Hello my name is Traci H. I have a question this location do you guys take med-iCal insurance? read more

I was supposed to have wisdom teeth/oral surgery on Friday, but I had a feeling that wouldn't be the case just because of my wisdom teeth being on the nerves and worrying that it could get worse by then and I was right. I did not have a very good experience with Dr. Al Dahan. This was my first time coming here because I have Medi-Cal so I don't have a lot of options that will take care of me or treat me. I got this place by a referral that will cover everything. Unfortunately, my situation was a bit scary, but we are taking baby steps. She explained to me everything that was going on with my x-ray and told me that if they were to continue with my oral surgery, there is a very high chance that I can get permanent nerve damage from removing my wisdom teeth, considering how they are right on the nerves and I could lose feeling around my lips and face. I wasn't sure if that was temporary or not. It was a lot of information to process because she gave me two different options so I needed a couple minutes to process everything because I wasn't sure what to do. On top of that my fiancé was in the other room and I didn't have My Mom there with me to help me figure out what was going on, but I wish she showed a little bit more empathy towards my situation. All she told me was "you would be surprised how many people choose this option and don't care to lose their feeling around their face or lips permanently"., I'm really sorry to say but I'm not one of those people... I'm only 28 and I am getting married next year. So I would like to be able to kiss my future husband and be able to feel my face and lips for a little bit longer until I even worry about that.. Because of the information I got, I have bad anxiety on top of a disability so I had politely asked her if it would be OK if she could help me say everything She told me information wise to my mother/fiancé on the phone. With my disability, I have trouble communicating/processing saying all the right things after big information like that. So it was embarrassing on my half, on top of that she was being kind of rude asking me why don't I understand, why don't I understand what she told me and how why is it so hard for me to understand everything we had just talked about.. Which made me feel bad and embarrassed so I had to tell her about my disability on top of anxiety. She then asked what kind of disability I have.. Which I'm not sure if she's allowed to ask that legally, or why it matters.. but it made me a little uncomfortable. I told her what disability I have and then she got quiet and apologized and proceeded to talk to My Mom and fiancé on the phone. She then told me that a new/better surgeon will come along in October that can take a look at my case considering how severe it is. I wish you would've just started with that instead of making me feel like that but what can u do. She probably just wanted to be straight with the point and on to other patients but I was very scared in that moment and wished she would have showed a bit more empathy. The people upfront are very nice and welcoming. I just didn't have a very good experience with this doctor, but hopefully next time it will be different. read more

Rockville Smiles - Wisdom teeth Extraction on the nerves x ray - Orthodontists Near Me - Rocklin, California

This place is very considerate. I am traveling from Los Angeles and was supposed to meet every month but they were able to work with me and allowed my next visit to be in 6 months to save money on traveling. Dionne is truly amazing! She took care of me during my appointments. She gave me advice on how to stay consistent on my Invisalign. Really appreciate them and would highly recommend. read more

My son has autism and had a wonderful experience at his first dentist appointment all thanks to Taco. She made it so much fun for him and her energy with the kids just radiates to everyone there. We are so happy to be patients at Rockville Smiles. And I'm so glad his teeth are clean and coming in great! read more

I've been really disappointed with the communication and billing practices at Rockville Smiles. We have received several erroneous invoices, and when I call to ask what is going on, it is very difficult to get anyone on the phone. When I leave a message, I do not receive a call back. After finally reaching someone, I was told there had been a glitch and that several patients received incorrect invoices. While I understand mistakes happen, the lack of communication makes the situation much more frustrating. We also have dual insurance, and I have been invoiced before the second insurance has even processed or paid. That creates unnecessary confusion and could potentially cause a financial hardship if families are paying hundreds of dollars before the full insurance process is complete. Even if a refund is eventually issued, patients should not have to front money unnecessarily because billing was not handled properly. The office also recently cancelled my child's appointment because the dentist will be out of town. Instead of calling directly to help reschedule, they sent a text message asking me to call the office, even though getting someone on the phone has already been a major issue. The message also stated that they are booking the next available openings for all patients being rescheduled, which is frustrating when the cancellation was on their end. The dental care itself is mediocre (espeically the cleanings) at best and with the the billing issues, poor follow-up, lack of returned calls, and inconvenient rescheduling process have made this a very frustrating experience. I hope the office improves its communication and billing processes because families should not have to chase down answers or worry about incorrect invoices. read more

