We absolutely LOVED staying here. Had a fantastic meal at the sports bar. I had the steak teriyaki…read morebowl and they had me at the water chestnuts, crispy carrots and broccoli! The waitress apologized for the time it took to bring out our food, she didn't like the way my steak was cooked and had it redone. She didn't like an overcooked steak, and figured I wouldn't either. My friend liked her wedge salad with green apples and pecans, but wished she had asked for lighter dressing. We had great service! The shower in our room was the best so far on our trip! Water pressure for the win!

Met some family here for lunch. I wanted to order a salad and the apple spinach salad looked the…read moremost enticing. It was good, and unique with cooked apples on it. The thing that ruined it for me was that the honey balsamic drenched the whole salad. I mean drenched. I was trying to eat healthy and didn't end up feeling like I did that. I'd reccomend they serve dressing on the side, or half the amount. Service was helpful and prompt for a larger party of 8. The many many TVs around kept my kids zoned out and in their seats. That's both a good and bad thing I guess.

The Tin Lizzie gaming crew are the best in Deadwood! We stayed a week and gambled every day. The…read moredealers and Pit bosses were fun, professional and engaging. Thank you for a great time!

Tight slots and all new games only, I wish they kept a mix of new and some older ones. We found a…read morenice selection next door, but if you like brand new progressive slots, you'll find many good options. The floor is clean and service walks through regularly checking on people.

we had a great time and love the casino and the dealers. This was our 2nd time here this year. We…read morewere there in May and had such a good time that we decided to go back again in SEPT 2026. We decided this was so much more fun than Las Vegas, this is our new go to vacation spot. Very clean and dealers very nice. FREE DRINKS WHILE PLAYING IS NO PROBLEM( they come very often). One of the dealers in the mornings was Jason. Jason sure made it fun. others like Tina, Tanner, Jeff, Eliana were all GREAT. We will go again in the spring when we can count on no snow. Thanks to all who makes every trip so much fun!!!

Tried this place again for gambling. I have been coming to…read moreDeadwood for over 20 years and live here and will tell you I have NEVER won here. It is the worst casino for gambling in Deadwood. The place sucks donkey dick.

This was a terrible experience and we walked. From the hostess with an attitude to the waiter we…read morenever saw. Brisket sandwich came out cold and was full of fat pieces.

The restaurant has a nice, inviting atmosphere, and the food was very good. Unfortunately, the…read moreservice completely ruined our lunch. We chose to sit at the bar and were served by Caitlin. From the moment we sat down, she was cross, abrupt, and acted as though serving us was an inconvenience. She never asked how our meals were, never offered us another beverage, and largely ignored us unless we specifically asked for something. When we did, her attitude made it clear that she considered our requests--and seemingly our presence--to be a bother. Her behavior made both of us feel unwelcome and angry, and we did not enjoy our experience despite having no complaints about the food. I spoke with the manager on duty, who apologized and offered to compensate us in some manner. We declined. We were not looking for anything free and paid for our meal in full. Our complaint was strictly about how we were treated. A frontline employee represents the establishment, and the service we received was unacceptable. Based on this experience, I would recommend choosing another restaurant unless management addresses this problem.

ROOM: It's a Marriott, so it's refurbished in modern Marriott. Clean and comfy…read more Only problems we had were (1) our room overlooked the (indoor) pool, so there was a bit of chlorine aroma when we arrived, (2) the glass panels between the desktop and the bed rattled every time you did something on the desk or walked by the bed, and (3) the really annoying fluorescent light alongside the desktop could be turned off but only at the cost of turning off the desktop lamp. SERVICE: Front desk was friendly and helpful. LOCATION: Not in old Deadwood, but not too far away from the strip. There is a $2 shuttle to take you up into town. FOOD: The complimentary breakfast was pretty standard Marriott, though the paper bowls and coffee cups seemed on the small side. ETC.: Adjacent to Cadillac Jack's for your must-do-right-now gambling needs, as well as some food service. We got a list of discounts for the hotel, Cadillac Jack's (and its restaurants), and some other places in town. We parked on-site, which involves some u-turns and such to get over to where the basement garage is located. NET-NET: I don't see myself revisiting Deadwood again, but if I did, I'd certainly have the SpringHill Suites on the list.

My husband had an emergency medical issue, in the hospital and the General Manager denied a refund…read moreto us. Contacted corporate but this is a franchise. Buyer beware.

Stayed here for 3 nights and have no complaints. Very clean and quiet room. Staff was friendly…read more Breakfast at Dale's was excellent. Parking was easy. Convenient to downtown. I would definitely stay here again.

