my 5 star rating has nothing to do with management, but has everything to do with Ryan, the young man at the register this evening.
I entered the store this evening with an exchange (I bought flat spray paint rather than satan). the line to the register was 10 people long, the phone was ringing off the hook, non stop. People entering the store and line constantly. Others needed propane which required him to go outside to get. Questions, answers, obviously it was a zoo. There was only one other person working in the store who was mixing paint. This poor kid was so overwhelmed but handling it so well. thanking everyone for their patience, trying to answer everyone's question. multitasking the best way possible. i have to admit I find it extremely irritating that this establishment was so understaffed for the hour of day as I had to wait a significant amount of time to be helped. This is obviously poor management, but I do want to applaud Ryan at the front counter for keeping a great attitude, doing the best he could under the circumstance. Hands down great employee. read more