I literally made this account for this one review…read more I am extremely disappointed with the service I received from this company. I scheduled a tow 5 hours in advance after my car broke down, and I even arranged an Uber to get to work, trusting they'd keep their word. After two exhausting 12-hour shifts at a hospital, I showed up at the scheduled time only to find that no one was coming. No one even bothered to notify me of the delay, leaving me stranded at my broken-down car with no support and an additional 2-hour wait. This lack of communication and disregard for my time is unprofessional and unacceptable. I wouldn't recommend this company to anyone who values reliability or courtesy. They've completely wasted my time and shown zero respect for my situation. **Edit** I just want to add that according to the company, they have a very bad flow of communication towards their team. Their lack of proper communication and planning leads to unprofessional service. I am pleased that I now must wait an additional 1 1/2 to 2 hours minimum for my service with only $25 off my $106 total fee, not including the $70 of Uber charges. It was that or Uber again home and try another time. I would not recommend this company to anyone nor my friends unless you want unprofessional service and lack of proper communication towards the dispatcher-drived and driver-manager. I should not have to message the driver and not hear anything back 5 mins before my scheduled tow. I still would like to personally apologize to the dispatcher who is very supportive and trying to understand my situation and help but in the end I will be a "Karen" right here and say this is still unprofessional especially with everything's that has come out of this situation. But having been a manager, I would have liked for them to call and apologize to me instead of sending his dispatcher on his poor management.

These folks are the best!!! Very fairly priced and were able to accommodate my son's very…read moreundrivable car. Vicente went above and beyond to help us make it happen! He was the awesome. Thank you.

Staff was professional, friendly, knowledgeable of my cars needs and the service was quick.read more

Didn't post any pics. As the place still looks that way. Came in for an oil change. Very friendly…read moreand helpful. Was in and out in 10 minutes. I have an oil leak that I wanted them to check out as well. Price was high at $96 for full synthetic but no one else's seems to service Fiats in this area. Dont want to waste 2 hours in a dealer. Too get you filter first and bring it along. Very friendly and helpful.

I moved back to Tampa from Pennsylvania and my AC stopped working. They were very professional and…read morepleasant to work with. I got an estimate and when they were done it came in at that figure. My son-in-law recommended them to me. I will be taking my care here from now on for service. I recommend them.

The people here are always professional. I've been dealing with them for maybe 10+ years. I brought…read moremy car in the other day for an oil change and a tire rotation. They handled it quickly and without any problems, they found a couple of other things and I was able to take care of them easily, and I was out in time to do everything for my Christmas shopping and all. I would recommend Tires Plus New Tampa to anybody new in town. They're honest and they handle your car with care. Pricing is always an issue these days, but as they say you get what you pay for.

Absolutely TERRIBLE!!! The guy was very unprofessional and reeked of weed! Wait time was ridiculous…read moreas well! 0/10 I HIGHLY DO NOT RECOMMEND!!!

If I could put no stars I would called my roadside assistant they hired Bayside and 5 o'clock and…read moreThey didn't show up until 1030 wouldn't answer the phone and I got in some money some other way my wallet was stolen Do not hire Bayside lockout not responsible never do business with them

I am so pleased with the service provided to me. The staff was extremely helpful and very candid…read morewith me on the necessary repairs. I felt safe! I did not feel like they were trying to sell me things I didn't need! I was given OPTIONS!! Linda C.

Franchise is still poorly ran. They will ruin your car and blame you for it.. despite you bringing…read morethe car in with no issues. These people are the worst to deal with. Was told to only go there for oil changes, and they can't even do that right. Their engineers are actually terrible. You would maybe have a better time fixing the car yourself than to let one of their "master technicians" touch your car.

To early to tell . They came up with another problem…read more after fixing one. I usually get at least two quotes.

This is a horrible place , don't bring your vehicle here , they are dishonest , they make you pay…read morefor service they lied about doing , they don't rotate tires or anything else they can get away with , these people are thugs and tip you off , stay away .

I had a great experience at Mavis. I got in quickly to replace a tire on my Suburban that had a…read morenail in it, and the service was fast and efficient. A few days later, I noticed an oil leak. I wasn't even sure the two were related, but the staff got me back in right away, identified the issue, and repaired the oil leak at no charge. I really appreciated how prompt and helpful they were. Grateful customer!

My car was in this shop for 5 hours to patch a nail in the middle of the tire. The next day I am…read morelooking at the exact same nail in the exact same spot. 5 hours and 30$ gone but the nail is still there.

I had a reservation through their website for 1pm. I got there and was told I would need to wait…read more1.5-2 hours. I asked the person if I should have done a reservation any other way or come another day. His answer was: "just because you have a reservation it does not mean you will be taken care of at that time". I then asked, again, if I should have done the reservation any other way or come another day and the response was that it would always be the same. I would not recommend to come to this place.

I had my vehicle's battery replaced here in October 2024...a few days after Hurricane Milton. Then…read moreI drove it home where it sat in the garage for about a week while power and internet service was restored to parts of Tampa. Once I started driving again, I noticed a strange sound coming from the front of the vehicle. It sounded almost like a squeaky spring, barely noticeable except at low speeds when going over bumps. I tried to ignore it for about three days until it felt like water torture and I felt like I might go mad. I called a mobile mechanic, who came to my house and spent an hour checking all of the inner workings of the front of my vehicle. He could not locate the cause of the sound, but he noted that the battery brackets had not been tightened, and one small side bracket had not been secured at all because the screw that was used was not long enough or large enough to hold the bracket in place. He tightened the brackets, and handed me the one bracket that couldn't be secured. And as he was preparing to close the hood and provide me directions on what to say when I took it to the dealership, he moved his flashlight across the front while looking down into the vehicle, and said "wait a minute"... After a few more minutes of struggling, he pulled out a ratchet. So not only was my battery not secured when it was installed, someone had dropped a ratchet down into my vehicle and just left it there. Just, Wow. Thank you, Tire Kingdom. You can't have your ratchet back, the mechanic took it as partial payment. I should send you the bill for the balance!