I flew down to Sound Relief in Colorado a few days ago and flew right back home the same day. As I…read moreentered the office, I was greeted by very nice staff. While I waited for my appointment, there were fresh-baked cookies sitting on the coffee/tea bar and comfortable chairs to sit in. I met with Dr. Megan who patiently explained what they could do for me with my tinnitus and hyperacusis. I learned things about my condition that no other doctor could tell me. Megan was so patient, kind and informative. After receiving a very thorough hearing test, I was fitted with hearing aids that are meant to help me not be anxious or as aware of the noises coming from inside and outside my head. My sensitivity to noise started right after a head injury and have been debilitating. I now have great hope that in the future, I will be able to live a normal life going to restaurants, supermarkets, concerts and church, movies and more. Thank you, Sound Relief.

I went into my annual appointment. This location had three strikes against them in one visit…read more 1. Dr. Whitley explained she thinks I have a brain tumor. ( um ok?! WTF) 2. Instead of updating the firmware, she broke my hearing aides. I left with only being able to hear out of one ear. 3. I asked the doctor for a summary of my benefits for a price quote to purchase new hearing aides. She said the front desk will do it. The front desk said the doctor would do it. I never got the summary. Trying to get any of these problems seems to be a Herculean effort. I won't be back. Sound relief- you lost a customer who was dedicated for the past 6 years.

I am the "should have done it sooner" poster child. But after people started wearing masks, I…read morecould no longer compensate by reading lips. I asked a close friend who has benefited from hearing aids for two decades, and he enthusiastically recommended Dr. Katie Breithart. Boy was he right! Dr. Breithart is clearly quite skilled and she certainly made me feel both comfortable and confident I was getting the right solution for my needs. After a thorough hearing evaluation, she then took the time to talk to my wife and I about our observations, my lifestyle and how that might affect the kind of devices chosen, and answered a slew of questions. Then and only then did she recommend a specific solution. I was able to try on demo models to confirm fit and functionality, and walked out with a great solution that day. In two weeks, just as promised, my custom hearing aides came in and I exchanged the demo models for my own pair. Dr Breithart carefully programmed them to my hearing tests, and then made minor adjustments based on my in office experience. Net result, after three months I have my hearing back and I often forget I am even wearing my hearing aids. I know my needs will continue to change, but I have Dr. Breithart on my side, and that gives me great confidence.

Dr. Wade has been awesome in helping me come to the realization that I had real, valid hearing loss…read morethat should be treated with hearing aids. Being a "newly-40" year old woman, I struggled with the stigma that comes with hearing aids. He partnered with me to select aids that were effective while inconspicuous. I cannot believe the difference and the IMPROVEMENT in my QUALITY OF LIFE now that I can hear more close to normal! He is kind, understanding, super knowledgeable and approachable. I highly recommend him to anyone who thinks they may have hearing loss.

I cannot begin to sing enough praises for Dusty. I was referred to Dusty by another audiologist…read moreand I am so glad she did! Dusty fits my personality perfectly. She listens, is open to my needs, and is SO knowledgable in ALL hearing aids! She has given me a host of tools on how to get the most out of my aids. (And I have been wearing them for years 17 years!). I am very thankful to have met Dusty, and have her as my audiologist.

If you find you are starting to have hearing issues or just want a baseline done of your hearing,…read moreI'd highly recommend Columbine Hearing Care. Dr. Jessen was friendly, engaging, answered all my questions and spent as much time as I needed. I also had my son go with me to get fitted for custom fit ear protection. An easy 15 minute process that will end up with him having much better hearing protection than you can find off-the-shelf.

