This was a terrible experience and we walked. From the hostess with an attitude to the waiter we never saw. Brisket sandwich came out cold and was full of fat pieces. read more

The restaurant has a nice, inviting atmosphere, and the food was very good. Unfortunately, the service completely ruined our lunch. We chose to sit at the bar and were served by Caitlin. From the moment we sat down, she was cross, abrupt, and acted as though serving us was an inconvenience. She never asked how our meals were, never offered us another beverage, and largely ignored us unless we specifically asked for something. When we did, her attitude made it clear that she considered our requests--and seemingly our presence--to be a bother. Her behavior made both of us feel unwelcome and angry, and we did not enjoy our experience despite having no complaints about the food. I spoke with the manager on duty, who apologized and offered to compensate us in some manner. We declined. We were not looking for anything free and paid for our meal in full. Our complaint was strictly about how we were treated. A frontline employee represents the establishment, and the service we received was unacceptable. Based on this experience, I would recommend choosing another restaurant unless management addresses this problem. read more

A Hard Rock Casino and Rock Shop on the strip in Deadwood. We could actually win a trip to the Hard Rock in Florida. Motorcycles, slot machines and lot more slot machines. If you don't gamble, there's not much here for you. read more

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I had a late birthday dinner (around 8:00pm) with my family and strolled across from our hotel (the Franklin) to Rocksino. I love seafood and was psyched to see shrimp boil on the menu and ordered it with a side of macaroni and cheese. The shrimp boil consisted of shrimp, potato, sausage, and topped with some Cajun seasoning I believe. It was throughly cooked but lacked the butter, seasoning, and the corn. The macaroni and cheese tasted familiarly like Velvetta cheese which is unfortunate because I love mac and cheese but dislike Velveeta. My son ordered a burger and fries and he said it was good. read more

Rocksino - Seafood boil, no butter, seasoning, or corn. Although the sausage was good and potatoes were cooked thoroughly. - Casinos Near Me - Deadwood, South Dakota

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The staff was very pleasant. The hotel itself is very unique and clean. The only reason I gave it four stars instead of five is because there is no parking and it's difficult to find/navigate the entrance if you've never been there before. Location is great! read more

The room have been remodel and have kept a feel of the original building. High ceilings and 2" thick doors add to a great feel. Large big screen television and a great bathroom make the room complete. Elevators work well and were never over crowded or made for a long wait. Casino is right off the elevator with a great surround bar. Restaurant is outside on the the patio and the chairs are metal and a bit hard to move. Staff were friendly and polite. I do think they need some type of security onsite as all entrances are open to public. read more

Rocksino - Outside view - Casinos Near Me - Deadwood, South Dakota

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Food here is terrible. We ordered chicken nachos. Queso was from a can, chicken was from a prepackaged heat up. Waitress charges for drinks while paying video poker. read more

I struggle... the old Hickok was the place we always met and had late night pizza... they have become part of Hard Rock... so okay the updated bar is cool and our service from Rob was really good, but the pizza came out luke warm and smaller. And Thursday night they ran out of dough. I'm sad... but change happens. What do you do?? O gave a 4 and not a 3 because our server Rob did a great job. read more

Rocksino - Casinos Near Me - Deadwood, South Dakota

We we're on a bus trip and this was recommended by one of our drivers. Evidently he gets quite a kickback from this place. We spent over an hour just waiting to get a sandwich and a cup of soup. We got to see absolutely nothing of Deadwood. Other than the bus tour, we were not able to walk downtown because it took so long to get our lunch. So be very careful about stopping to eat here. It's not the waitstaff's fault. It's management's fault for not having enough workers for the amount of people in a tourist town. Beware after colleges open up again in the Fall because the kids go back to school. Service is very very slow. read more

We stayed two nights at Hickok's hotel and casino in Deadwood, where everyone has capitalized on ole' Wild Bill. Our room in this historic hotel is nicely appointed with high ceilings, dark wood baseboard and trim, and a jetted tub in the bathroom, which my husband enjoyed. Our air conditioner was stuck on 69.4 degrees and could not be changed. The front desk clerk said they've been having trouble with it and new owners in the fall will make changes to the hvac system. Outlaw Square is across the street, where a stage with live music happens all day. You can order pizza in the bar, but there is no restaurant. I went into the gift shop and the clerk followed me around, so I left without purchasing anything. There is no parking area, so you have to park in a lot across the street for $1 an hour between the hours of 8am and 10 pm. I think they forgot to mention that. Restaurants and shops are nearby and walkable. read more

