roda customer for awhile now and I can't imagine going back to driving to a dealership, wasting several hours, drinking bad coffee, and paying more for the same work. My advice to anyone who values their time and wants to take good care of their car - Roda is the solution! Just one more thing to add. The complimentary wash and interior cleaning just gets better and better. This time looked like the expensive tretament I get at my local car wash. Included in the cost of service - it doesn't get much better than that. Gerry S. Washington, DC read more

I received great service for my vehicle. Their customer service was amazing as well. Will definitely return in the future.

I've used this place twice now in the past three months and I have to say, they have saved my ass both times, in the nick of time; Jordan is my Service Advisor and he's always great, they truly do deserve the five stars. I'm putting. Both times they've picked up my vehicles gotten them done in less than six hours (I rent cars) and they do a fantastic job and it's a very reasonable price. Definitely sending all the business I can going there anytime I need anything. Service. very honest and good people. read more

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Scheduling service was easy. I booked for an oil change and check engine light diagnostic testing. I had an idea of what was going on, but wasn't too sure. The video explanations and thorough breakdown of what was going on really put me at ease. My car was estimated to be complete in 3 days (I actually expected longer), but the work was done in less than 48 hours. My car runs as smooth as when I first bought it. Pricing was affordable and the payment process was seamless. I will be using Roda again in the future. read more