Got a rental from them came back to get another one. They told me I couldn't use the same means of…read morepaying that I did last time, same card, nothing changed. Left me stranded at airport. Sad!

Very nice price, very nice man helping me with my reservation. Very economical gas mileage. Thank…read moreyou!!!

Small airport, I'm a Hertz 5 star member, instead of a board or 5 star section, you go to the desk…read moreand pick up your keys, no booth to exit. It was still quick.

Give some people a little, and I do mean little, power and there head swells up like a hot air…read moreballoon. Nicole needs someone to pop that balloon. She was so full of her power she neglected to remember the customer. We had a problem with our Travelocity booking. She kept saying she was sold out and had no cars available. It took us one full hour to solve this and it involved corporate to call the manager and the manager to call Nicole. She did not try to assist us in any way. Just kept saying "no cars available". Funny how that car appeared after the phone calls. Bravo to Travelocity for standing behind their booking and helping us to solve the problem. Never Hertz again.

Worst customer service today. Twice before, I have rented a wheelchair accessible van. Went today…read moreand was told no. Why? Because my brother (in Oregon) reserved with his credit card and then I wanted to charge my debit card. They don't allow this (though I did it a year ago). Also whoever reserves it with their card, has to be physically be there to sign (can't do it over the phone. Brother in Oregon). Will not use them ever again.

From the owner: Looking to get away from the Rochester or Austin area for the weekend but don't want to take the…read moreSUV or company car? Rent a weekend car or treat yourself to a luxury car such as a convertible or fun sports car. Need a larger car for a long road trip? Kuehn Rental has all of the options available that you may need for long trips, long weekends, short-distance moves or for any other occasion.

Worst rental company ever. Paid for a rental in advance and was told that tolls (Florida) would be…read morecovered. Also said I didn't want satellite radio but it was included anyway. Have you ever read their rental agreement??!! Ended up with an extra $200 on fees. Use anyone but these guys!

Terrible. My husband rented a car at RST to take to Joliet, IL because his mother went into…read morehospice. The plan was to return the same car upon his return. However, the car would not start and he had to have it towed. At that point, his sister loaned him a car so he didn't need one the rest of the time he was there. When it was time to leave after his mom passes away, he rented another car to go back to Rochester. They overcharged him $156.00, for what? Because he had to get a different car to come home in since the first one would not start. Useless company! Never using Budget/Avis again!

Great service alittle expensive but worth it good service. Talk to Zach he is friendly and…read morehelpful....................................

I moved to Rochester about 6 years ago and from day one my family and I have done most of our tire…read moreand car repair business and this place. They always treated us nice and their service was spot on. They knew our names and were great people. I am not sure what happened, but after their expansion at the Civic Center Street expansion, things changed. You became a number and most of the previous front desk people were gone. They didn't become rude or unfriendly, they just didn't seem to care as much, at least that was my perception. On one of my appointments one of their employees, told me that that I had a problem with one of my front hydraulics or breaks? I just had my car serviced at the dealership and I told him, that I wanted to bring it back first, before any more work was done. The dealership confirmed that there was nothing wrong and I drove the car as normal without any issues. We all make mistakes, so I wasn't to concerned about it. I needed to have my winter tires put on, which are already on rims. In the past it was done without wait or hesitation. Now I am being told that I had to wait a week. Today my front tire went flat and I stopped by to have it fixed. I was told they can't fix it until next week? I don't know what happened since the expansion, maybe they got to busy and too big.

I moved to the area 17 years ago and didn't have a mechanic. Tried a couple places in town but…read morenever felt quite right. Asked some coworkers and they suggested Broadway Car Care. Been going there ever since! Jerry runs a tight ship! I love these guys!! They always take care of me. Very honest about any repairs. Never any bad vibes. They fix what's broken. No strange charges. No high pressure upselling or scare tactics. They are knowledgeable and if they can save you some money, they often do! But the work is still top notch in my experience. Best shop in town! I love my car and sometimes ask them to replace stuff that might go soon. They always say "we'll take a look!" and most of the time they come back and tell me "we can do it if you want, but the part looks in great shape, it's simply not needed". I trust them, and they don't let me down. Best shop in town. Good people! If you're new to town and need a place to go, I'd highly recommend them. They will likely be your new mechanic for life.

This place provides great service and doesn't do unnecessary add ons however they do often close…read moreearly without warning, so when you are racing to get there before the close at 6 but it's 5:40 that is really frustrating and not worth the stress it causes.