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Rocket Rooter

5.0 (3 reviews)
Open Open 24 hours

Services - Rocket Rooter

Hot water recirculation pump installation

Hot water recirculation pump repair

Plumbing inspection

4 More Services

Plumbing installation or replacement

Plumbing repair

Water heater installation

Water heater repair

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1 year ago

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2 years ago

Love the enthusiasm. Jimmy was so eager to fix the issue. Makes you feel like you matter!

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4 years ago

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Water Heater Doctor

Water Heater Doctor

(111 reviews)

Beacon Hill

I had a great experience with the Water Heater Doctor. I originally called them thinking I needed a…read morebigger 5500w unit, but my phone consultation with Patrick was incredibly useful. Instead of just selling me the more expensive or larger option, he took the time to explain the pros and cons in detail and suggested installing a mixing valve as a better alternative for my needs. He was very clear and walked me through a few different options, which I really appreciated. On installation day, Brandon arrived right on time and worked quickly to get everything set up. There was a small hiccup because Brandon didn't have the mixing valve with him, but he was very transparent about it. He took the time to explain the pros and cons of the valve again, and I ultimately decided not to install it at that time. What really impressed me was the follow-up. Patrick called me afterward to check on the job and specifically asked about the mixing valve. He even offered to honor the original price if I decided I wanted to install it later. I spoke with three different vendors, and while their price was right in the middle, the Water Heater Doctor won my business because they were by far the most helpful and knowledgeable during the consultation. Highly recommend!

AMAZING. They answered the phone when I called at 8 PM Friday, asked for some detailed photos, and…read moreinstantly gave me a quote for a new 50 gal water heater with mixing valve, far less $$$ than the local large plumbing companies. Showed up at 8 AM Saturday as communicated, and did not charge extra for the quirks in my particular setup, which caused him lots of extra time and parts. Very friendly and went above and beyond with customer service. 6/5, will recommend to anyone.

Compass Plumbing & Drain Services - Compass Plumbing Founder, Nick

Compass Plumbing & Drain Services

(23 reviews)

It is wild to me that getting a new water heater should be so traumatic…read more Luciano, you're wonderful. Your son? Absolutely not. When you two arrived I could see thru the screen door he had his hand up his shirt, scratching his chest, baring his entire front of his body. Weird and unprofessional. You introduced yourself and I invited you in, and he left both doors completely wide open behind him. I asked you to please close the doors behind you as I have cats and they are not allowed outside. After I saw you both leave the doors open again I told you to please give me a moment to put my very skittish cat into the bedroom. Your son didn't listen and turned on the loud pump and scared her to pieces and she tried to run outside. I cornered her by the fridge, grabbed her, walked as fast as I could to go put her away and your son refused to get out of the way as she scratched me to bits. I had to repeat loudly three times for him to move. Luciano, you were very polite and claim he "has allergies and probably didn't know what to do." Here's the thing: MOVE. He was blocking the very tiny hallway to the bedrooms for me to put her away. He literally stood still staring at me with a weird grin on his face. He (the son) continued to argue with me after I got her into the bedroom that I had yelled at him, yes, to MOVE after he stood there staring at me watching my cat yowl and struggle. I have never seen a professional let alone a human being act so completely brainless in my home. He continued to repeat that he needed an outlet, I pointed to one across the room and again he smugly continued to repeat with condescension "I just need an outlet after I had already pointed one out. We are just here trying to service your home." Stop. Talking. You were completely in the wrong and your behavior was gross from minute 0. I would have kicked you out of my home on the spot if I hadn't already been three days without hot water. Never again. Next time inform the resident that he has allergies if it's going to cause him to be completely unprofessional.

terrible front office lost lol my information, took three days to get over to my…read morehouse, they knew my water was off. Never keeper appointment time or updated arrival time. When they finally got here, it took one hour to fix, charge $900.00, $100.00 materials, tax $80.00 . So a profit of $720.00 for one hour. I tried to contact the Boss by phone and text, he never got back to me ! the office said there was a military or senior discount, it never showed up. if the manager had got back to me ,maybe I would not be complaining here. As far as I am concerned they are a bunch of Crooks.

Rocket Rooter - plumbing - Updated May 2026

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