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Bright Build Pros

5.0 (1 review)
Closed • 7:00 am - 7:00 pm

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Services - Bright Build Pros

Bathroom remodeling

Building additions

Construction design services

11 More Services

Deck construction

Deck design

Deck repair

Deck replacement

Patio, porch, or terrace construction or installation

Landscaping building construction

New structure construction

Remodeling

New room addition

Bedroom addition

Kitchen addition

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Recommended Reviews - Bright Build Pros

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2 years ago

Great work in a very timely manner! We were very happy with our new luxury vinyl flooring.

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JW Wilburn True Value Hardware

JW Wilburn True Value Hardware

(4 reviews)

$$

This is a phenomenal hardware store. The store doesn't look like much from the outside but in…read morereality it takes up three city blocks. They are likely to have whatever you need and tips on how to use it. We received many offers of assistance and practical advice. Prices were reasonable. This store has been in its location since 1926, they told us. It's clean, well-organized and up-to-date. What a find! A TRUE hardware store.

They have things nobody else has locally. So, I will find it on line. I purchased a $3000 entry…read moredoor for my home. The purchase was made on a contractor's account. The finish on the door was 3/4 good, but 1/4 like it was sanded with a brick. I reported it Immediately to the contractor, who sent photos and reported to Wilburn. A month passed with no response. Finally, I contacted the sale person myself. I was told that I should contact the distributor. The distributor said " they can't lose money on the sale" and offered no assistance. I was then referred to the manufacturer (Hoelscher Weatherstrip), who said it is the distributor's problem. I called the distriburor, Central Woodwork, who said, you have to contact Wilburn Hardware, and offered no help. I contacted the owner of Wilburn, who said, I should not have stained it myself (after their salesman said I should) and sometimes these irregularities happen. Of course they do when you substitute a brick for sand paper or drag it through a parking lot. They did not offer to inspect it in person or offer any remedy to fix it. The owner's only rebuttal was that I still owed for the door I had paid for on delivery. Essentially Wilburn Hardware has NO service after they take your money. I will not do business there again. Next stop, BBB.

Big Bear Construction and Restorations - The kitchen Lance worked with, a 1990s remodel of a tiny, WWII-era kitchen

Big Bear Construction and Restorations

(6 reviews)

Lance and his crew just finished a kitchen addition and remodel project for us, and I cannot say…read moreenough about his integrity, commitment to quality, communication, fair pricing, and flexibility. First of all, Lance stepped in when our original contractor had a medical emergency and could no longer complete the project. Lance was doing the footer work on our project and agreed to pick up where our contractor left off (with the same budget and timeline), and without much time to get to know each other and talk through our plans, I think we all crossed our fingers and hoped it would work out. It did. Beautifully. Lance navigated with ease and grace numerous city permits and inspections and so many supplier issues and architect flubs, including an incorrect measurement that ultimately required us to add a partial bathroom renovation to his contract. He personally checked on every aspect of our project, correcting work when it didn't meet his high standards and making sure his workers and subcontractors met deadlines and his expectations for workmanship. Every time I brought him an idea along the way, Lance was up for it and helped me figure out how we could make it work (much to my husband's chagrin at times!). When we called, Lance always answered, and he stayed in communication with us when we weren't on site, sending texts and pictures of progress daily throughout the almost 5 months of our project. After a few months, I trusted Lance to make decisions in my stead, and that says a lot, considering my Type A personality and specific design sense. He respects old houses and understood my aesthetic vision as well as my desire to preserve original elements of my 1940 cottage wherever possible. The end result speaks for itself. We consider Lance a friend now, but I think my hound dog Sadie misses her friend Lance and his crew most of all. Luckily for her, we have already called him about our next project.

Contacted Big Bear Construction via Yelp Projects December last year. I got a response within a few…read morehours. I spoke with Lance and he scheduled a site visit to inspect my parents house in Knoxville. After site visit, I received a cost estimate for repairing water damage to main bathroom floor and replacing old toilet. We discussed further details and proceeded with ordering the flooring, toilet, and bedit seat. During demolition, his crew noticed subfloor was also damaged (see pics). I was notified right away, they had to purchase subfloor and a change order was submitted. Work was completed within 2 days and my parents were very happy with the finished work. All billing was done electronically, and receipts were autogenerated. We have a few more mini projects in the house and will contact Lance again. 5 starts for Big Bear Construction! I highly recommend for all your restoration needs.

Bright Build Pros - contractors - Updated May 2026

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