Very disappointing experience today (April 23, ~1:00 PM). I had just returned from my grandmother's funeral abroad the night before and was unaware the office had tried to contact me (no voicemail was left). Despite being jet-lagged and unwell, I still showed up for my son's appointment. The front desk associate (male with curly hair and eyeglasses) immediately raised his voice at me in a rude, confrontational way about insurance and paying out of pocket. There was zero apology and no professionalism. This is unacceptable behavior in a healthcare setting. Requesting management to review front desk CCTV from April 23 at 1:00 PM and address this accordingly. read more

This is long but this office deserves it. My 6yo has had a challenging time with X-rays at a prior pediatrics center. Our first visit here Taco did incredible by staying positive with my nervous daughter. Just imagine your little mouth having a big ole piece shoved in to take a picture. Taco got another RDA and they team worked getting her X-rays done. We then returned for attempted treatment for cavities but sadly my daughter would not let them treat her cavities, this was attempted more than once. So, we returned again... for a nerve wrecking, anxiety ridden general anesthesia appointment. I can't express my gratitude to the office enough. I'm pretty sure the office managers name is Natalia. She immediately introduced herself and talked me through the treatment plan. Dr. Brar then came out and got down to my daughters level and talked us through her steps. Lastly the anesthesiologist Chris came out, also getting down on my daughter's level and talked us through it. The entire team was just beyond incredible. My gratitude for the staff is beyond words. Another thank you to the front office staff Ryan, for answering all of my questions over the phone. Kudos to Chris - for being so personable and friendly in such a terrifying moment. Thank you so much. read more

I have always had great experiences here with my 4 year old who has been going here since age 2. Taco is absolutely amazing and truly has the patience and attitude to be working with children. I left yesterday very upset and disappointed as the dental assistant Olga was very rude and impatient with my 4 year old because he wouldn't lay flat and sit still for a full hour and told him "don't move" probably 50 times even when she was just sitting on her computer and she was getting frustrated without even trying to talk to my child like most people that work with children would do to keep them occupied. She seemed very miserable and didn't seem to know at all what she was doing as she had to ask everyone for help for everything she did. She took X-rays of my child and was getting frustrated as if my son kept moving yet he sat still the entire time while she had to retake the same photos 5-6 times cuz she didn't know what she was doing. I don't believe she knows how to work with children yet has the patience to do so and I was shaking when I left because my child shouldn't be treated like that in a CHILDRENS dentist office. I will not be allowing her to work with my child in the future and I think this is something that needs to be addressed. I still gave 5 stars as everyone else has been amazing. read more

I was searching for a decent orthodontist for a long time and I was actually recommended by my good friend to try this place out. I needed braces and the process seemed very intimidating, the staff definitely made it feel easy. They make sure you leave with a clear understanding of what you want and how it's going to go. From the front desk to the dental assistants to the hygienist, they are all amazing. I am almost 1 year into my braces and the experience keeps getting better and better. I will be recommending to all my friends and family. Thank you Rockville Smiles. read more

Rockville Smiles - Logo - Orthodontists Near Me - Rocklin, California

Wonderful staff. Super kind, patient and funny. My son has a tooth extracted today and it was a great experience for him. Staff made sure he wasn't nervous and was comfortable the whole time. Best dentist we've ever been to. read more

Taco was our RDA and she was great! She made my little one feel relaxed and was very friendly. My daughter was happy amd so was I with her cleaning. read more

This place is amazing! They are so accommodating and kind. We go to the fairway drive Rocklin location. My daughter is with Down syndrome and she has a very big fear of the dentist. They do mock visits every 3 month with her to try get her more and more comfortable, they have worked with our out of office orthodontist with ease and they just care! We Taco, the ( the whisperer) we love Dr. Barr and the current office manager Leah is absolutely fantastic. She has gone above and beyond her job in many ways. Last week she dropped-off a flesh drive for us to our daughter orthodontist office to save us the 40 min. drive! Highly recommend to anyone looking for a pediatric dentist office. This place rocks, pun intended read more

Dionne was the one working on my teeth today, I felt super comfortable in her care she was very gentle and constantly checking if i'm okay, I get a little panicky at most dental places but not here at all everyone has been super sweet. Thank you Dionne read more

The staff at Rockville Smiles is always kind, listens and answers all questions thoroughly, and are great with kids! My kids feel safe here and have never had any problems coming. read more

we appreciate all the staff of rockville smiles rocklin ca, not only they are friendly they are very knowledgeable about my son's situation for his braces , Dr. Tran, also staff ernesto , leticia and nolan kudos to everyone ! from the front desk staff to the back office staff. very well recommended read more

