Watters Plumbing did a great job... I own an apartment building that was very outdated in…read moreplumbing... I called a lot of places to come check the place out... It was a very big project... People came and looked at the project couldn't quote it... too many variables... I can't afford a variable... I need to know a price... Todd Johnson came on the property... looked at it... gave me a price a few days later... I chased after other companies to give me a quote... someone else quoted me way more than Watters... so I went with Watters.... They came in and went to town... I was having bad dreams about this project... My tenants had the water on the whole time that Watters wasn't working on the building... in an apartment building they found all the chases that were in the building... they only had to put one hole in the wall... in a building like that... I was SUPER IMPRESSED... before Watters came in... the place looked like Super Mario Brothers... Pipes going everywhere... they cleaned it up... put some new hot water heaters in... they popped out one brick in the whole building... EXCELLENT WORK... super satisfied

We are currently working with them through our contractor and it has been miserable. First it took…read moretheir residential specialist 6 weeks to get our first quote together!!! Then when we got it and made adjustments, there were multiple mistakes. I was quite upset when WE had to call the city inspector to see how to make a bidet pass code, not them. Worst of all they do not have a catalog to choose fixtures from, they do not give you prices of items you choose and the lady told me up front that we need to find our own vanities because their installers don't like moving "furniture "!!! He had to buy over half of our fixtures on our own because they could buy them or were going to charge us MORE than the retail price!!! Avoid this company at all cost!!!

If I could give more than five stars I would. Mike and his team responded within 24 hours. They…read morewere fast, efficient and thoughtful. Mike showed me all of the things they repaired and it was a very detailed invoice. I thought it was very reasonable. Also, there was not one drop of mess left behind. It was one of the best service experiences. I've had in a really long time. I can't recommend them enough.

Steve, thanks for the speedy top notch service. You left the place as clean as it was before you…read morearrived for service. Great prices and great speedy service also. I will make sure to recommend Appleton Drain and Sewer to anyone in need. Dave S.

Northside True Value lost me as a customer before I even purchased anything. The experience of…read moretrying to buy something from them online was bizarre and it's a good example of how communication skills and good customer service skills are so important in business. They had an item (chainsaw) listed on eBay that I was interested in but I had a couple questions that I needed answers to before I bought it. So I sent a message to them through eBay. I received a response that was so illiterate that I simply couldn't understand it. I only had three questions. 1) Did they happen to have the same chainsaw but with a longer bar than the one listed on eBay (they are an authorized dealer for the brand)? The chainsaws are exactly the same but it can be ordered with several bar lengths and I wanted a longer bar. 2) If they had it with the longer bar and I ordered it directly from them would it still include free shipping as the one on eBay? 3) Since I was ordering from another state, would I be paying sales tax? The response I received didn't answer any of the questions. It just said they had the chainsaw with the shorter bar. So I wrote again to the email address listed on their website and I received a reply from Jay Vanevenhoven who I believe is either the owner or the manager of the store since his picture is on their website's home page. He informed me that they didn't have the chainsaw with the longer bar. Despite that, I was about to order it with the shorter bar when I decided to read the entire eBay listing. The problem was that three detailed item description sections in the eBay listing said it was a much smaller model chainsaw of much lower value. I figured whoever made the eBay ad simply goofed but I had to ask. So I emailed Jay again to make sure that I would be ordering the correct chainsaw. What I received was a short, blunt response in all caps. Here's a cut & paste of his response: "IT IS WHAT THE TITLE SAYS IT IS" But most of the detailed description said it was a different, much smaller chainsaw so my question was an obvious one. Now, maybe Jay simply isn't aware that typing in all caps is the internet equivalent of shouting and considered poor etiquette but I suspect that he was just irritated that I asked a perfectly legitimate question. I responded by saying that if he was buying something but the details of the item described a completely different item, I would guess that he would ask for a confirmation that he was buying what he thought he was buying. But apparently that made Jay angry. Now I had to decide if I would buy an expensive product from a company whose boss gets mad when you ask a him a very simple question. On top of that, one of his employees is apparently illiterate and should either learn English or NOT respond to customers in writing and another employee can't answer three simple questions all of which could have been answered in a single sentence. I don't think so. This experience was NOT a good example of customer service to put it mildly.

Brought my snowblower into their power center for a tuneup. When I used it next season the gas…read moreline popped off the gas tank. I tried to clamp the gas line on there myself and couldn't. Eventually I brought it back in there to get the problem fixed that they created and they charged me $48! I brought in a perfectly functioning snowblower and it was returned to me in worse condition. No apologies. No efforts to bring down the price or give store credit.

Professionalism in their response was a 0 out of 10. No costumer service decorum just a flat out…read moreno. They are located only 1 hour from us and do not want our business.

We had 2 minor needs. Both times we were scheduled quickly…read moreand conveniently. Technicians were prompt, polite, skilled and courteous. We have had Turek's in our home for major and minor jobs. Always pleased.

Mike did a great job installing a new hot water heater in my basement. He is very professional and…read morehad the new water heater installed in 2 hours. He removed the old water heater and took it to scrap. I would recommend him for a water heater replacement.

Mike did a great job of installing a new water heater. He is very understanding and compassionate…read more He is also very reasonable with his prices. Mike is a very nice man and a professional at what he does. I will use him again for anything that needs a plumber. Cher Limle Menasha

I'd rate higher if it allowed…read more Larry was super helpful when I called and he trouble shooted my problem with a burst irrigation issue. Set up appointment and had work done by very nice and helpful Pat Hackett. I will use them any time I need plumbing service and recommend them to anyone needing help. They earned my business in a big way Thank you Larry and Pat!!

Larry came out and took care of the leaking pipe, promptly and efficiently. Such a personable,…read morecaring man! Will definitely choose Hansen Plumbing for any future needs we have! Thanks Larry, and Drake. All works perfectly now! Oh! And thanks to Darlene too. Great family, offering top notch service! Highly recommend them!

Great service, quality and value. Shane worked with us the step of the way and did an amazing job.read more

From the owner: Same day water heater installation and repair Call…read more920-215-1250

I got excellent service and quick communication , Would definitely recommend giving them a tryread more

Needed someone to look at sump pump and toilet…read more The owner Jeff was extremely pleasant and helpful when I scheduled the appointment. Sent a technician (Dave) our for the job. What a pleasant young man. Very thorough and polite. Excellent job. They will be my go to plumbing company.