1. Rockaway Laundry

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Far Rockaway, NY

Rockaway Laundry

1.0 (1 review)
Open • 7:30 am - 10:00 pm

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6 years ago

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Atlantic Ave Laundry Service

Atlantic Ave Laundry Service

(19 reviews)

I became overwhelmed with the amount of laundry that piled up - including bath mats, comforters,…read moreblankets, etc. I looked up a few laundromats that had pick up service and I was able to speak to Mike directly. He was so friendly and picked up my 4 large bags of laundry within the hour! I got it back the very next day, all beautifully folded and smelling so clean! I am grateful to Mike and will definitely use his pick up service again. Don't hesitate to call him!

NEW OWNER, WATCH OUT!…read more I called and got Elio. Seemed nice, and the reviews here were good (Now I see most are old), so I had him pick up. He said "the driver, Mike" will call to arrange pick up. He called a few minutes later, I told him to knock/ring and I'll get him the bags. I brought two of the three bags out and popped back inside to grab a third. When I came back, the bags were gone. No knock/ring or "hey, can I take these?" Nothing, just gone. Then 2 minutes later I get a text from some other named laundry company, telling me I have to Venmo or Zelle him $48. WHAT???? He hadn't even had time to weigh the bags. I had spoken on the phone to TWO men. They said nothing of any of this. They were changing the terms of the agreement. I called Elio on the store phone line, or so I thought. He then told me he sold the company to Mike the driver, and deal with him. He said that he is just doing the laundry work for Mike, but it's Mike's company now. Then he told me he isn't in the store, or even in the state. I tell him I don't like deal being changed, and I don't have their payment methods, and to just bring the bags back. He told me I will have to PAY THEIR MINIMUM, $25 to get my clothing back!!!!! When I objected, he started mouthing off to me. I hung up and called the local Police, who sent a car over. They took care of it. The infractions were clear: - They took the bags without notice (not even all the bags I had) - They changed the agreement after the fact. - They tried to create an illegal bailment with my property. You can't make this stuff up!

Laundry Palace - Washer wasn't providing the soap

Laundry Palace

(7 reviews)

Short girl with braces came at me in a aggressive demeanor, I had messed up and had asked for help…read moreregarding the drying machine she told me in Spanish if I'm competent or if I'm stupid not realizing that the machines have a sort of weight thing to it where you had to determine in your head wether or not a thing is heavy or light to be stacked together, I'm a Navy Combat Veteran and can't really tell when things are light heavy or heavy, the incompetence comment kindly ruled this laundry place out of my rotation I will not be coming back here. Also moldy roofing slippery tiles vent ducts filled with dust. positive note if you're looking for a quick wash while your taking a bite next door at the deli or restaurant or even a quick workout session.

If I could give a zero I would. My daughter went to self serve her laundry and she called me upset…read morethat after drying her clothes, there were chocolate spots all over her work clothes. I went to the laundry mat, to see what was going on and pick up my laundry which I dropped off in the morning. I went to the lady that works there and was asked if my daughter read the signs as they are not responsible. First, my daughter doesn't eat chocolate. Secondly, there wasn't a wrapper in the machine and it is not my daughters responsibility to inspect the little holes, the few thousand there are in the machine for chocolate residue. The lady called Ivy, the owner, the one that wears high heeled wedding shoes and dresses to work in a laundry mat. Ivy was not customer service friendly. I am calling every town, state, and federal agency there is to see if this business is on the up and up. I had to beg to use their SHOUT to get the stains out. They finally said my daughter could use their machine, prepay for free. They should've washed her clothes. No wonder why it has 1 star reviews. Last, they use cheap detergent and your clothes smell like mildew, unless you pay extra for fabric softener. Go to Hewlett for drop off service, its worth the few extra miles in gas.

Rockaway Laundry - laundryservices - Updated October 2026

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