1. Bright Build Pros

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Lenoir City, TN

Bright Build Pros

5.0 (1 review)
Open • 7:00 am - 7:00 pm

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Services - Bright Build Pros

Construction design services

Deck construction

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2 years ago

Great work in a very timely manner! We were very happy with our new luxury vinyl flooring.

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First Choice Renovations

First Choice Renovations

(2 reviews)

After doing our research and looking at the reviews and meeting with Jarrod we hired First Choice…read more to replace our deck with Trex decking and replace our siding and soffit. We gave our deposit on Feb.5th. Job completed on June 12th. What a nightmare! The deck had so many issues most of it had to be redone ( after trying to fix it 3 times and bring in a different crew) and to be honest it still is far from perfect but acceptable. In hindsight we should have cancelled the siding job but both Gary and Jarrod assured us they would put their best crew on the job. Nothing but trouble from day 1. Show up late, & leave early or just not show up at all for days on end. On average they worked 3-4 hours a day with multiple breaks, lunch for an hour or longer etc. The work is subpar. Miscuts ,some too short, some too long. Misaligned pieces and on and on.. Greasy, dirty handprints everywhere and it took a month and a half to do the siding and a month on the deck. Tonight when my husband came home from work a piece of trim had already come off the garage and and was laying in the driveway. The job was just completed on Sat. You have been warned!

Had much of the same experience as Fran. Don't recommend them or their work. Terrible experience…read moreand had to have an additional handyman fix all their mistakes. I never saw any of their crew put in 8 hours and they were careless in their safety. It's taken 2 years for my grass around the deck to grow back after much reseeding. Do not use them for decking. If ask to use trex make sure you always us the trex fastening system so you can take advantage of their 25 year warranty. They didn't do that. Now I have no warranty or guarantee on materials because they used a different system. Ruin the trex by drilling holes in every slat every foot...33 slats in all. They couldn't get one corner square or fasten anything plum or straight. They screwed in the top handrail using screws that were too long coming through the underside where I cut my finger gripping it. Had to have the handyman cut off all the points flush with the railing. All in all a bad job. Gary has a terrible temper. Single women look out!

Bright Build Pros - contractors - Updated October 2026

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