1. Robin Rawlinson, DMD

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Riverside, RI

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Robin Rawlinson, DMD

4.3 (7 reviews)
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Services - Robin Rawlinson, DMD

Cavity treatment

Dental exams

Tooth filling replacement or repair

ROBIN RAWLINSON, DMD · YELP ASSISTANT

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East Side Endodontics - A quick selfie "after" being seen. And I am smiling. Well, trying to since I was still a bit numb. lol

East Side Endodontics

4.5(43 reviews)
2.3 mi

I had anxiety about this appointment for weeks, but it turned out to be the most wonderful root…read morecanal experience I've ever had (I actually had two at once). Everything was explained before and during, which made the process so much easier. Dr. Kraut also uses the gate control theory (applying vibration to the cheek) while doing the numbing injections, which made them completely unable to be felt. The numbing injections are usually the most painful part of any dental procedure for me, so I was shocked to feel absolutely nothing. I wish more dental offices would understand and apply gate control theory methods when administering injections, because it makes them painless. I felt no pain during or even after the root canals were finished. Nobody likes a root canal, but Dr. Kraut makes the experience extremely pleasant. The office is also very clean and contemporary and the front desk people are very nice. Can't recommend this place enough!

Absolutely unacceptable experience. My girlfriend went in for a root canal expecting to use her…read moredental insurance, only to be told that her insurance wasn't showing up in their system and that she would need to pay $1,750 out of pocket. What followed was even more frustrating. She attempted to pay by check, but the office claimed the payment was being declined. She contacted her bank directly, and they confirmed there was absolutely nothing wrong with the check. Despite that, the office continued to insist on payment by credit card, which would come with an additional 3% surcharge. Let's be clear: insurance verification and payment processing are administrative responsibilities of the practice. Patients shouldn't be made to feel like they're doing something wrong because your office can't properly verify their coverage or process a perfectly legitimate payment. The entire experience was unnecessarily stressful, unprofessional, embarrassing, and completely lacking in basic customer service. Rather than working with a patient to resolve an administrative issue, the office made an already stressful dental appointment significantly worse. I understand that dental offices need to collect payment for services rendered, but there is a professional way to handle billing and insurance complications. This was not it. I would strongly encourage anyone considering this practice to ask very specific questions about insurance verification, upfront payment requirements, and billing policies before scheduling an appointment. Based on this experience, I would not recommend them.

Photos
East Side Endodontics - The entry way in building before their office on the left.

The entry way in building before their office on the left.

East Side Endodontics - In the waiting area.

In the waiting area.

East Side Endodontics

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Gentle Dental

Gentle Dental

3.8(21 reviews)
2.0 mi

Goodness, moving sucks. But, finding a dentist afterwards, to me, is worse…read more I'm so glad I found them when I did though. What I thought was sensitivity from grinding my teeth, turned out to be me grinding my teeth down to nothing and needing a root canal (which I didn't know during the basic 'new patient' exam). Actually, no one knew, since I didn't have any pain. It was about a week after, I woke up a Friday night with severe pain radiating through my mouth. Me being me, I didn't check to see if they were open weekends, (which Saturdays, they are). So, I suffered through until Monday morning and called the minute they opened. Woman I spoke to could tell I was in pain and asked if I could show in 1hr. I arrived, Dr. Kim poked around and determined I needed a root canal on one tooth. Unfortunately, here is why I took off one star. They have an endodontist at the location but, not all the time. So, the next available appt to get an assessment, (just assessment, not work done) was two weeks from then. So, I had to find another place to get my root canal done asap. But, the fact they fit me in so insanely fast was just pure awesomeness. Plus, I got the root canal done at another establishment but, the permanent filling and crown was done by Dr. Kim and Aisha. Both so patient, sweet, funny and gentle. Always telling me what they're doing and checking to see if I'm okay. Clean, welcoming establishment and great staff all around. They're all so nice to each other! So, unless you're looking for a last minute root canal, I highly recommend Gentle Dental Seekonk.

It's been almost a month since I was promised twice that a refund credit would be mailed to me…read more I've left 2 messages for Robin at this sad businesses corporate office with no return call at all. They claim to care but all they care about is extracting your money. Stay away from all gentle dental locations. Owners couldn't care less about their patients

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Gentle Dental
Gentle Dental
Gentle Dental

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Robin Rawlinson, DMD - generaldentistry - Updated November 2026

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