Mandy is very knowledgeable and good to work with. The responsiveness to our needs and questions…read moreare fantastic!!! Our homeowners have a great showroom that is easy to navigate unlike those huge warehouses.

They clearly work off of commission.. after we talked with our last salesman, we ended up paying…read moretwice as much as our previous estimation... you can't return any of the tile which is what they sell you extra on! be careful going in, they can sense if you are new at the process, and ryan will try to get every last dollar out of you!! Edit: got a call from the manager Benjamin who I explained in detail the situation and he understood. Is willing to work with me to correct the situation and really seemed like he cared! He didn't ask me to but I'm changing the rating since his customer service is great! The store really does have an amazing selection of product as well!

My new countertops look great! I'm so pleased with the finished product and so impressed with…read moreeveryone who helped make it happen. Despite unforeseen setbacks, Chris and Sam patiently worked to overcome obstacles. Paul and Tommy were perfectionist in installing. I highly recommend this business!

Just a quickie review, because I have not engaged this business directly in the course of a…read moreproject. However, I reached out to them because they were one of the only places in possession of a specific material I discovered and badly wanted (which is discontinued and in short shrift) for a long-awaited counter replacement. A representative contacted me to inform me that they only installed in their state (which is to be expected for these services). However, the rep also located a similar business very close to where I live, a business that carries this line of products, and explained they might have the product. I spent a lot of time looking for this brand near me, and didn't find this business- which is why I was emailing SC from NYS. I never would have found it on my own (I am a relentless searcher and hadn't), and they didn't have to take time out to help out someone who can't use their services. But they did. This is a long review for a relatively to-the-side-of-the-point anecdote, but it's the kind of anecdote I'd like to know when deciding who to let touch my modest but well-loved house. I was very, very thankful for the lead on this thing I want so badly. Thanks, Solid Surfaces :)

LL Flooring recently placed flooring into my house. Within a week, we had some water issues with…read moreour washer that destroyed the floors. Technically due to warranty they really did not have any obligation, however they more than worked with me financially to resolve the issue. Most companies would not. I would highly recommend them for flooring on price(could not find to beat them) but particularly on service/follow thru. Chris, Columbia, SC

Called and requested services to have the floors replaced as a gift from parents before our baby…read morearrived. Someone came out and took measurements, told us we would hear back in about 48 hours, and we never heard from anyone again. We also couldn't get a response or answer about what happened.

They were amazing to work with. From the hardwood and carpet selection, matching colors, to…read moreordering --installation and customer service they were amazing! I totally recommend Lisa, Tammy and Todd. They have many years of experience and it shows with all of their assistance and customer service!!

kitchen and carpeting replacement! Excellent work…read more Todd measured the household Travis repaired and laid the new kitchen flooring David and Noah handled the padding and carpet installation You could not ask for any better workers. Friendly, professional, Considerate of furniture being moved. They were in and out in less time than we anticipated. If we decided to replace more we wouldn't go anywhere else. The office staff are great to work with also, you can tell they value their customers.

Blayne and Dakota did a great job correcting some initial poor workmanship after a deck build this…read morespring by The Improvement Company.. Initial quality of wood and carpentry skills were lacking; however, these guys corrected thus company honored their workmanship one year guarantee with my consistent persistence..

After getting recommendations, meeting with contractors and comparing fees and services, I chose…read moreThe Improvement Company for my home renovation. I'm almost 80 and planning to continue aging in place in my own home. My plan was to join two bedrooms and have an arch doorway between the bedrooms. They made that happen and also built a wall within the second bedroom to create a bathroom with a walk-in shower with safety concerns in mind. They did all the plumbing, electrical and tile work in the bath that I had planned using ADA recommendations. They also raised the floor in the laundry room to make it level with the kitchen floor, thus removing accidents waiting to happen. My experience with the Improvement Company was pleasant, and the project outcome exceeded my expectations. The two highly skilled pros who worked in my home each day clearly knew what they were doing. Blayne and Yerber were considerate of my needs, respectful of my space, and cleaned up before leaving each day. Their can-do attitudes were consistently positive and their cheerfulness was contagious. Happy with the work and eager to move into my new space, I was sorry to say goodbye to those guys. Would I hire them again? In a heartbeat. Thanks, Improvement Company. L. Shirley Columbia, SC

Recently we hired David Adams as our contractor to have some under decking installed on the lake…read moreside of our house. David showed up day 1 with his subcontractor and he showed up again to pick up his check. Worked seemed fine initially looking at the finished product . However, some issues began arising a month or two after completion. We tried contacting David multiple times so he could have his guys come by and fix some issues where the under decking was coming apart. There has been no follow up from David so we certainly wouldn't recommend his services to anyone that doesn't stand behind what they build. Rhett Corley

We had them build a deck on our front porch. It was poor workmanship - exposed nails, inaccurate…read morecuts, peeled up boards. They used two different types of wood, so when we went to stain in, it was two different colors. We paid them almost $7k and I regret it.

The siding on my home was in desperate need of replacing on one side. Brandon was able to not only…read morereplace siding on said side, but able to make it match the rest of the home without anything sticking out like a sore thumb. I was very impressed with how he was able to match the existing to the new just like he said he would. I have had him work on several other items in my home from sheetrock, painting, to installing fixtures and he was able to do so all at a very reasonable price

Excellent customer service and satisfaction. Wayne Whiteside is helpful and the installers are the…read morebest. Will keep coming back and highly recommend these fine folks!

Incredible selection and service. Don't shop the big box stores for those special purchases.read more