I wish I knew about this place a long time ago. The quality of service, knowledge, and easy of…read morecoming to this place separates itself from the other big chain home improvement stores. Don't waste your time at the L or HD. Come here and you won't regret it!

I had a hard-to-find part to get my gas water heater working. Initially, they didn't have the…read morepiece, but when I explained what it was, they went and retrieved a used piece from a broken water heater they had. Their customer service is exceptional, and they are willing to go above and beyond for the customer. Highly recommend this place!

I purchased deck boards for my new deck from here. The staff was amazingly friendly and…read moreknowledgeable. So much so, I ended up sitting there for 30 minutes chatting! The asked questions about my project to advise me on the best materials to purchase (even things they don't sell) and allowed me a few days to leave the boards there until my contractor was able to pick them up. I would give 5 stars for their knowledge and customer service alone, but I gave 4 ONLY because the cost was was about $200 more than it would have cost me to purchase 16ft boards at Lowe's. It was still worth it and I will go back for shiplap. Can't put a price on great customer service and excellent knowledge.

From the owner: The greatest projects require the best supplies. At SC Lumber and Supply, we provide a wide range…read moreof lumber products for your next construction or contracting project. Our lumber store in Cayce, SC, offers everything from reclaimed wood, cypress, spruce, and more. We help contractors and renovators find the right wood for their project, whether they're looking for hardwood flooring or working on a brand-new build. We pride ourselves on high-quality wood, so expect a great product every time you shop with us. Contact our team today!

My friend and I (two women) visited the Columbia store on Garner's Ferry Rd recently and we were…read moreshocked by how rude the employees (all men) were. There wasn't a "hello" or "Can I help you? We looked around and when we asked a question we got a rude answer so we walked out. We're both starting major remodeling projects and could've made large purchases if someone had been even a little interested or friendly. If Home Outlet doesn't want our business, someone else will. I will never shop here again. The place felt very hostile to women. Wow.

We are building our new house, and I was looking for options for my cabinets. By the time I left, I…read morehad picked out my new cabinets, countertops, the tile for the shower, tile for the dog wash station, my kitchen sink, and other items. I am so happy that I took the time to come over here and look. Their prices were so much better than the other stores. Whatever was not in stock they were able to order and have in less than a week. Ted Mallon the store manager was so easy to work with. The other employees were great, answering any questions I had and loading all of the materials that I bought. I will come here first for any building project from now on.

Love this company and their products. Great service, super nice people. They were a great help with…read moreour Reno.

My client purchased $4300 worth of tile from creative tile. We were told the tile was in stock and…read morewould be here in 3 to 5 days from New York City. It took three weeks for the tile to get here. Creative tile told us they would deliver the tile for $75 then one of their employees called and said they had changed their mind they did not have the ability to deliver the tile. I had a brief conversation without employee young lady a millennial clearly. I asked her how that was my problem that they're truck was as she put it not the best in the world. She hung up on me called me back from her personal phone. A cell phone from Myrtle Beach and told me I was a fucking asshole for B rating her! Today I am picking up the tile. It was not stored in a dry location the boxes are wet and moldy. I have been a contractor for 47 years I have never had an experience with any store this bad. They have two local location is owned by the same person. Beware is all I have to say I will never buy from them again under any Circumstances.

This is a small business that has amazing employees. Everyone is kind and willing to help find what…read moreyou need to get your job done. I honestly this this is one of the best hardware store I've ever been to. I highly recommend this place to anyone that's in the area!

I love a local, small town, old school hardware store. I'm lucky to have this since I lose over an…read morehour to go to Aiken! They have a great selection of items and their isles are pristine! You always have someone available to help you if needed... Say that at a box store. They even have old stuff that you can find anymore, like federal Pacific breakers etc. Call and see, they may have what you need! This is an all in 1 style place. A little bit of everything plus some guns, lumber, pitch fork? Need a set of mobile home stairs? They got you covered!

