These people are scammers of the worst kind. They will take your money and leave you high and dry!! Be well advised to go elsewhere.

Tom Watkins is the owner. We signed a contract with him on 10/2/20. He has 80k of our money that we have financed. A couple weeks ago we were told by Jeff Dohn (who works for Tom) that Tom is filing bankruptcy. The coward, Tom Watkins, hasn't even told us yet. He is unreachable. We've been told that Tom has filed bankruptcy 5 times previously. We have a hole in our roof over our bedroom where the garage was to be tied into our house. We have framing up but no trusses or roof. Our driveway is all busted up. Our retaining wall hasn't been built, supposed to be 10-11ft tall. We have huge rocks all over our yard from the excavating. They abandoned us. We can't reach Tom Watkins in person or by phone. No building permits are on file at the courthouse under our address. Tom Watkins is a scamming thief. Why isn't he in prison. This is theft! We aren't the only victims either. He got $138k to build a barn and left them too. He got a $40k down payment from someone else about 4 weeks ago. He also abandoned some of our friends in Kingston. They owe a subcontractor over $40k for work they have already done at multiple addresses, including our house. That subcontractor name is GC Construction, Karla Perez is one of the owners. Her number is 865-292-4795. She can contest to several other victims to Rock Solid. Whatever you do, don't hire any business owned by Tom Watkins. He's a crook and should be in prison. read more

Contract with Rock Solid to due full bathroom remodel. Job was disaster from the start. I wish i had followed my gut and sent them away after the first day. Very unprofessional disorganized company. I was told job would be 2 weeks,, i figured 3 to be safe. IT TOOK 7 WEEKS. Without going into all the details as to why,, just do yourself a favor, stay away from this company. read more

Had a new metal roof installed by Rock Solid Roofers in Lenoir City, Tn. Our experience from start to finish was flawless. We got a very good, competitive deal. Job was done in a professional and timely manner. Installers we very knowledgeable and experienced craftsmen. I was very impressed with their attention to detail. Job looked amazing when finished. I would recommend this company to anyone that needs a roof or any other construction service. read more

I hired Rock Solid to renovate our bathroom. The project was not very complicated: removing a shower/tub combo, install new walk-in shower, vanities & floor. It was only supposed to take 1-2 weeks, but it took 14 weeks to be done satisfactorily. The original crew would not show up on time or at all some days and did not protect the rest of my house from dirt and dust from the construction. They also did not take precautions for my severe allergies even after being told about them. Once everything was mostly done, things looked good from afar but look bad once I took a closer look at things. After the first crew was told not to come back, one of the workers threatened to put a lien on my house even though I never said I wasn't going to pay. The second crew that can out was better, but bathroom renovations were clearly not their expertise. The third worker to come out was excellent. He talked to me constantly about what needed to be done and made sure I was happy with the work. The project managers did not keep in touch the way I thought they should have. I only talked to them a handful of times. Toward the end, I talked to the owner with my concerns about everything that had happened and did not feel like he was concerned with my opinion. At the end of the project, a bit of a discount was given but not what I would consider sufficient for everything I went through to get this project done. I wish I could give the final worker 5 stars, but the company as a whole deserves so much less. This company also posted a fake review on their Facebook page with my named signed on it saying I would recommend them. I will never recommend them. read more

We hired this company through Home Advisor and contracted them to build a screened-in porch with a small deck. We were told that the work would be completed within 2 months (8 weeks) of signing the contract. We paid 80% of the total by Week 4 to purchase materials, but no work was started before Week 5. Work would only occur 1 day per week with numerous excuses for why no one showed up on the other days of the week. Some of the materials were substandard (they used beadboard instead of the proper roofing panels agreed upon). We were forced to make many complaints to the company and Home Advisor just to get one more day of work completed. We were given the run-around by the company (there was no single contact person for the job, the only email address or phone number we could find were for the sales department, etc.), and I had to go to the home offices and run the owner to ground. He tried to placate us without making any promises or trying to fix anything; he threatened to stop the job completely if we made a formal complaint to Home Advisor and refused to replace the incorrect materials. After enduring weeks of hassle and problems and pressure for us to pay the rest of the total (even though the job was not completed), they finally finished about 98% of what we contracted them to do. At that point, after more than 4 months, we just paid them to leave so that we could go on with our lives. This company is not open or upfront nor do they care about quality work, and they will take advantage of anyone who has little to no experience with the construction trade. read more