I had a minor problem, a shingle had come loose. Jonathan repaired it and also removed a piece of…read moreroofing debris that was on my skylight. Not only did he remove the debris but he also cleaned both of my skylights!! Great Customer Service. I highly recommend McGuire roofing for anyone needing a new roof or roof repair.

McGuire Roofing walked me through the process and gave different variations of what I could do with…read moremy roof. This helped understand short term and long term coverage. Glad we chose them!

A great company overall. Great communication from start to finish, as well as perfect cleanup. I…read morewould definitely say this was the best company in East Tennessee. The price I paid in comparison to other companies was very competitive, and they even replaced my rotted decking. If you're on the fence on whether or not you should give them a call, I would definitely say DO IT!!!

Very down home feeling. Dakota was very professional and seemed to care about my situation. He was…read morequick to respond and was reasonable on the estimate.

Very high price for a small job and they did not install proper flashing around vents and chimney,…read morestill waiting over a week now for them to schedule a time to redo the flashing correctly. Woman in the office is not customer service oriented at all!

Re: Trinity Services, Roofing & Restoration in Knox. Almost…read moreFIVE months in on what should have been a week's worth of work to replace a wood kitchen ceiling and a porch rail. The leak from a severe storm happened in mid March. Here we are, now about to start August and the job is still incomplete. Whomever organizes the job and crew scheduling is in desperate need of being replaced, we believe that is Dale since he is the one dealt with. Demo began on March 25th. We had very nice pair of sub's show up to remove the ceiling and affected drywall. Once demo was done, "Mike" said that he was picking up the new wood that day and was bringing it to his shop where he could keep it safe from the rainy weather. There is where he would stain it and allow it to dry. He said he'd be back after the wkind. When that never happened and another full WEEK went by with no response or communication by Mike? His boss Dale was contacted. He claimed that Mike just "disappeared" and he was done dealing with subs. He added that he was personally going to pick up the stained wood from Mike's shop and deliver it to our home, himself. Well that never happened either! Again no word and no wood for another few weeks. Had WE not chased them down with numerous texts and phone calls? We still would be waiting. Dale finally responded and with an attitude, claimed they had to buy all the wood because it was never even purchased. He later claimed that Mike allegedly had a stroke and that is why NOBODY from Trinity had been out here for almost a month! They already had 50% of the entire job prepaid so you would think that they'd communicate this and send replacements out right away but nope! They did nothing. Just made excuses at every turn, including finally sending out a new "employee" named, Dennis, who said that they were really shorthanded and still had a lot of new jobs coming in, and were only hiring employees now, no more subs. I commented that Trinity needed to complete the jobs that they already HAD in their pipeline before taking any new work, especially when they were so shorthanded and in our case, had already collected half been paid up front. Dennis agreed and went on to repeatedly assure us that he was told by his boss that he would personally show up every day until the job was 100% done. He said that there would be no more working one or two days then pulling "no call & no shows" for days on end. I told him that this was great news. Well? That "I'll be here every single day!" lasted three days before we found out that he was now being sent to do other jobs and his brother was just hired on to take his place. When Dennis did return he complained about not having enough time each day due to my need to get chemo in Maryville. So I had my medical team rework their schedule and extend each appt for that week to be the last of the day so I could make life easier for Dennis. I also told him that he was welcome to come by at 7am instead of the usual 9:30 and that the added hours should give them full days during my week of chemo. So what did they do? Showed up at 7am, worked a few hours, took their half hour lunch breaks and left before 1:30 each day! So why did I bother to mess with my chemo treatments? It was a waste of time for me. I even allowed them to interrupt my wknds by letting them work on a few Saturdays. On the day when Dennis said he planned to begin painting the next morning? He showed up empty handed. He asked me to write down the color name of the paint because he forgot it and I did. It was over two hours before he finally returned and when the painted areas were dry? We saw that he used a gloss paint and not flat as the entire interior of the house is done in! How does a professional NOT know the difference between gloss and flat surfaces? When shown what a mess it looked like, this "professional" carpenter/painter said that he was never told that it needed to be flat. He was now trying to blame ME. I've seen entire cabins built faster than this company is able to handle and complete a job as simple as a kitchen ceiling and a porch rail. As for these issues? a drop in the bucket as they don't even cover them ALL. As a result? We would give this company negative 5-stars if this site allowed for it.

Trinity completed repairs on our home in a timely manner and for a great price. I recommend them…read more100% and will use again in the future.

Barry was friendly, courteous and very thoughtful while speaking with us regarding new railing for…read moreour deck. He was thorough and clear about the detail. The crew he had install were genuinely kind, professional and quick to deliver a perfect job. People in passing have mentioned the deck just looks amazing. Cannot say enough about this company.

They were excellent and did an amazing job on my roof. They were here early and finished fast. They…read morealso made sure to clean up their mess. 10/10 would recommend over and over.

Good price and good communication through the process. They did everything they said they would…read more No shortcuts. Finished job looks great.

I contacted this company to clean my gutters. They were the first ones to respond. Which is big for…read moreme. If it takes a long time to respond I feel like your to busy for my small jobs. They came out on time when first promised. Not only did they do the job the same day they were the best price that I was quoted. They did a great job! They even caulked where needed and fixed places that were sagging. Great job guys!! I'm having them give me an estimate for a deck on my barn. If you have any gutter or deck projects I highly recommend these guys!!!

My wife and I had to replace our roof recently from the Hail Storm this year and we are very…read moreimpressed with the work the guys over at Knoxville Roofing | The Roofer Direct did. I don't usually write reviews about anything but our experience with Scott Burnam was over and above what you'd expect from a roofer. Scott and his crew were very respectful of our home and yard. They didn't leave a bunch debris on the lawn and pretty much kept the driveway clear. Scott's wife Elizabeth handled the paperwork with our insurance and kept us informed all the time. The best part, and the reason I'm writing this review is Knoxville Roofing | The Roofer Direct did what they said they were going to do and did it when they said they were going to do it. Knoxville Roofing | The Roofer Direct is a locally owned business which was important to us. If you're looking for a great roofer, I definitely recommend them.