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Robinson Heating & Cooling

5.0 (2 reviews)
Closed 7:00 am - 4:00 pm

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Monster Tree Service of Northeast Wisconsin

Monster Tree Service of Northeast Wisconsin

2.4
(11 reviews)

Two large silver maples in the backyard were removed, and the wood from them. However, as a result…read moreof that job, multiple deep and large ruts/holes were left behind in the backyard, making it difficult and a safety hazard every time I mow or walk around back there. I specifically hired this company due to the reviews posted online, saying how their cleanup was immaculate and aside from the missing trees, the homeowners would never have known they were there. Unfortunately, I can't say the same. I also chose this company because the website said they treat every property as though it were their own. I doubt they would find the state of my backyard acceptable if it was their own property. I've gotten two estimates to fix the back yard and I've attached them to this email. One is from Reinhard's 4 Seasons, who after looking at the backyard, state that the holes/ruts are too large/deep to fix and the whole back yard needs to be replaced. That estimate is $4,521.73. The other estimate is from Reed Property Maintenance, who state that they are able to fix the holes/ruts without having to replace the entire back yard but it's still going to cost a large amount of money. That estimate is $1250.00 and they said the ruts/holes were due to the crane, skid steer and dropping large logs from a great height instead of lowering them to the ground via ropes. On the day of the tree removal, I heard several loud booms coming from the backyard and the house shook. I understand that the two large silver maples in the backyard were difficult to remove due to their size and location, but at no time during the estimate was I informed that I would need to budget an additional $1,200.00 - $4,500.00 to repair my lawn once the job was done. If I had known that, I never would have hired this company in the first place. I emailed a copy of the estimates to Mike, the owner, but never heard back. I have more trees that need to come down next year but obviously, I will choose a different company. What a shame.

Unreliable! I was scheduled for a crabapple tree spray estimate at 9:30am, 24APR25 on Green Bay's…read morewest side and no technician appeared. I phoned Monster at 10:16am, 24APR25 to verify the appointment time and date. Monster assured me an appointment was scheduled as expected. However, Monster could not explain for the lack of a technician appearance but I was promised a call me back with an update. I never received a technician visit, an estimate nor a call back.

Robinson Heating & Cooling - hvac - Updated July 2026

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