Dionne is amazing! She put my braces on a few months ago and since then I have requested to only have her as my ortho assistant. She is extremely kind, patient, understanding, and gentle. Before she makes any moves she thoroughly explains what she is about to do. She makes sure I am comfortable throughout my appointment. She also helps out in the pediatric side as well so if you don't need ortho, you can still have her as your assistant! If you are planning on coming to this office I 100% recommend requesting Dionne. read more

Rockville Smiles is great at accommodating us every time. They always try to schedule all 3 of my kids together which is super convenient. Wait time is never long and they're quick especially when they know you have to leave soon; of course they still do a good job. Taco was multi-tasking. She worked on one of kids and was able to schedule all 3 for their next check up. She was efficient, attentive, and caring. The other 2 staff who worked on my 2 other kids were sweet and efficient as well. Great dentist appointment experience that really made my day. read more

My absolutely FAVORITE dentist. Everyone was amazing from the receptionist Amanda and Lisa, to Dr. Brar and her assistant T. I had mixed up my appointment dates and they went above and beyond to still squeeze me in still service us day of. I came with all three of my children for their first visit. They made the experience and visit very comforting and helpful. My 3 year was happy and excited when leaving. We look forward to seeing them again. Thank you so much Rockville Smiles in Roseville. You guys are AMAZING. If your thinking of coming here, without a doubt I would recommend them. read more

Rockville Smiles - This is my one year old after her appointment. Happy baby! - Orthodontists Near Me - Rocklin, California

4/19/21, Appt for 4:20pm. My daughter and I arrived 10 min before appt and checked in. The lady who checked us in told us to wait outside since there are no seating. So we did. We even told 1 other family who didn't know what was going on and I told them to go in and check in. All I have to say. They overbooked the 4PM Hour Timeslot. They are not prepared for the rush and the lobby is evidence. Even their own security system will show evidence of it. 5 min after the scheduled time. I walked in and asked if they called my daughter's name. The lady said yes and she thought my daughter was in the bathroom. Hello! We were right outside the front door. Don't go maki g that excuse. We were in their line of site and view. Guess the front reception staff doesn't like to get up and walk to their own front door to call a patient's name. Especially when they ask Parents and Patients to wait outside. If you gonna ask Parents and Patients to wait outside. Have the respect to get up and check in on your patients. Luckily there were shade in the first 85+° degree Spring weather. Rant? Heck yeah!!! My daughter and I could have been there another 10+ minutes and the staff more than likely won't get up from there chairs unless their boss walks by or ask for something to take on. read more

We love this office. Karen is the best at brushing my boys teeth. My 4 1/2 year old loves it here. We will definitely be back!! read more

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Great front of office staff! The kids love Taco the dental assistant she always puts them at ease.

Amazing place, love how caring everyone is here. From start to end my son loved it. He didn't cry at all. Would recommend Dr. Brar. She is great!!! Perfect kids dentist. Also if your kids need braces this is the best place to do them! read more

Rockville Smiles - My sweet baby. - Orthodontists Near Me - Rocklin, California

Rockville smiles gets 5 stars for sure! my son, 2 years old, has been having trouble with his teeth and they did such an incredible job both times we've been here. the first visit was impressive from the cleanliness of the business to the whole waiting room set up. it's completely accommodating to the entire family of all ages. they had no problem getting my son to let him check his teeth out and figure out what needed to be done next. so today would be what was next- they scheduled my son months ago for anesthesia and fix the several problems he was dealing with. First off I am grateful to such an intensive treatment and work that Rockville smiles accepted. our medical which helped cover most of the costs. Rockville smiles also has very accommodating payment plans which I thought was very cool compared to lost dentistoffices I've been too in my lifetime. My son needed fillings and caps and also had a lip tie that needed to be fixed. They did it all and my little buddy has his smile back which is so awesome.! I am looking forward to continue bringing my children here for the next visits when needed and necessary. The front receptionists were all very kind and friendly to me and my children and prompt to answer any questions and schedule appointment. they check in with you prior to your up coming appointments and even the surgeon who did my son's anesthesia checked in with me the day prior to answer any questions as well. for the situation being dental work. This location made it a easy visit and did a wonderful job. read more

Rockville Smiles - He needed the back of his teeth filled which is the silver but what was super awesome is that they put white color caps in front - Orthodontists Near Me - Rocklin, California

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Today was our first time here and honestly I'll recommend this place to any parents out there because they are really friendly and they are so patient with the kids ... thank you guys read more

I have been taking my grandson here for dental care and ortho care for two years. They are professional and helpful. Today our hygienist was Taco; helpful and understanding of a teen. She was engaged. Communication is a plus. read more

Just had 3 out of 4 wisdom teeth pulled out. No pain. Feel great thanks to the doctors care. So happy I finally got it done.

