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Kool Towing

5.0 (1 review)
Open Open 24 hours

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Services - Kool Towing

Junk vehicle removal

Winch-out service

Vehicle towing

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Recommended Reviews - Kool Towing

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2 years ago

Great service! replied very quickly and was able to assist me with no problem. I would highly recommend calling him for any towing needs.

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Salar S.

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Best Auto & Truck Salvage

Best Auto & Truck Salvage

3.7
(6 reviews)

My vehicle was involved in an accident today, and dealing with this tow company made an already…read morestressful situation much worse. Law enforcement called them because the vehicle needed to be removed from the roadway. Our home was literally one street over (about 5 minutes away), and we politely asked if the vehicle could be towed there instead. To avoid any confusion, we called the number listed on the card while standing there. The woman who answered told us it was fine. We relayed that to the tow driver, and he start yelling wait until my dispatch call and even the responding officer confirmed there was no issue in our ask. When I recalled the office the lady tried to make it seem like money was an issue. Money was never discussed. Money was never the issue we were fully prepared to pay whatever towing fees were required. The problem was the tow driver. He became rude, dismissive, and argumentative for no reason. He repeatedly interrupted us, said he "didn't have time for this," mentioned needing to get to Lakeland, and ignored what both his office and the officer had already stated. Before we were even given a fair opportunity to decide where we wanted our own vehicle taken, he pulled off and said he was just going to impound the car. We never authorized that decision. This entire situation was caused by the tow driver creating unnecessary conflict and doing what he wanted to do. I called the company afterward and was told the manager would return my call, but I never received one. Accidents are stressful enough. The lack of professionalism, communication, and basic respect was unacceptable. I would not recommend this company based on our experience.

I have a 2001 Ford Expedition I cannot bear to part with and my letter carrier backed into me,…read morecrushing my flawless 24 year old bumper. I have spent hours combing salvage yards and Best Auto is the only one that was truly professional and helpful. All of the yards are an hour plus away and none will take a picture of a part to send you - except Best Auto. Great people and highly recommended.

Reliance Auto Repair

Reliance Auto Repair

3.8
(4 reviews)

Good experience here. Staff explained what needed to be done, fair pricing, and they got my car…read moreback on the road without any surprises.

I originally went for a considerable oil leak. When I got my truck back it was leaking oil from one…read moreof the valve cover gaskets pretty badly. On top of this I noticed two other items were broken. To top this off someone there rummaged around in my center console and decide to help themselves to all of my cigarettes. I was very displeased. This is where the bad part ends and the good part starts. I called back and informed them of what happened. I didn't want to drive my truck there due to concerns of a possible oil fire because of how bad the leak was. They sent a flatbed to my house free of charge and to top it off it was the owner who came by to pick it up. I got my vehicle back the next day plus a full carton of smokes. I was absolutely floored by the fact they went out of their way to make everything right with no money out of my pocket fixing the original repair I paid for. It's nice to know there's a shop local to me that has good honest service for when something is outside of my means or time. I will certainly be coming back. Another shop in the area who I will leave unnamed messed up on doing another job on my vehicle and after having repeated issues with them I decided to hunt for a new shop and found this one. To top that off the other shop refused to work on my vehicle because of various aftermarket upgrades I did to it. It's their loss I guess and this shops gain. This shop is willing to do all the work I plan on having done here in the future and it seems aside from this incident which they made right they are one of the very few good honest shops who isn't going to charge you an arm and a leg like the Ford dealership across the street. 10/10 would recommend.

Kool Towing - towing - Updated June 2026

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