Great people to deal with I have already started another project and plan to use them again.read more

Let me start by saying, this is the second time using this company this year for counters while…read morebuilding our house. The first time they installed all the countertops. They were great to work with and the work was awesome! This has been an entirely different (very negative) experience and has left me with an awful opinion of their company. I have an email stating the installer would be "at the house no later than 10 am, was first on the books and wouldn't take long at all to install the island countertop." I let them know that I would let my work know that time frame and I look forward to seeing them. Well, I call at 10:30 just making sure I was still to be expecting them with the island today. The office guy was very nice, told me I was first on the books and was supposed to start at 10. He was reaching out to the installer and he would be in touch. Ok...right before 11:30 I get a call from the guy in the offic(Austin) telling me to expect them to be there within an hour. Wait, they should've already been done and I'm supposed to go to work and let him know that. He says the installers kid was sick or something. Ok, I take a deep breath and try to be understanding because I know life happens but it still would've been nice if they could have filled me in. It's now after 12:30 and I find myself calling, again. Beth answered and said she was the office manager. She said she was just told what was going on and kept apologizing. We laughed and I said once again, it just would be nice to know so I can go take care of a client at work that does need to be done today. She says something along the line of her installer didn't feel like coming and doing my job. Wait, what? I said that must be nice and hope he enjoyed his morning off but I can't take another day off and the installation has to happen today. She said she agrees and he will have to make it work and asks what time works for me? I tell her I will zoom to work, have my meeting and zoom back by 3. She said 3 it is and he will be there. I really liked her and she calmed me down and I was fine. Why on God's green Earth have I still never been contacted by this installer and waiting? I call and tell them I need to talk to a manager or an owner because it is almost 3:30 and have still had ZERO contact with anyone unless I called them. The male manager told me that he was sorry but they only have one installation vehicle and they've been busy all day prepping for a big job that starts at six tonight. I said that is weird, I was told the guy just didn't want to do the job today. He said " I don't know who would have told you that!" I said, " I know sir, it was Beth, your office manager." And he just skipped over that and told me they were headed my way now. I just got my island done and it is after 5 with zero apologies from the installation crew and not much sympathy from management seeing as how I was fed THREE different stories/ excuses. Thanks for jerking me along all day Graniteman! Super excited to miss a whole days pay and play catch up for something as simple as the truth would have fixed. I hate leaving negative reviews and rarely do but you guys have really dropped the ball. The picture of the drawers in the comments are the "cleaned, finished" project and I guess thanks for the spare screws??

Just a quickie review, because I have not engaged this business directly in the course of a…read moreproject. However, I reached out to them because they were one of the only places in possession of a specific material I discovered and badly wanted (which is discontinued and in short shrift) for a long-awaited counter replacement. A representative contacted me to inform me that they only installed in their state (which is to be expected for these services). However, the rep also located a similar business very close to where I live, a business that carries this line of products, and explained they might have the product. I spent a lot of time looking for this brand near me, and didn't find this business- which is why I was emailing SC from NYS. I never would have found it on my own (I am a relentless searcher and hadn't), and they didn't have to take time out to help out someone who can't use their services. But they did. This is a long review for a relatively to-the-side-of-the-point anecdote, but it's the kind of anecdote I'd like to know when deciding who to let touch my modest but well-loved house. I was very, very thankful for the lead on this thing I want so badly. Thanks, Solid Surfaces :)

My new countertops look great! I'm so pleased with the finished product and so impressed with…read moreeveryone who helped make it happen. Despite unforeseen setbacks, Chris and Sam patiently worked to overcome obstacles. Paul and Tommy were perfectionist in installing. I highly recommend this business!

I was impressed with the customer service as well as the product. They have deals on stone they are…read moretrying to move and we were fortunate enough to find a slab on sale we loved. Jeffrey Ray worked with us and we had no problems. Vladimir measured everything perfectly. The designer Mike was really good at his job and he was easy to work with to make any last minute changes. The installers, Brock, Sigrid, and Randolph were top notch and professional. Love love love the final product.

The Best designers in the showroom to assist with your selections and designs! Knowledgeable staff…read moreat the contractors counter. Highly recommend!

I was treated like a peasant after my order was placed. The snooty lady helping me kept saying she…read moredoesn't work Mondays. Not sure what that meant but I just needed a small supplemental order placed. They left me waiting for 30 min at check out because the snooty lady didn't care if I received my products. She was just annoyed to be there.

Excellent ,friendly, fast and professional. Recently had kitchen countertops replaced…read more With granite. Capital came out and handled everything for me. I am completely satisfied and absolutely love my new granite. I refer everyone I know to Capital Kitchen and Bath.