HRC is now HearUSA, but nothing else has changed. This is a very good thing. I have been a client…read morefor well over fifteen years, and I cannot say enough good things about Dr. Brock and his staff. They're just WONDERFUL! I have an uneasy relationship with my hearing loss and hearing aids. I don't particularly care that I'm hard of hearing, and I just train people to look at me when they speak. I don't like hearing aids and consider them a necessary evil. I either haven't worn them, or only wore one, most of my life since age 13. Things changed when my son fell on the stairs in NY, and I couldn't hear him crying for me. My mother, who has acute hearing and a terrible temper, brought him upstairs and yelled, "You need to wear a damn hearing aid!" Well pfft. Upon our return to Colorado, I shuffled my feet off to Hearing Rehab Center, as it was then. I sulked during the hearing test. Dr. Brock fitted me with a top-of-the line LEOPARD-printed hearing aid. I LOVED it. It was tiny, amazing, and LEOPARD. Dr. Brock suggested that I get two, but I refused. Ex-husband and kid(s) were extremely noisy. He never pushed me to get a second one. Over the years, I've stopped by many times for batteries, new domes, new tube thingies, and the occasional overdue hearing test. I've also run over in a complete panic when my aid didn't work. This was usually because of a loose wire. I had to eventually replace the leopard aid, and Dr. Brock guided me to what he thought was the best choice for me. A tiny Oticon aid, in an unfortunate shade of burgundy that matches Oriental rugs perfectly. I am exceedingly grateful to Dr. Brock for making a bad situation (hearing loss) better. He's a genuinely kind, very nice, and thoroughly professional audiologist. He REALLY knows his field, and keeps up with the latest developments and technology. I cannot recommend him highly enough. He's also very pleasant in that he won't push you into making a choice. I really appreciate that. Excellent hearing aids are expensive, even with special pricing. HearUSA has partnered with a couple of major manufacturers in order to offer discounts on some aids. HearUSA also offers the OTC aids for$999. These are suitable for people with mild to moderate loss. Unfortunately, mine is more severe, so those won't help me. But for metalheads or age-related loss, these could work.

I dropped in & needed help with my hearing aid not working. Front desk took it back & brought it…read moreback working! New customer!

Dr. Link redefines the term "warranty " by charging an Office Visit fee of over $100 for warranty…read moreissues. She has repeatedly refused to speak directly with me about this and has the audacity to ask me for more money to extend a repair warranty that does not expire for another 2 years!!

Very expensive. I believe Dr. Link is a very good doctor and she cares about her patients but she…read more doesn't take insurance (but you can submit claims yourself which my mom's new doctor said as many times not as effective) and I feel like my mom's hearing aids and care were possibly around $2000 or even a somewhat more than they needed to be. We paid about $6000 up front for high-quality hearing aids which included hearing tests and follow up visits and insurance for the hearing aids but I believe even Dr. Link's office visits are on the high side. I believe we paid 150.00 even for a very short and simple office visit to clean ear wax from a hearing aid. My advice would be to call around because a lot of doctors take insurance and submit for you and the ins could pay for even a portion of the hearing aids plus a good portion of hearing tests. I found a great doctor in the Denver tech center less than 10 minutes away from the audiology method. my mom's hearing test according to her new doctor will probably only be about $18 after insurance is billed. Their hearing aid themselves will be about $2000 and that includes insurance for the hearing aids. Office visits will be about half the cost that Dr. Link was charging. I was able to find a Doctor Who takes insurance after only one phone call. If you don't mind the cost, the office staff is fantastic and I believe Dr. Link would take great care of anyone's hearing needs.

As Good As It Gets yes Indeed. Today Connect Hearing called me out of the Blue to come in and get…read morecleaning and adjustments on my Phonak Hearing Aids. I was surprised as my Aids are out of warranty. Diana Combs the Audiologist at the Littleton office on Coal Mine avenue wanted me to bring my aids in. Both pair, I have a identical pair, same model I received from the VA. During the COVID-19 virus threat as well. Diana was dressed for work; mask, gloves and warning signs all around the office. I though my Aids were becoming un-useable but that was not the case. Over time Aids are effected by moisture from the air and being in contact with our skin. The Aids absorb this moisture and it effects the function. Diana cleaned both pair, changing gloves and wiping down the Aids and the box they came as she worked. Both pairs are Phonak and I new performance would be top notch. Connect Hearing proved themselves caring and professional during this crisis period.

Talk about excellent ! I have been to 4 clinics over the years for my hearing aids. I bought…read moreHA's on Internet had hearing evaluation and programming. I have moderate to severe hearing loss. I'm a jazz musician and getting older too. Not really . One and one is two. Diane is simply the best She and Cristal. The very best. Tested ,programmed, taught, empathized with caring sense of humor. It's so nice to have gifted audiologists that share their gift of helping hearing impaired without ripping you off . Five stars sincerely !!!!

