I have now had three very successful interactions with this store. The first time I came in, I…read morewanted to see and hold a telescoping Stihl pole hedge trimmer, which I had seen at Ace but couldn't hold it because it was secured by hose clamps. Auburn Saw didn't have the HLA-86 in stock when I asked but immediately offered to get one I could check out early next week. They did, I checked it out, and bought it. They explained a promotion Stihl was running which would give me $650 worth of free batteries if I chose the right purchase choices. Very helpful, knowledgeable, employees which leave me wanting to go back and buy more stuff.

Came in here after calling first to see if they had a bar nut for a stihl 660 they said ya so I…read morecome in buy the nut drive 45 minutes to my job site and they gave me the wrong sized nut. Ridiculous

Tim is reliable and did an incredible job on my riding mower - his communication was spot on - he…read morewas very proactive and I will ONLY be using him from here on out.

I inherited a pressure washer that had not been used in 17 years. I brought it to Tim and he…read morecleaned it up-ran it to ensure it was working properly, gave me instructions on how to use it and charged me a very minimal fee for his time, service and expertis. Tim answers calls promptly and does exactly what he says he will do! Tim will have all of my small engine business from now on! Thank you Tim!!!

Fast response the first time, then I asked about their mobile service and got no response.read more

We had an old Post Hole Digger that we wanted repaired and Kadeem did a excellent job! Parts that…read moreneeded to be replaced, he took care of. When we got it back we had a chance to use it right away & it works, & starts, better than ever! We had a part on it that we wanted to replace probably more cosmetic than functional, Kadeem knew where to get one! Amazing. This is an old machine. Anything that has an engine, I think Kadeem can fix it. This is an excellent place to know about - and refer friends to!

Chris fixed my pressure washer and was very responsive and reasonably priced. I highly recommend…read morehis services!

Wonderful service. Reliable, honest and affordable. Perfect for anyone who doesn't have the time or…read morethe capability to fix gas powered equipment.

I would highly recommend this business to anyone looking for repair on their RV. They were…read moreaccommodating, honest and professional!! Our A/C unit went out in a heat wave on the beginning of our trip and they got us fixed and on our way!!!

Great service. Friendly. Dropped our trailer off while experiencing trouble with brakes.read more

The customer service is beyond fantastic. Cody and Mike helped me out in a situation that required…read moreskill and experience. They met all my needs and I highly recommend this company.

Everything! From start to finish, they were there ti answer questions and show us what this tractor…read morecould do,

Excellent service! The gentleman who runs the place is a great guy. My mower's gas tank was…read morecontaminated with water and needed an overhaul. They fixed that and a few additional items without any extra charges--such excellent service.

Great customer service always find what I need great prices and friendly staff we'll recommend.read more

I needed service on my aging golf cart and searched around for a service shop. I read the good…read morereviews and the bad reviews and ultimately called up VIP and spoke with Farah. Nice on the phone, gave me all the info I needed and I decided to take my cart in. Service took a bit longer than expected because of a back ordered part for my old cart, but she and Mohammed went out of their way to make sure I was taken care of. Initially frustrated at the timeline, I ended up being very pleased with their level of customer service and impressed with their desire to retain me as a customer. Finally got my cart back and it's great. They tuned up systems I hadn't expected them to fix and now it's running good as new. Highly recommended.

I had an outstanding experience at VIP Repairs, recently. Not only did they quickly and accurately…read morediagnose the problem, but they went further to ensure there weren't any other problems with my battery-powered lawn mower. The initial problem was structural but Mohammad conducted a comprehensive analysis to ensure the mower was cutting correctly, the charger was working properly and the battery was holding a charge (it wasn't). I was so impressed, I brought over my son's gas mower and they fixed it on the spot. I was expecting to pay quite a bit for the repair of both mowers. However, the bill I received, for what they did, left me feeling I should be paying more. It was just an incredible value. Due to their customer service, quick responses, expertise in all aspects of mower and other gas/electric devices, my rating of VIP Repairs couldn't be higher. I just wish all small businesses were as user-friendly as Mohammad and Farah.