Took my vehicle here as they are a State Farm approved vendor. I left with a estimate of repairs…read more Thirteen days later, when I didn't take it to them for repairs, they lowered the estimate by $1200 with NO explanation to me. They had my phone number. As a result State Farm lowered the claim amount by $1200. Either Collision Center is over charging State Farm, or they are penalizing me for not taking it to their shop. Now, even if I take it to another shop I'll be fighting State Farm for the $1200 from the original estimate. This might also be a good reason not to take your vehicle to a State Farm Approved Vendor.

My car is currently here, and has been here since before thanksgiving due to an attempted theft…read morebreak in (yes it's a Kia). But while I am sad about my car, I know there is a shortage on parts due to this horrifying "trend" - thankfully Jason keeps me up to date on parts that have come in, what we are waiting on and estimate time frame (that's flexible due to shortage). I have never been here before, but they are a partner with State Farm so I was able to have my car towed here when other shops were completely booked months out. I appreciate your communication with myself and taking my car in to fix it up!

Andrew and the team in Savage are top-notch. They don't cut corners and consistently keep me…read moreinformed with clear communication about their recommendations--what needs immediate attention, what should be addressed soon, and what can safely wait. The photos Andrew provided clearly showed the poor workmanship from the previous company, which I really appreciated. As a family man, what stood out most was that he saved us over $1,200 compared to what the dealership had quoted. If you're looking for real value, honest service, and a local business you can trust, this is the place to go.

These guys are great! My daughters car looks amazing and they dealt with insurance for me. They…read moremade a bad experience better. Thanks McHale AutoBody!

They have been very helpful in maintaining an eighteen year old car. They were clear about what was…read morenecessary, and what wasn't needed. I know enough about cars that what they said rang true. No BS, or"hey Lady" kind of attitude. I recommend them to friends.

I have a very old truck with some places don't even like working on. Not only did they fix my…read moretruck but due to its age there were a complication which they fixed as soon as I could get it back to them. I will definitely use them again.

ilove eric, u cant find a kinder, more cinsiderate honest…read moreman anyplace! He has kept my 20 years of used wonder cars starting n running always! no matter the weather, always reasonable prices

I only have positive things to say about the level of mastery and customer service at D & D. Erik…read moreand his team are truly master technicians. They have kept both our cars running smoothly for over a decade and are excellent at advising us on how to do preventative maintenance to extend the life of our cars. I say this as someone who has a lot of past experience rebuilding motors and transmissions in my early 20's--I'm able to really appreciate there level of skill experientially. Thank you D & D team! Billy A.

I would NEVER recommend SUPERIOR COLLISION to anyone. FIRST, they didn't even call or email to give…read moreme an estimate and in the circumstance of a damaged vehicle, time is of essence and very important. So, I waited and my car sat there for two and a half days. When I finally called them, they claimed they had called me, as if cell phones don't show all incoming calls and why wouldn't they leave a message. Especially since the front desk person had left me a message the day my vehicle was dropped off there so my information was in the system. SECOND, the estimate was way over the top and so expensive that I almost choked while talking to him. It was the cost of the lower end of a newer vehicle. I could not believe it and he spoke to me like it was normal and I was stupid. I immediately had my vehicle towed from there to another business who did it for a third of the price and they listened, cared and understood the circumstance and knew my ultimate goal. Basically, an older vehicle and needed to get it repaired, presentable and driving but not only that, wasn't giving me a line of bull by saying 'parts are so expensive'. BOTTOM LINE, Superior Collision was gauging me on parts, labor and everything in between. You name it, they were charging me for it and on top of it, they have a clause in small print that says it doesn't include hidden or underlying issues that they don't see. So there could've been possibly more charges had I agreed to allow them to do the work. Honestly, I think they saw a woman in a dire situation who needed her car fixed and she was willing to pay and needed it done now and thought she'd foolishly pay it. And if this is I'm not sure what they have going on but I will never consider them in the future nor will I ever refer anyone there. I'm all for supporting local businesses but I can't and will not support businesses that take advantage of consumers who are placing their trust in them. They're in the business to help people and much of the time it's due to unfortunate situations and rather than help, they choose to do the opposite. Shame on them!

