My experience with Rock solid off road was an absolute nightmare, a masterclass in incompetence and dishonesty that left me questioning how this place stays in business. I brought my car in for what should have been a quick restoration job that turned into a years-long saga of frustration. The mechanic himself, Mike Francis, seemed more interested in upselling unnecessary services than actually restoring my car, and trauma-dumping his marital and family issues to delay repairs rather than actually doing the work.
Speaking of, the work they did was shoddy at best. It sat in their lot for months, nay years, while they "waited for parts" that mysteriously never arrived.
The worst part was he asked for the payment in full upfront and I obliged...
In the end, I had no other choice but to have my cannibalized car, whose parts, (unbeknownst to me, were stripped and sold) towed back home.
I'd trust a shady Craigslist ad over these crooks any day. read more