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Rock Glass

5.0 (3 reviews)
Closed • 8:00 am - 5:00 pm

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Richardson Glass - The old doors removed, working on putting the new glass into the door frame.

Richardson Glass

(26 reviews)

I cannot recommend this company enough!!!! Richardson Glass was recommended to me by several…read moreneighbors on the Nextdoor app. I had a large sliding glass door that has been driving me crazy for 3 years. You have to be Hulk Hogan to open or close it. I tried WD-40, vacuuming the track, cleaning every aspect of it, and it was still a nightmare to use (and incredibly loud). I scheduled an appointment with Richardson Glass for this morning (11/3) between 10-12. The called before their arrival, and they even came 30 minutes early. That is amazing since nearly every other company I deal with either never shows up or shows up incredibly late. We were already off to a good start. I'd say within 20-30 minutes our sliding glass door was gliding with the push of a finger seamlessly!!!! Years of agony and Richardson Glass fixed the issue in half an hour. They installed new rollers, and they worked perfectly. I was worried I would have to change the entire frame and window (as another company alleged), and for less than $300, Richardson Glass fixed my problem immediately and saved my door. Mike and Franky were the techs that worked on our issue, and they were an absolute pleasure to deal with. I will recommend Richardson Glass to everyone I know in the future. Thank you!!

You can buy glass anywhere, but you won't get the excellent customer service we received with…read moreRichardson Glass just anywhere! Why? - because THEY CARE!! Back story - end of last summer we had a big tree removed and the stump grinder lost a metal part and broke one of our sliding glass doors. After over six months of trying to get quotes and ordering replacement glass through the sunroom company that initially installed the sunroom, to no avail (see Patio Enclosures 1 star review), I moved on to Richardson Glass and SO happy that I did. At the end of March, I called Lisa and she scheduled Ryan to come out to measure the glass. He called when he was on his way and measured the door. I was quoted a fair price for new double pane glass and ordered it. About a month later, I received a call that my glass had arrived and made an appointment for the installation. About a week later, we had the absolute pleasure of meeting Mike and TJ. They made quick work of removing the remaining broken glass and replacing the new glass in its place. They finished up and then I asked about possibly getting a quote to replace the sliding glass door on the other side because it is next to impossible to slide it open. Mike had that door off it's track so he could check it out. He discovered the rollers were shot and kindly looked up in his catalog the proper replacements. The $30 rollers were ordered. About a month later, we received a call from lovely Lisa letting us know that the rollers had arrived. We set up an appointment for the end of the week and the awesome team of Mike and TJ came to install the rollers. Ya'll they are the best!! They expertly installed the new rollers in the glass door in the sunroom in about 100 degree heat. Sweat was pouring off of them, even with a fan on. They sprayed WD-40 on the glass and screen doors, no more squeak and they rolled so smoothly! It was such a delight to work with a company that truly cares. Every representative of the company was exceptional and I am a customer for life.

Sportsman Glass - Commercial mirror installation

Sportsman Glass

(27 reviews)

This review is for their mobile auto glass repair…read more I was referred to Sportsman Glass by my insurance company for my busted car window. I called on a weekday afternoon and they had the window delivered and installed the next morning. Now that is what I call service. Plus they came to my residence and replaced the window in my driveway. My only issue is when I close the door with the replacement window, it rattles and the installer told me it's tiny bits and pieces of glass that couldn't be vacuumed out. He said the pieces will eventually drop out through small holes at the bottom of the door molding. This hasn't happened yet. A little annoying especially on a luxury car.

I ordered custom-sized and -cut glass (they measured and cut it) to complete a bathroom project. It…read morewas set up as pay-on-delivery. When they delivered the glass to my house, it was the completely wrong size. So I complained to the guy who delivered it (one of their employees) and he said "I'll have to call the owner." So he called (right then and there!) and, apparently, the owner (name rhymes with "Larry Sheever") wasn't too thrilled. "Larry" refused to "return" or redo the glass and told the delivery guy to leave the glass here and go. I could see nothing would get accomplished with the delivery driver, so I went down to their store in-person (I didn't bring the glass because it wouldn't fit in a car). "Larry" met me at the entrance and started yelling and making threats: "Who doya think you are! You BETTER be here to pay your bill! You received the glass you ordered!" "It's the wrong size." "You sent us the measurements!" "No, your guys came out and did the measuring." "NO THEY DIDD-INT!" "Yes, they did." [IT'S LIKE TALKING TO A SIX-YEAR-OLD.] After more back-and-forth, I told "Larry" I'd give them a bad review ("Go ahead, like it f---ing matters to us!"). He then threatened to "blacklist" my name with other local glass companies so I wouldn't be able to get my order made elsewhere! In all this dealing with "Larry Sheever," I kept my cool--but barely. I left, paid the bill on my credit card (my wife had to call the card number in to "Larry's" wife because they don't/didn't have ANY other payment options), then waited a few weeks for the credit card statement to generate. I promptly reported the $290 charge as fraud and now I'm leaving this review. Sportsman Glass never responded or followed up with me, but I did get my money back through Visa. If these guys aren't the worst mom-and-pop business in Collin County, I don't know who is.

Rock Glass - windowsinstallation - Updated May 2026

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