**Edited to say that after my initial review I was contacted by Tony at Superior Auto. He took the…read moretime to ask questions, look into the business records, speak to employees that handled my vehicle, and request all the information so he could fully understand what went wrong with my visit. He was proactive, helpful, and immediately offered several solutions. He reimbursed my visit, offered to have the car re-examined and was extremely kind and effective in working through this. I appreciated the response and his great demeanor, so I have changed my review rating.** Please go anywhere but superior for your car repairs! Honestly, it was a bad experience and they're even more untrustworthy than dealerships. I brought my car in for an oil change, tire rotation and to look into an acceleration issue I was having. When I got the call with the estimate from Chris, I was told I needed a new timing chain, that it was urgent and that it would be $5000. When I asked questions Chris was shifty and had very little details, and when I pressed for more answers he said if I didn't do it it wouldn't be drivable and that he does these "once a week with my kind of car". I felt very uneasy with him, didn't believe him, picked up my car (after paying $300 for the oil change, rotation and engine diagnostic which told them nothing) and brought it to the Honda dealer. The dealership ran a new diagnostic (for less money than superior charged me) and found the real issue. There's NOTHING wrong with my timing chain. There was a tear in an engine air tube that was causing the weakness, a $300 repair vs the $5000 superior wanted for a new chain. Superior just chose the easiest, most expensive thing to tell me without actually examining my car to see what was wrong. I sent an email to admin@superior and never received a response. They sent a text asking if I liked my service and when I said no and that I had complaints, there was no response. Really terrible service - and they didn't even fill up my tires with the correct amount of air. Who knows if they even rotated them?? I'll never go back. Don't trust them, and don't give them your money.

I have had many cars at Starrs over the years, both at their former location as well as at their…read morenew one. The first time I was there I caught them at closing time. I had a flat tire that the bead was broke on so I couldn't fill it. They did it for free since it was after hours :) They have always worked with me on pricing and they never sell you parts you don't need. They even give me a ride back and forth which is very personal service most places won't offer.

Ordinarily this is probably a decent shop to go to. I never thought this would be a bad thing but…read morethey are a little too loyal to their old customers. I was looking at a car from a guy who lived down the street, took it here to have them do an all over check on it, and they said minor things like it needs a new radiator cap. I was being young and stupid. I bought the car and all of these men lied (including the owner of the car who claimed to be a mechanic) and fooled a 20 yr old girl. This car broke down with serious issues not even 3 months later. I was told by a family friend and mechanic that this car was "rigged" to work temporarily. The mechanics at Starr should have noticed this since it pertained to the radiator hence it needing a new cap. It's a Cadillac with head gasket issues. When I found out I'd have to pay 2000 to fix it I almost flipped out. I tried any cheap fix, bottle of concoction from autozone (this must be what the guy did because it lasted for around the same time before it would overheat again) which I found out that certain ones you put in you will need to replace the radiator cap, funny how I was told I would need to do that.... Long story short, 1 yr and 3 months later I have the car fixed, I'm out 5500 for a car worth 3000 all because these men lied to me. 1. Don't EVER buy a car from the "mechanic" that lives down the street from this shop. 2. If you do buy a car from him, don't bring it to this shop to have them look at it. Lesson learned the hard way.

Greg and his team did an outstanding job addressing some minor damage and fixing the paint. The…read morefinished job looks outstanding! In addition, they addressed some other minor scratches all around the car - the car looks better than new - all for a fair price and completed in a short period of time. I highly recommend Greg, Dennis and the team! They provided excellent service with high quality - they are true craftsman.

Greg is great. Goes beyond just doing his job to make sure you're happy! Great prices and…read morefantastic work. Picked up my Subaru today and they did an amazing job. Thanks Greg! Tim Schryver, Bloomington, Mn

I took my car here to fix the A/C a little under a year ago and they had put a whole new compressor…read morein and it costed me around $700 to do so. They did it quick and it worked for a little while but, ended up busting on me and is now leaking everywhere. I tried calling them about this and while i didn't have my invoice from this, i figured they should have some kind of record of the transaction. Turns out they do but he sends them off to his accountant and couldn't be bothered trying to find it. Then told me it had been over a year when he didn't even know that because he didn't have the date of the appointment. Kinda upsetting seeing as that's a lot of money to spend to not even have it hold up for an entire year

I went to this place to fix my car because my car died and my front axle broke. He got my car to…read morework again but didn't fix the problem. the problem was a water pump, water hose, and fan. He was asking me for 1,300 for all of that. My axle was about to brake off my front of my car and he said to fix it he was going to charging me 700 for that. My axle was working pretty fine until 2 weeks later and it started to sound like a clunking sound when I run over bumps. It sounds broken to me. he is a nice person but he is charging way to much for it to brake again. So I ended up going some else and they charged me only 1,000 to fully fix my car. So if you wanna get scammed go here. if not go to the one down the street Dave's auto shop!!!