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    Rocky Pavilion Pharmacy

    3.7 (3 reviews)
    Closed 8:30 am - 6:30 pm

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    CVS Pharmacy

    CVS Pharmacy

    1.9(10 reviews)
    6.3 mi

    I visited the Castle Hayne CVS Pharmacy on 9/21/2025 at 10:09AM and was very disappointed with the…read moreexperience. The Pharmacy opened late, and when I asked how long the delay was going to be, the employee, clearly annoyed that I asked a question (deciding to wait or come back) rudely replied: " when the pharmacist gets here". Ok, that does not answer my question. Turns out, it was only 5 minutes. However, when I was finally helped, the employee working the register made no apology for the delay. There was no greeting, no name tag, no smile, and no effort to provide even basic courtesy. When the register prompted me for a signature, she just stared straight ahead without any guidance or explanation, leaving me confused. Her demeanor came across as if she was annoyed to be at work and even more annoyed that she had to assist customers at all. When I asked if she was having a bad day, she ignored the question. When I asked her for her name, she replied :" That will be ten dollars". A little customer service training would go a long way here. If interacting with customers is such a burden, perhaps a role that doesn't require it would be a better fit. As a customer, I expect at least minimal professionalism and courtesy, especially from a pharmacy. I am not sure I am comfortable with such a rude person knowing my medications.

    I have been using this pharmacy for years, ever since it relocated from across the street. I have…read morealways received nice, fast courteous service from all of their employees. Also, on many occasions, they went out of their way to find the best price for my needs. Maybe if some of these critics showed a little kindness and respect toward these hard working folks they'd feel somewhat better about their experiences there.

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    Rocky Pavilion Pharmacy - pharmacy - Updated May 2026

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