This casino was probably my favorite on our most recent trip to Deadwood. It had a couple of things going for it. Number one, as soon as I sat down I was asked if I wanted a drink. Number two, it had one of my favorite games. We had great service in the morning from Susan and great service from Melody in the evening. The servers at the other casinos need to take lessons from Melody and Susan. They know that a happy customer is a returning customer. read more

Burger was equal to dog food. Definitely not 100 pct beef, side order options were out. Server, bless her heart tried hard. Owners need to reconsider suppliers, and Def a diff cook. Alpo Diner is a better description read more

If you like your High School soy burger from the 80's you will love this place. Food was horrible, hamburger was the worst I have had in decades, and the bottom of my wine glass had more seeds in it than a poppy seed muffin! read more

Worst service and food ever!! We were sat in the upstairs. The waiter got us our drinks and took our order. That was the last time he interacted with us. When our food cake I had to get up to get our silverware, ketchup and napkins. We had to ask for our bill. Never again will we go here!!! I would never recommend this place to anyone!! Not worth a star!! read more

Rude staff. Didn't offer any sides to pizza. Pizza was burnt and basic. I was sitting at the bar and they didn't call my number. Man or just got worse. I was with a group. Went to order them a shot and they told me I needed to go to another bar!!!!! I'll never go back and would rate them a zero if I could. Left the pizza with them. read more

Rocksino - Casinos Near Me - Deadwood, South Dakota

Hotel was very classic. Even smelled old. The man at front desk was very nice and helped when we couldn't get into 302 room lol The motor was overheating on jacuzzi tub though it ran for about 15min then kept turning off n on so I got out. read more

We did not stay at Hickok's, but gambled several times, had drinks and ordered the pizza. The pizza is amazing, maybe it was the drinks before the pizza, but it is darn good. read more

Worst place on the block to go for a burger. All casinos are offering food and gambling these days but this place states only burgers and pizza but their pizza man had quit and they had nobody to make pizza. Sooooo...we made the wrong choice. Shoulda kept walking. read more

Wanted to stay here for the history factor. Room and bathroom both ok and up to date, except for the old TV but we didn't watch it anyway. Two things, the street noise is prominent if your room faces main street like ours did. Also, woke up burning up and turning the air down as low as it would go was useless. I laid there for 30+ minutes after turning it down before it ever came on. read more

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A year ago, our debit card was jacked by a bartender. Tonight, the bartender yelled at us for not having a ticket that would have been supplied by her. I'm done. No more Hickok. read more

My only complaint for this place is that the hostess has no clue about how to seat people. maybe she's just helping out. The restaurant has a mining theme. it's quite unique. portion is quite big. had sautee mushroom as appetizer steak and rib both are very good. steak is cooked right to medium rare and the sauce for the rib is great. come with salad and side dishes. price is reasonable, food comes quickly and service is good. read more

On our 6000 mile road trip, this was one of the highlight surprises. The price and the room are a great match. We had a king suite. Clean, non-smoking room with two sleeping areas. The suite had a fantastic WC with a bathtub and skylight. Room was comfortable in both temperature and decor. Loved the location and the experience. Front desk staff were friendly and helpful. Cheers for the non smoking rooms!! read more

I may have been drunk when I ate the pizza, but holy hell it was good. Crust crispy and the cheese was thick and gooey. Service was fast, friendly and efficient. read more

Wow no wonder gambling is not what it used to be in deadwood. Have never been treated so rudely by multiple casino employees as at hickocks on 9/15/18. Tried putting a 20 in machine and didn't work put service light on waited 45 minutes and then went and asked cashier why no service and told that light means nothing and to go ask girls at pizza counter. Finally got one of the girls to put her cell phone down and come help me and then was called a f%#ing bitch for needing her to come to my slot. What a joke. Will never spend another sent at hickocks. All employees there need some customer service training and this really over all reflects poorly on deadwood. One star only because you have to give star to review read more

Stayed for three nights in room 301. I was surprised how large the room was for a historic hotel. Also it was extremely sound proof for being on the street side. The bathroom is large and has a jetted tub. Towels are softer than normal hotel towels. The mattress did not hurt my back like most hotels do. The room darkening blinds were nice and the entire decor was period correct. Hotel staff are very nice. Pizza looked good but we didn't try. My only criticism is wanting better wi-fi which rarely worked on the top floor. Oh and the tv desperately needs upgraded as it appears to be dying. But the extra usb connectors were very helpful on the nightstand. A couple technical comforts would improve the appeal of this historic hotel. read more