I became a client at AHC when Linda van Dyke retired from Arapahoe Hearing and sold her business to…read moreAHC. At first I was pretty skeptical because I really trusted LInda. More concerning was that AHC sells non-Oticon hearing aids, so I thought I and my Oticons might be orphaned. But over time I've become very comfortable with JoAnn and Susan. They are very responsive and helpful. I can drop by at any time, and they'll make time for me. And JoAnn is working hard to support my current Oticon hearing aids. I've grown to like and trust both JoAnn and Susan and would recommend them to anyone looking for good hearing-aid care. Jim Black

I would not recommend this office to anyone needing ear impressions for custom in-ear monitors…read more My first set of impressions was rejected by the manufacturer because they did not meet the required specifications, even though this office advertises that they provide impressions for custom IEMs. When I returned to have them redone, the audiologist was rude, made inappropriate comments, and seemed offended that her original impressions had failed instead of handling the situation professionally. Save yourself the time and frustration and go somewhere with proven experience making custom IEM impressions.

Avoid this Practice--Hidden Fees…read more I recently visited Dr. Jefferey Chain's ENT practice for a simple ear wax cleaning. Laura performed the cleaning, which was mediocre at best. She also encouraged me to have my hearing tested, and I agreed since it had been a while. I recently received the bill and was shocked to find a $283.84 charge labeled "Office Visit New Patient" on top of the charges, which totaled $554.18, for the services I actually received. This was supposed to be an ear cleaning $500 later!!! Essentially, they charge nearly $300 just to walk through the door--without any prior disclosure! To make matters worse, when I called the billing department for clarification, I spoke with Leigh, who was somewhat rude and dismissive. After looking at other one-star reviews, it's clear that we're not alone in our frustration. We will never return to this practice, and I strongly advise others to avoid it unless you enjoy surprise charges and poor customer service.

Now known as ENT ONE, the worst, avoid at all costs. Been a patient here 2+ years, have never…read moreseen a doctor,,,have never even seen one in the building. they upsell you on shitty hearing aids, and then provide little to no service...I just had them replaced 4 months ago, they haven't worked since the beginning and on just completely stopped working. I have paid them close to 5000 dollars in two years and I still do not have a working set of hearing aids...you need hearing aids go to Costco and save yourself about 3000 dollars. If you need an ENT, go anywhere but this dump.

WARNING! READ THIS REVIEW AND BE SURE YOU KNOW WHAT YOU'RE AGREEING TO!!…read more I wanted to get a second opinion on a hearing test I had done for tinnitus. Mr. Reiner was recommended. Again, this was for a hearing issue. After the Audiologist completed the test, which doesn't take very long, she escorted me to the waiting room and said "the doctor" will be right with you" After 15 minutes, or so of waiting, I was taken to an exam room, several minutes afterward, Dr. Reiner came in. We had a brief discussion about sleep apnea. He said let me take a look and a couple of minutes later, we're done. Next thing in know.....I'm getting a bill for $491.86!!!! $388.00 of it is for an endoscopy that I never "agreed" to!! The " " are because when I called the billing department, they told me the paperwork I signed authorized them to bill for this procedure! The woman in billing also said she could get a copy of my signature if I wanted her to. REALLY?!? Again!!!! I was there for a hearing test!! Yes, I know......read everything before you sign. And, I agree with that, but when someone goes in for one procedure and gets blind-sided with a bill for another....where's the ethics?? Hopefully, Mr. Reiner isn't being consulted on COVID 19, or the $2tn package about to be passed won't cover his fees. MAKE SURE YOU DO YOUR HOMEWORK!!

Scheduled for sinus surgery after 5 months of TERRIBLE sinus infections, one after the other. After…read moredoing the surgery, no improvement. Started to get a toothache, so went to the dentist. Ended up that an infected tooth was the cause of my sinus problems. Dr. Reiner should have known this could be the problem and could have at least considered it as I found out later it is VERY COMMON. On top of that, he didn't back me up when the anesthesiologist for my surgery refused to give me any sedation because of my history and COPD, but billed me and my insurance company $839.88, 2 months later, for sedation during my surgery!! So I payed over $1000 out-of-pocket for a surgery that I did not need, and experienced pain and discomfort during the surgery without sedation, but had to pay that bill, the Surgery View Center bill, and Dr. Reiner's bill so my credit would not be ruined.. The anesthesiologist's name is Thomas McGeary.

Dr Taylor is rude, has a large ego and could use some self awareness in how he deals with…read morepatients. I was told to not ask any questions during my exam and that I should wait until he was finished speaking. When I told him that he had been rude in how he had spoken to me, his response was to say that, in fact, I had been rude by trying to ask questions during the exam. I complained to the office manager and his response was just to say he should have chosen different words to tell me to be quite. Dr Taylor is a very poor choice in doctors.

This doctor is amazing. Wish everyone was this caring. He got my ex to stop snoring.read more