We initially were happy with the hotel, when we checked in we told the people at the front desk…read morethat my wife had serious asthma and allergies and requested a pet free room . We were informed that they actually did not have any pet-free rooms but were assured that by then putting us on the top floor we would be as far from any rooms that have had pets in them as possible. I was stunned to walk out of my room this morning and see a couple get off the elevator with an enormous dog! This is the off season and there is no way that this hotel is filled to anywhere near capacity , so why they would send someone with a pet up to the top floor is beyond me. I'm very disappointed that the hotel would put my wife's Health in jeopardy

Do not get injured on their property at all. They will not cover anything even if it's their fault…read moreby tripping over a rug. My uncle fell and broke his wrist had to have surgery and now they are refusing to pay any bills this happened last year. And the general manager, Tony I think his name was told me that any person that walked in the casino has to except liability for themselves. what a way to treat your customers, especially when that person is disabled. We just wanted the medical bills paid now you'll be hearing from a lawyer. I got him one.

Surly check-in staff…read more Parking lot two blocks away across a busy thoroughfare. "Breakfast" is cold cereal, bagels, or luke-warm pancakes. Poor Wi-Fi. You will wish you had booked elsewhere.

First of all, the historic ambience of the hotel is immediately felt when you walk into the lobby…read more All of it exudes an "old west" feeling. Vicki and Matt at the front desk were very cordial and welcoming. They explained everything we needed to know for our stay. We were fortunate enough to get a reservation for the Roosevelt Suite and were not disappointed. Nicely decorated with a great view of Main Street. Highly recommend this hotel for a great "western" experience.

If you enjoy being right downtown in historic hotel, this may be for you. Old hotels have quirks…read moredue to aged facilities and architecture. BUT the curtains that are not vintage should work properly. The ones in 246 do not work; the pull string does not work. They do, however, keep the light out! Don't worry about being above the casino, for it isn't busy- or I should say: it was not busy on June 3-6. Enjoy!

I've actually eaten there before food's been great. They have a nice gaming establishment and also…read moreI got to stay upstairs in one of their hotel rooms once if you haven't stayed at the Franklin, you need to stay at the Franklin. It is a very authentic hotel, old statue, but very great.

This hotel is said to be haunted; it's one of the oldest hotels around. I use the term "rustic"…read moreloosely, as it is simply old and in need of many renovations. For example, the bathroom shower wouldn't maintain a consistent temperature. It feels like they use the haunted theme as an excuse to keep the rooms in such a rundown state. On the positive side, the view was nice, and I did get a good night's sleep.

So, pretty good for a Hampton Inn, with a few hiccups…read more We stayed here for 3 nights in a king bedroom suite. We arrived at 3PM, which is check in time, and our room was not ready. Our room was not ready until 5:30. As we had just flown in from Florida, I really wanted to go to the room and change out of our travel clothing, but that was not an option. Our first afternoon in Deadwood was effectively ruined as there was nowhere to leave our bags and change clothing. The hotel was recently remodeled, so our rooms were very nice, and the mattresses were comfortable. The shower was fine although the water temperature fluctuated, and it was impossible to find the exact point that wasn't either too hot or too cold. The whole hotel vibrated constantly, which made a bunch of appliances in the room rattle or even make weirder noises. I had to leave the microwave door open because closed, the rattling was too loud for the kids to sleep. Breakfasts in the breakfast room were typical Hampton and quite good (for being free). Very friendly staff. Waffle machine with two flavor options and all sorts of different toppings, breakfast sausage, fried eggs, oatmeal, biscuits and gravy, toast and cereal. Juice and coffee. On our last day, there was no breakfast offered at Hampton. We were redirected to the restaurant at the Sheraton Four Points. Of course, that place wasn't open yet. And, once we arrived, they were not expecting us, and they wanted a coupon that had not been provided by the Hampton. Thankfully, it was just a short walk back to get things sorted, and thankfully, we weren't in a rush that morning, but still. Parking is across the street. It's through the casino. You need a new scan code each time you drive through, which comes from the front desk. Because of the delay in our check in, our parking was comped, but I believe it's about $15/day. The lot is long and narrow, and if there are big pick up trucks, it feels cramped and precarious.

Clean, efficient, friendly, smooth check in, great breakfast, onsite food including Starbucks. Our…read moreking suite was massive... love this place!! No problems and no issues. Price includes parking which was nice, plenty of luggage carts and reasonable rates. 5/5 across the board!!