After much time comtemplating a remodel project, I decided it was time to upgrade my Master Bath…read more I did a lot of research before I selected Capital Kitchen & Bath. From Designer Mary Ann to Project Manager Gerald, I could not be more satisfied with the service before, during, and after the remodel was completed. The project Team consisted of individuals that specialize in their particular trade. I have had no issues since completion and know Capital Kitchen & Bath stands by their workmanship. I highly recommend Capital Kitchen & Bath if you want a professional remodel that will add value to your home.

We worked with Distinctive Surfaces over the course of a few months. Granite countertops are…read moreexpensive so we did not ever feel pressured to hurry up and make a decision. If anything, they need to be give an award for their unending patience with us. Our project had two phases. The first was for the kitchen countertops and then the next was the fireplace. I also liked their very clear procedures. Once the stone is cut, it's cut. Therefore, I absolutely appreciated their procedures and making it very clear what we were to expect in terms of outcomes. Some other granite place in Columbia gave us a lecture on what modern design is when they got it totally wrong and cut the stone wrong. In the end, it's about what the client wants and not what the seller wants. You get that type of respect form Distinctive Surfaces. On top of that, their pricing is reasonable and at par or better than other places in Columbia and believe me that we looked at a lot of places. If I had known what we would experience with that other granite place, we would have bought everything from Distinctive Surfaces.

July 2025 update - Distinctive Surfaces has yet to accept that the materials need to be replaced;…read morethey continue to refuse to make this right. Here are detailed photos of their poor workmanship: https://docs.google.com/presentation/d/1BfK_pmd3qk7-PW33V-64OqA3xilRRZErQL3ROMXGTpk/edit?usp=sharing

Very nice lady who gave me information for contractors. I really think her so much. Great business…read morewould love to do business with him again.

This is a review really for the small business that Carolina Wholesale recommended to me for…read moreinstalling the hardwood floors that I recently purchased from Carolina Wholesale. The two owners of this business, Carolina Quality Floors, do not have a website so I couldn't publish a review for them...so figured I'd go through Carolina Wholesale to do it. As far as Carolina Wholesale, I was very pleased with the rapid delivery of the hand scraped oak hardwood I ordered. I asked them for suggestions on someone to install it and they gave me Dan Allen's phone number. Dan and his partner, Jason Cass, own Carolina Quality Floors (not to be confused with Carolina Quality Flooring which apparently is another business in the area). We wanted to replace the terrible laminate that I had put in over Oak hardwood six years ago (biggest mistake I've ever made). Also wanted to replace the carpeting in our living room and master bedroom. I called Dan and he said Jason would stop out that day to measure the rooms. Jason was there within four hours, measured the house, gave me an estimate which was very competitive. Dan confirmed Jason's estimate the following morning and I ordered the wood on Tuesday afternoon. Dan said they could start the job the following week so as soon as the wood came in they picked it up and brought it out to the house. He checked the humidity of the flooring to see if it was within specs for installing the wood and it wouldn't have to wait a day or so to acclimate to the climate. Humidity was within 1%, so everything looked good. His crew started the job on Tuesday mid-morning. They worked room by room, moving the furniture, ripping out the old laminate and had to remove a duraboard that Lowes had put in (rather than pulling out the nails, Lowes just put a thin board over the previous subfloor - not good). They finished the whole job Friday afternoon. 3 1/2 days to do our living room, dining room, sitting room, hallways, bathroom and master bedroom. They moved all the furniture, put it back in place, installed the cover moulding and stained to match the floor where necessary. We have white moulding in most of the house but around the fireplace and entrance to the kitchen there is a reduction "T' type moulding that goes into our tiled kitchen. We've had a lot of remodels and small business jobs since moving here 13 years ago and this is the best crew we've seen. They arrived on time, were very friendly and each of the workers had a specific job...cutting, laying and hammering the hardwood in place, nailing the hardwood down, and removing debris. They finished our complete lower level in 2 1/2 days. They cleaned up after each day before leaving. Can't complain at all. If you are looking for hardwood or tile I highly recommend these guys. Dan Allen/Jason Cass carolinaqualityfloors@gmail.com Dan - 803-760-3027 Jason- 803-448-8839

Friendly and seem easy to deal with. End of the day the product was crap, just crap. They sent…read moresomeone out to assist. Appreciated that. They then sent a Manufacturer's rep out who of course would find no issue. The installer told us it was defective. Basically a bunch of finger pointing. Bought tons of flooring before from other places, but first and last time here.

Loved my wood floors, salesman wasn't pushy, knew what we needed, and helped us find what we…read morewanted. The installers were very skilled. Quick turn around and the cost was lower than others for the same thing. Highly recommend them