This is a BAIT & SWITCH!! Beware!…read more They shut down some of the attractions due to under staffing yet sell you the package deals assuring you everything will open up or they will refund you for the closed down attraction. The day I went the alpine slide and chairlift were "closed" but since they promised they would refund that portion of it wasn't up and running by the end of the day I went ahead and purchased the Ultimate Pass. After 4 hours in the park we were ready to leave and slide and chairlift were still closed. Went back for refund only to find sales person was gone and current "manager" would not honor what they were saying earlier. I was staying across the street from this location and noticed after they had closed at 6pm, conveniently the chairlift started moving as employees sat at the bottom hanging out. We only wanted to do the slide and climbing attractions which would have been $70 but like I said we purchased the Ultimate pass for $90. We did have a good time and it was a vacation so I'm not gonna complain too much. The staff here at each attraction was really the only reason I'm adding an extra star. They were awesome and really looked out for everyone's safety and made sure everyone was having a good time. JUST DONT GET SUCKED INTO THEIR BAIT AND SWITCH!!!!!

My family did the zip line tour and the Alpine slide. Both were very fun. The harness was…read moredifferent than places we've been in the past. The harness is designed to put you in a seated position making it more comfortable. The experience was really made by the guides: Shane, Miguel, and Edwin. They were great. Pro tip: when on the Alpine slide slow down when the sign says slow down. I slipped off my sled resulting in minor injuries.

This was a fun stop for adults and kids! I never thought about checking out the local pool while on…read morevacation, and while this is obviously a little different, for the locals, it's not. It is just like any public pool. Locker rooms. Pay at the door. Life jackets to borrow! The water feels fantastic. We went for our son (who was 5 at the time), but he went down the big slide once and refused to again. But I went down it nearly half a dozen times and had THE TIME OF MY LIFE! I have NEVER went down a giant water slide - always too self-conscious as a kid. If you go, whoever you are, let yourself have fun! For thousands of years, the Lakota Sioux prized the natural warm water springs, the "Minnekahta," in this valley. In 1890, local businessman Fred Evans built Evans Plunge over the site of numerous sparkling springs and one mammoth spring of mineral water and made Evans Plunge the Black Hills' oldest attraction - older than Mt. Rushmore or Crazy Horse.

2 Stars…read more Unfortunately, our visit to Evans Plunge in South Dakota was pretty disappointing. We drove about 45 minutes specifically to enjoy the outdoor pool and water slide, especially since it was over 100 degrees outside. After paying admission, we were then told that the outdoor area wasn't available because they didn't have enough staff to operate it. That was extremely frustrating because this is something we really should have been told BEFORE paying to enter. Had we known the outdoor pool and slide were closed, we probably would not have made the trip or paid admission. What made it even more frustrating was seeing staff who, in our observation, seemed to spend quite a bit of time talking with friends rather than actively watching the pool. From our perspective, it made the explanation about being understaffed difficult to understand and left us feeling like opening the outdoor area simply wasn't a priority that day. Another major issue was the lack of seating. There had to be at least 100 people there, yet I would estimate there were maybe 25 chairs, if that, surrounding the pool. There appeared to be plenty of room for additional chairs, and people were left trying to figure out where to sit or even where to safely place their belongings. For a facility people may travel a considerable distance to visit, communication needs to be better. If a major attraction such as the outdoor pool and water slide is unavailable--especially on a 100+ degree day--guests should be informed before purchasing admission. We drove 45 minutes expecting the full experience and unfortunately left disappointed.

After spending the day hiking, driving and sightseeing, mini golf is a fun, low-key way to spend an…read moreevening back in Custer. We loved having little activities like this right in town that we could add on without needing to plan an entire day around them. Grizzly Gulch a great spot for date night for a family outing! Pair it with dinner or drinks downtown and you have an easy way to wind down after exploring the Black Hills!

This should be a 4* course but they are shooting themselves in the foot. Fun course with massive…read moreelevation changes overall, but screw their greens! You as a business owner have options. You can have postage stamp sized greens that roll fair, or you can have large greens that run like an ice rink. YOU CANNOT HAVE BOTH! To have both is unacceptable. It completely ruined my enjoyment of this round. Figure out what you want to be and stick to it but I won't come back and play this course under the current conditions.

Great course! Beautiful views and every hole is just plain fun. The staff is super friendly and the…read morebeer is cheap. I played the front nine today and my favorite hole was the first with a big drop off the tee box. I also liked the end right by the clubhouse.

I've been on trail rides before and they're boring as crap. This is the opposite of that!!…read more This is no different than going to someone's ranch who lets you ride their horses around their land with them. 2 hours of awesomeness!! Wranglers with personalities, stories, jokes, and just fun to be around. They provided all the guidance necessary for those in our party with no experience, while allowing those with the freedom to control the horse. Beautiful scenery, varying terrain, and even the opportunity to trot the horses a little bit. There's nothing like it in the Black Hills. Hands down the favorite activity of the trip for every member of our party!! Oh yeah...they take pictures the whole time and send them to you for no charge on the spot when you're done!! Definitely on our to do list on our next trip out there.

My son and I had a great time, I own my own horses, I trail ride a lot, but to explore and…read moreexperience a bit of Custer SD. from the back of a horse was relaxing and fun, the horses were great, easy to handle , our guide was super friendly and experienced. I'll definitely ride at their slice of heaven anytime.

Matt was our guide. He was prompt and prepared, very professional, and demonstrated his skill,…read moreknowledge and safety measures. We have two levels of skill in our group and our guide made the experience challenging and fun for us both ! We highly recommend Matt!

What a fabulous experience! Brought a group of 6 women - all first time climbers - to take a lesson…read moreat Custer State Park and we had a wonderful time. Our guides Chris and Amanda were so encouraging, patient, and knowledgeable, we felt totally safe learning to climb with them. Everything from the booking to the experience itself was easy sailing. Definitely recommend Sylvan for any of your climbing adventures!

We rented a slingshot from the Hill City location for four days. It was an awesome time, no…read moreproblems whatsoever. What's really impressive is how informative and proactive that are. Every single employee was super knowledgable from the girl assigning our vehicle to the guy showing us the ropes of operation. They include a little "go pack" with an emergency beacon and even have earplugs. They literally think of everything!

Wow!! 5 stars for sure. Arrived early and they were ready for us with a smile. They went over all…read morethe rules had us watch a quick video. Then spent time mapping out our day and places that we wanted to go to. Then handed us a bag with a beacon, ear plugs and phone charger adapter. We rented a sling shot for six hours which was plenty of time. Lucky it was a beautiful day to ride the Needles Highway. Highly recommend this company!

We had an absolutely amazing time! Lauren was super helpful in explaining how to inflate our duo…read morekayak. It took us less than 10 minutes to inflate and get out on the water. When we came back it took us less than 10 minutes to deflate and put everything back. It worked wonderfully on the water and truly was an amazing birthday experience without having to break the bank like the other water rentals around. Thank you for the memories