Food was good. The green beans side dish was a real surprise the green beans were grilled. The steak was good and prices were reasonable. Only complaints. Were that the salad bar was poor (not restocked) and desserts were not so good. read more

Stumbled upon this place and really liked it. We both had steaks and they were cooked perfect and were seasoned well. Sides were good and bread was tasty. Only disappointment was the salad bar which didn't have much. Service was very good and we liked the atmosphere. Good find! read more

Hotel right on Main St in Deadwood, very nicely appointed room for a very low price (under $90). Above the Hickoks Casino, in a very cool historic building with great views of the downtown Deadwood area. Parking is offered two blocks away in a garage, but is covered by the hotel, a nice bonus. Deadwood is not for everyone -- it wasn't for me, I was expecting lots of old west history and got lots of dumpy casinos with some western motifs on the walls -- but my hotel was very nice. read more

This place is darling! Very friendly staff are here to make you feel welcome and relaxed. I mean it; the bartender actually brought our pizza up to our room instead of calling us to come and get it! The room where we stayed was so cozy, pretty and well appointed, giving the place a charming old time feel. It's a great find! read more

My girlfriend and I meet in Deadwood once a year and have stayed at almost all of the hotels. But from now on we will always stay at the Hickok. Everything was very clean, employees were very nice and helpful, the food was very good, and we appreciated that no one entered our room while we were there. We had a junior suite and the jacuzzi was a real treat. Wish there were more stars to give!!!! read more

The steak was fine, but the portion of the sides were silly. Three forkfuls of corn and a slice of a baked sweet potato?! Normal baked potatoes were served whole to the others in the group. Service was slow at first. Maybe being at 8pm on a Wednesday night had something to do with it. read more

Great room, great location, however a great disappointment when my daughter wasn't allowed to order a pizza to take to her room. If I have to have a pizza delivered from a different restaurant anyways why stay where they have pizza on premises. read more

This was a great family restaurant Pam our waitress was excellent!! Friendly, extremely personable with abundance of knowledge about the history of deadwood The food is very much home style cooking!! read more

I patronized this casino along with my service dog and was given the third degree by an uneducated employee who claims her boss says I'm required to have identification for my service dog. This is against ADA guidelines. I tried to educate her and she hovered awhile making me feel uncomfortable, I left shortly thereafter. Please educate your employees on federal ADA guidelines. read more

Really good pizza located inside a casino. You can eat there, or take it to go, which we did take a pizza back to our hotel room. A medium pizza- 2 topping is $14, a large-2 topping is $16, additional toppings are $1. This pizza is good! We ordered a large pepperoni with mushrooms and pineapple. Lots of cheese and toppings on the pizza. Great pizza in the heart of Deadwood! read more

tried to order a pizza on the evening of Thanksgiving - wouldn't take an order over the phone and employee was very rude. Crazy policy and rudeness - didn't go there and wouldn't recommend it to others in town read more

My husband and I took a road trip for our honeymoon and really wanted to go to Deadwood for a night. The night we got in, Deadwood (and western SD) was hit with a blizzard and we were snowed in for two more days. Many of the casinos, restaurants and shops were closed because either employees couldn't make it in or there was no power. The staff at Hickok's took amazing care of us and everyone else that was stuck in Deadwood. They were all so friendly and helpful, despite how tired they must have been from working long hours to cover shifts. I was truly impressed by their customer service. The room we stayed in the first night was beautiful. It had two big windows that looked out onto Main Street. We moved into another room for the second and third nights, which had a cozy fireplace and was equally as nice. We plan on making it back out to Deadwood again (in the summertime!) and will be sure to book our stay at Hickok's! read more

Beautiful room, friendly kind staff! Soaked in a deep jetted tub, had the junior suite smoke free and had a sitting area and real sized beds! Will stay here again - right on Main Street so could walk the shooed and casinos :) read more

Roxanne is fucking amazing!!!!! She makes awesome drinks & is super friendly & personable. I will come back just to see her!!!!

We stayed at their hotel above the casino. The rooms were large, for being downtown, and they validate your parking. The staff is friendly and the room has bathrobes with a jetted tub. They even let us check in a little early since we made it in town sooner than expected. We will stay here next year. read more