Very friendly staff! Natalie was so helpful and professional. She went above and beyond and help me with paperwork. And I'm thankful for Amanda smooth, check in , and taking care of my little girls. read more

After 6 months just arrived to the new location, and loved everything. My daughter has been with Rockville Smiles since she was 1 year old and got crowns and treatment well. Still coming back for good treatment and services. read more

I live in South Orange County, CA and I have worked in the dental field for 22 years. I currently work in an orthodontic office. I had the pleasure of going with my 3 grandkids to Rockville Smiles for their cleanings in April. My granddaughter who just turned 2 was going to have her 1st cleaning. It overall was an excellent experience. We were greeted and acknowledged when we walked in. The office is very cleaning and kid friendly. We were called back quickly by Taco and Marianna, who genuinely looked happy to see us. They both were very professional while being very fun. Dr. Brar took care of the youngest as it was her 1st time. Dr. was very calm as she brushed her teeth and her voice very soothing and positive. Clinically everything seemed spot on and I appreciate the great service. Check out was very easy and we left feeling great! No cavities! Keep up the good work! Thank you for your compassionate care! read more

Rockville Smiles - No Cavities!! - Orthodontists Near Me - Rocklin, California

We visit dentistry here on Rocklin frequently. Children are happy to come here, no need to persuade. Polite and responsive staff. Neat and beautiful visit. Children were treated with teeth, they are not afraid and do not cry. Because here it is done carefully and the child does not have time to get scared. I recommend this dentistry. read more

Rockville Smiles - Orthodontists Near Me - Rocklin, California

I don't want to give any rate this dentist because they changed the appointment three times these few months, however it's already reopened!! My kids don't get any treatment over 10 months since last visit!! They keep saying every time same excuse "Doctor is out of the Office" What are they thinking of the kids patients????? How can they change the appointment many times????? Where is the doctor every appointment????? They don't care about the kids patients!!!!! That's just waists money and waist time!!! read more

We had Taco, Karen, Maryanna, and Mina as our hygienists, and they were wonderful. The office is great about making sure my four kids can be seen all at once, so we are in and out of there so quickly. Minimal waiting time before our appointment! read more

The doctor has no approach to the child, I didn't like it very much, the requirements to lie down and not squeak even if the child shows his anxiety, they simply refuse to put a filling ..Just like that they injected anesthesia to the child .. I do not advise .. read more

I love Rockville Smiles, the staff are very friendly. Taco and Mina helped my kids today for their 6 month check up. they are very professional ,nice and patient. The visit was very smooth and quick . I will defiantly back for future visits. read more

The staff does not give accurate after care information! Told us pain meds would take 20 minutes to be ready at the pharmacy. After 1 hour, called the office and they then told me that 20 minutes was wrong and that it would take more than an additional hour for the meds to be sent to the pharmacy. All the while, my son is in excruciating pain. Manager was not helpful AT ALL! They are terrible at answering the phone as well. Only went to this office as a referral for wisdom teeth removal. Will NEVER go there again. Absolutely no care for the patient, only what is convenient for the dentist staff! So unprofessional and just downright WRONG! Still, as I write this, 2.5 hours after the time we were told the meds would be ready, NO MEDS !! read more

Brought all 3 of my grandkids in for xray's and cleanings yesterday. We've always had wonderful service and care there. Maryana, Mina, and Taco had them in the chairs and working on them before I even left the front desk. They were all very engaging and had all the kids in great moods. Great staff and office. read more

Was referred here by our insurance with little expectations considering our insurance and original doctors office but this place exceeded our expectations. All of the staff was very friendly and the dentist was amazing. They explained everything to us and was helpful along the way. They even called us a couple times after his surgery to check on him. I'd recommend this place to everyone! read more

Rockville Smiles is great for braces. My kids have been going there for 2 years. My kids said their braces were great and one of them took their braces off just now and their teeth look great. This place is great and I really recommend it. read more

Thank you for accommodating my 4 year old. She was so calm throughout the process. The movies really helped her feel comfortable. The drs spoke clearly with patience and answered all my questions. Will be returning. read more

Dr Brar es un persona muy amable nos atendió súper bien, le agradecemos mucho de todo corazón, es una exelente dentista, y gracias por darnos mucha ayuda, y mi niño se ve muy feliz por sus nuevos dientes, y gacias de nuevo que dios lo bendiga. read more