Great service, knowledgeable and helpful staff. Easy to…read morework with and happy to field questions

My wife was staining the deck and she ran out of stain and at that point all the hardware stores…read morewere closed early on Saturday due to the COVID 19 but they were opened gave them a call and they put to cans on hold for me great doing business with them.

well stocked store with knowledgeable staff and extended hours. They will order specialty parts if…read morepossible. Saves a much longer drive to box stores with much much much better service.

I wish I knew about Canaan when I renovated my whole house. It's not often when you find a merchant…read morewho is customer service focused. I walked in to the store and was introduced to Marc, a sales rep. Marc helped me find the exact hardware that I needed, made the experience easy, given their vast selection of options, which ordinarily could be quite overwhelming. He sent the quote right away and called to follow-up with the order. I am now such of fan of Canaan and in the future will purchase all of my hardware and fixtures through the company.

Nice to be back. This is a good hardware store. What keeps it from greatness is pricing. You'll pay…read morea little more here. I'm sure the big hardware stores sell cheaper due to bulk buying. Yet thank goodness they have nice employees. Am grateful they have basic fishing supplies. Also love they are so cool, that they have cats inside to handle the rodents. Plus they are friendly too. This makes shopping more fun. It's definitely a part of the New England landscape.

One of the few places in the area for decent prices and selection, if you don't go here there is…read moreEdmunds in Antrim and B'tettes in Pboro and Rindge but if you are coming from Hillsborough, Washington, Deering that is probably far for you. This location was an old bowling alley, the parking makes no sense so be careful when you are getting in and coming out of the building. There are piles of stuff all around the parking lot. Selection is decent although you are better going to Agway for plants, fertilizer and other garden stuff.

Everyone at the store is so kind and I feel like I always get one of the family member owners there…read moreto help me. They allow you to be as naïve as you are, and treat you with such respect, and they have such great knowledge.

We needed to ship a large painting but it was too large for a usual UPS box. Mike and Spencer…read moreCampbell took great pains to package the item appropriately and had it sent to us at a extremely reasonable rate. It arrived in perfect condition.Thank you Mike and Spencer!

This is an old time hardware store in downtown Brattleboro VT. Three floors of everything you can…read moreimagine. I know that if it exists, they will have at least one!!! The creaky floor just adds to the charm of this hardware store. I will return!!!

On one hand, the B&R staff is always ready to help and knowledgeable about every-day needs. On the…read moreother, I brought in my 100 year-old floor lamp for rewiring and they "lost it" for about a year. I returned several times, but it remained lost; finally, after carefully describing it to a bright young man, he went up to the attic and FOUND my lamp! They'd put someone else's name on it; had it not been for MY perseverance and HIS listening skills, I still would not now have that beautiful 19th century floor lamp in my living room!

Buyer Beware, they are constantly having trouble with their payment system and won't refund your…read moremoney when they screw it up. I had a $387 hold put on my card for a week while they processed the payment for one $55.99 can of pant. Then they posted theee payments for the same can of paint and refuse to refund the overpayment. They acknowledge the mistake but still won't refund the extra charges. they still charged me $167 for one $55.99 can of paint and refused to make it right.

Wish I could give zero stars. The manager is RUDE and tells his employees to "Just hang up" on…read morepeople, no explanation, no class, no thanks.

Big upgrade since they joined Ace Hardware family- more product, better quality. Prices remain a…read morebit high but it is the Great Northern Woods. Customer service seems to have improved as well.

Ran into the store at 5:57 right before closing and they were really helpful in showing me where…read morethe ear plugs were. The store looked amazing so will be going back.