We can't say enough good things about Raymond Medina! He made buying our first car an absolute…read morebreeze. From the moment we walked in, he was welcoming, patient, and incredibly knowledgeable. He took the time to explain everything in detail, answered all our questions (no matter how small), and made sure we felt confident in our decision. Raymond truly went above and beyond to get us the best deal possible, and he never once made us feel pressured. He genuinely cares about his customers and wants them to drive away happy and that's exactly what we did! If you're looking for someone trustworthy, kind, and just all-around amazing to help you with your car-buying journey, Raymond Medina is the one to see. Thank you, Raymond! You made what could have been a stressful experience so easy and enjoyable. We'll definitely be sending our friends and family your way!

Unbelievable experience at Princeton Honda! I bought my car with good experience but the service…read morehere is no good. :(

A thoroughly professional body shop that doesn't leave you bent out of shape. A minor fender bender…read morewas diagnosed and estimated with care and precision at a price that was half of the local Toyota dealer who must have thought they were restoring a Rembrandt. The job was done two days early at the agreed upon price with my freshly cleaned vehicle looking as renewed as a plastic surgery obsessed socialite (actually much better with less miles.) Thanks guys. Very highly recommended.

(0 STARS) I WILL NEVER GO BACK OR RECCOMMEND ANYONE GO HERE…read more* Update 29May2026 Refused to take any responsibility for repainting my car without consent and not following the pre-agreed upon plan. Remained silent on the additional damage to my steering wheel. Filing a complaint with the BBB as well as contacting NJM Ins to have a complaint in their file to not recommend customers take their cars there *Update- 28May2026 Called 4-5 hours after dropping off car. Daisy answers and I ask to speak to Tyler. She replies back rudely "Is he expecting your call?", comes back and says he is away from his desk, can she take a message. I said, "It's ok, I will stop by the shop, I am local." Prior to arriving I received a VM from Chelsea stating they needed to repaint the hood and they are doing that now, car would be done tomorrow. I arrived to find my car parked outside ALREADY repainted. As I was standing there looking at my car Chelsea walks out and said "The paint is fresh". I walked into the office and asked for Tyler, Chelsea stated he was out sick. After being lied to that her was away from his desk I asked for the person in charge and spoke to John the regional manager. I asked him how the hood removed, stripped down to the metal, primed, and painted in 4 hours? I stated, I had an agreement with Tyler if the hood could not be fixed without painting it the following would occur: Tyler would let me know within an hour or so if the hood needed to be repainted. The paint thickness would be measured prior to sanding the hood down to the metal, and after priming, base coat, and clear coat. I would see the measurements and take pics The hood would be removed from my car as to not risk any other damage to my car or overspray In addition, the damage to my steering wheel was made worse in other areas when they tried to buff the leather with something abrasive. Went back to the body shop and spoke to Tyler highlighting the unacceptable things they did and to resolve the situation they need to replace the current hood with a new factory original VW hood and steering wheel, paint the hood off the car and call me when it's ready to swap out. Tyler stated he would need to speak to John. I also asked him to escalate this to the operations manager Scott. This is completely UNNACCEPTABLE!!! Funny side note - someone from Branning Collision looked at my LinkedIn profile this afternoon. If I could give them 0 stars I would. My car needed minor work (new hood, repaint bumper, replace parking sensor and emblem). I picked up my car to find out they took my freshly painted car to the car wash in the middle of winter when roads were covered in salt and road grime. The person there told me I should have told them not to take my car to the car wash, like that is something I should have known, and asked me sarcastically how they were supposed to wash it. After traveling out of the country for a month, I returned back and drove my car to find out the leather on the steering wheel had been scratched, there was swirl marks on the hood (I wonder why.......Car Wash), there was a speck of debris on the hood painted over, as well as a big drip of overspray on the hood. When I went back to the shop the guy told me I can't come back there and blame them for scratching my steering wheel, and swirl marks can come from towels used after washing your car.....that's why he never buys black cars. They also mentioned they didn't work on the interior of my car and couldn't have scratched the steering wheel......like they didn't have to drive my car in and out of the shop as well as drive it to the car wash!!!! They said they would try and clean the leather scratches or buff them out. How are scratches in leather cleaned or buffed to return it to not being scratched?? I would not recommend this shop to anyone, in fact, I would recommend go out of your way to go to another body shop if need be. My car is back there to fix the terrible paint job on the hood. In addition they charged me for the factory stickers that are placed on the inside of the hood, and never got them. Terrible customer service, professionalism, and work!!!!