First time visiting this store. My husband wanted to take a peep inside and this is a store I will…read morebe visiting soon! I have been looking for pictures and decor for my living room and this store has plenty of ideas to help me along the way. It's a big store filled with great items such as rugs, pictures, cabinets and furniture. It is definitely worth visiting! They also have some reasonable prices. I am always looking for deals! I got so caught up I forgot to snap some pictures of what this store holds, but next time I will:)

I briefly stopped in here with friends just to see what they had to offer. I was surprised by the…read morequantity and variety of items that they have in stock. Some of the items were things that I had no seen before, others were items that were either made differently or possessed different aesthetics. The random collection of goods, including artwork, was interesting to peruse through. I don't know that I saw anything was particularly a good deal in terms of price, but to be honest I was merely window shopping and didn't really have plans to purchase anything. However, I did see a few things that I liked and probably would have considered a purchase if I were actually seeking to decorate. Other than that, the smell of fresh popped popcorn filled the area near the entrance so its probably not a good idea to go in this store hungry.

We purchased a 1940s home in the area so with all the remodel and fixing up projects Oswalds have…read morebeen awesome. We are new at all this and when you can take a picture and they can help, wow! And they are cheaper than Lowe's!

From the owner: Oswald Wholesale Lumber is an authorized Do It Best retailer serving the Southeast. We offer a…read morecomplete line of quality wholesale lumber wood and building materials including electrical, hardware, paint, plumbing, and tools. Our inventory includes exterior doors, interior doors, metal roofing, pine flooring, hardwood lumber and floors, softwood lumber, plywood, sheetrock, treated lumber, vinyl siding, and wood siding. Delivery is available from our retail lumber yard in Leesville, SC. We offer multiple daily trips to Aiken (SC), Augusta (GA), Columbia (SC), and Lexington (SC) to meet the needs of both our retail and wholesale customers. Contact us for all your building supply needs.

Ordered lawnmower to be delivered yesterday. Mid-delivery it was changed to Monday. The customer…read moreservice rep blamed me for using the website and would allow neither a cancelation or replacement because one was in transit. In the year I've lived less than a mile behind them I've tried three delivery/projects and they have messed up all three. NEVER again. Sucks to lose the convenience but literally the worst hardware store on the planet.

Horrible customer service that resulted in the loss of a sale and a customer…read more I needed 15 ft. of plastic chain cut for a feature film production currently filming in West Columbia. SC. I went to this location earlier in the production to get the same amount of chain and was told that their bolt/chain cutters were broken but I was able to get assistance from the glass cutting section to cut the plastic chain. Today, I asked for assistance and a staff member was paged. I waited for about 10 minutes and no one showed up. I was able to get the attention of who I believe is the hardware section manager, Pam. She told me no one was coming to help me because their bolt cutters were broken. I told her what happened last time and even found a pair of cutters and asked if we could use those. I was told that we could not use those cutters because of some sort of policy. I went to customer service and they said they would check with the pipe fitting section to see if they could use their cutter to cut the plastic chain. A call was made and it was responded to...by Pam. I don't know if she was on some kind of power trip and had already decided that they weren't going to help me, but she reinforced and repeated that the pipe cutting blade was only for cutting pipe and they couldn't help me. So basically this store has an entire wall of chain and a manager who refuses to find a way to help people who need chain buy chain. It's a hardware store. You're telling me a hardware store doesn't have any product available to cut chain? *This review is being sent directly to Lowes' corporate customer support*

My mom and I had to stop in here for a few things and the employees were very helpful as we were a…read morebit lost at first. David, the Sales Floor Supervisor, knew what aisle everything was on by heart AND took us to it! We had help from other employees who were also very knowledgeable. There was only one employee who caught me off guard by her attitude but it didn't ruin the whole experience. We've purchased from here before and the quality lasts 16+ years.

Come on Lowe's. Everything is locked in a cage and nobody answers the page. There is another…read morecustomer at packaged wire sleeping on the button because nobody will answer. Maybe Camden does a better job....Sumter is failing. Signed..guy waiting in power tools rooting for packaged wire guy!