I've been a customer (2017) and I haven't had any absurd issues with this place. I purchased my car…read morehere and have come back for 4 oil changes and services at this point. Prices are typical for a manfacturer service place, but a bit steep vs your local car servicer (e.g. brake fluid flush ~160, transmission fluid replacement ~140, rear differential fluid change ~110, as of July 22, 2020). If you're looking for cheaper, go somewhere else. I like the assurance of using my home car dealership however. Pre-COVID, there was always a nice indoor waiting room with tables and outlets, bagels available for breakfast and some snacks after lunch, a coffee machine, plenty of seating and a nice service staff. At the end of the oil change, they throw in a free car wash for next door. Post-COVID, the differences are that the waiting room has been brought outside (outdoor tables) with a few indoor ones scattered at least 6 ft apart, there's a mask requirement, and there's no more snacks and free car washes. Not sure if theyre still doing the promo, but when I purchasesd my car, I received a lifetime of free oil changes. Its definetely been a nice bonus. My main qualm is that oil changes are first come first serve and theyre closed on Sunday. It stinks when I can't get off work early enough and am left to the cramming it in on one weekend day. They do have extended hours on Tues and Thurs, so it does help. If you absolutely don't want to deal with walk in oil changes, they let you schedule services online and I'm sure I'm sure you can tack on an oil change while youre there.

I purchased my Accord new from Honda of Princeton (HOP) and had it serviced there for years, but…read morefrom here out I will go to a private mechanic. In my last two service visits to HOP, I noticed the "service reps" were quoting absurdly high prices with no parts and labor details, and when I asked a question it took forever to get a response. I didn't think that every interaction had to be a negotiation with these folks. It is now just as stressful to get your car fixed at this dealer as it is to buy a car. I suppose the surrounding community is willing to pay their prices without question. I didn

Lockout ,keys left in car arrived faster then expected, driver unlocked car in 15 seconds that's…read moreright 15 seconds super great guy. I know who to call when I need emergency assistance. Thanks Andrometer I should mention it was July 3rd " holiday " WOW

"Bought" a new battery for me. This is an old battery, probably one he had at his house: 2016…read more Took advantage of me a woman stranded on the side of the road with no help besides them. WORST help! I DO NOT RECOMMEND EVER!

I purchased a vehicle from this dealership on February 14, 2026, and within nine days, it required…read moreimmediate repairs that should have been addressed prior to sale. Since then, the vehicle has been out of service for an extended period. Communication has been inconsistent, and attempts to escalate the issue to management have gone largely unanswered. What makes this situation particularly concerning is that I have now made two monthly payments (over $1,100) on a vehicle that I have not had proper use of. This reflects a serious failure in both pre-sale inspection and post-sale customer care. At this point, this is no longer a routine service delay--it is a failure to deliver a vehicle in appropriate condition and a lack of accountability in resolving the issue. I am currently seeking: Reimbursement or credit for payments made during the period the vehicle has been unusable Rental coverage or transportation support A written repair guarantee and confirmed timeline I have escalated this matter to both dealership leadership and corporate, and I am pursuing a resolution through appropriate consumer protection channels. I would strongly advise future buyers to ensure all pre-sale conditions are fully addressed and documented before completing a purchase.

BUYER BEWARE. #1 complaint: Bait and switch price. Expect…read moreyour final sales price to be $3,000-$6,000 higher than what is advertised on used vehicles. #2 complaint: Rude customer service who lies and pretends that you are the problem, not them. Hey, maybe you'll have a great experience and they won't try to sneak hidden costs past you. Or, maybe you'll waste hours of your life only to find a MASSIVE up charge when you try to sign paperwork. I worked with Maria Mandas and Scott Weaver. Both of them know the owners are scammers and they are good at their job being nice to get you back in the door if you walk out.

American Mobil Glass is an excellent company! I highly recommend them…read more The office staff was very helpful and put my mind at ease that I would get an authentic windshield since my car was only a month old. The technician called me and was at my home within a half hour and my new windshield was in my car and calibrated within an hour. Great company to deal with and very friendly! Joyce P.

A classic and unbelievable BAIT AND SWITCH company. DO NOT USE!…read more I made an appointment for my Toyota FJ Cruiser, which needs a few specialty parts (I've had the windshield done before so I know this) and they quoted me $371. On the day of the install, the tech calls and said "I dont have the parts, they didn't tell me I needed them." Ok, very frustrating, but I rescheduled AND called back to CONFIRM that they knew what vehicle they were replacing. They said yes, all set. Then, on the morning of the second appointment, the tech called me and said, "Okay, so it will be $651." Yes, almost THREE HUNDRED DOLLARS more. I called the office and the guy said, "well, it's an FJ Cruiser and it needs special parts." Well no kidding, you knew that from the beginning! What an absolute joke and waste of my time. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. There is no way they have a 4.7 out of 5 stars, that has to be fake. Run as fast as you can from this joke of a company.