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    Robin Esthetique

    5.0 (1 review)
    ModerateSkin Care, Day Spas

    By appointment only

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    9 years ago

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    The Spa at Fairmont Grand Del Mar - Relaxation Lounge

    The Spa at Fairmont Grand Del Mar

    4.4(172 reviews)
    4.5 miTorrey Hills
    $$$$

    I have visited the Fairmont Grand Del Mar spa 6-7 times and have generally had positive…read moreexperiences, but my most recent visit was so disappointing that I feel it is necessary to share my experience. While I appreciate the management's attempt to rectify some issues, the current quality simply does not match the premium price point. My friend and I booked our treatments at specific times online to maximize our time together, only to be told days later that the times were unavailable. In trying to resolve this, I discovered the spa had also changed my friend's appointments without notifying her. It took a 45-minute phone call and multiple follow-ups before a director finally stepped in to provide a day pass and an acoustic vibration meditation session to make amends. While I was grateful for the gesture, the meditation beds were unfortunately quite uncomfortable and didn't live up to the "state-of-the-art" description. For a spa that charges $200+ just for facility access, the upkeep was surprisingly poor. There were used towels strewn about the common areas, overflowing trash in the bathrooms, and when trying to locate an unused locker, myself and the staff member assisting me had to open several before finding a robe. The steam room was barely functioning with minimal to no steam produced. A large group of women in the solarium was incredibly loud (screaming and laughing) for a long period. While I'm glad they were enjoying themselves, multiple staff members walked by and never once stepped in to maintain the quiet, relaxing environment guests expect. While not part of the spa itself, the poolside service was notably slow; my friend waited an hour for her food and had to rush through it before her treatment. We were served without utensils and had to wait several more minutes for a server to return. I have long considered this one of the top two spas in San Diego, but after this experience, the value is no longer there. Management's effort to make it right was appreciated, but a luxury spa shouldn't require that much effort from the guest just to have a basic, clean, and coordinated experience. I'll be enjoying the other local luxury spa options moving forward.

    STEPH JUDGEMENT: You get what you pay for…read more I don't get a lot of massages, and even when I do, it's not at places like this, as in, VERY fancy and very expensive. But when a special occasion arose with a group of girlfriends, I resigned myself and just handed over my credit card. Kyoko, the main spa attendant, greeted us warmly and showed us around. She was a friendly and helpful presence throughout our visit. I got the 60 minute relaxation massage, and it was worth every penny. My masseuse, Jasmine, was excellent, from the moment she greeted me to when the message was over and she bid me farewell with a tiny cup of their fresh-squeezed orange elixir and a warm towel. Speaking of towels, so many towels everywhere--all cloth. Nary a paper towel to be seen, even in the bathrooms. Their robes were fluffy and luxurious, and the slide sandals were nice quality, no cheap flip flops here. On our visit there weren't that many other guests (we did get there later in the day), so it felt very tranquil and private. We availed ourselves to the steam room, sauna, and whirlpool before and after our treatments, and hung out in the well-appointed ladies lounge with some of the available snacks: almonds, dried apricots, and housemate oat bars that were really yummy. It was a rare treat for me and I enjoyed every minute! Don't forget to get your valet parking validated before you go.

    Photos
    The Spa at Fairmont Grand Del Mar - Pool at center of resort (they have a jacuzzi too)

    Pool at center of resort (they have a jacuzzi too)

    The Spa at Fairmont Grand Del Mar - Indoor jacuzzi, steam room and sauna (within each of Men's and Women's spa locker rooms)

    Indoor jacuzzi, steam room and sauna (within each of Men's and Women's spa locker rooms)

    The Spa at Fairmont Grand Del Mar

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    SkinSpirit - Del Mar

    SkinSpirit - Del Mar

    4.8(59 reviews)
    0.6 mi
    Established in 2003
    Free consultations

    Had such an amazing experience at SkinSpirit! After a frustrating scheduling issue at another med…read morespa, I called SkinSpirit hoping they could help. Not only did they get me in last minute the day before Thanksgiving, but every single person I interacted with was warm, welcoming, and genuinely kind. The front desk was so sweet and reassuring, and the provider took her time, explained everything clearly, and made me feel completely cared for. The space is beautiful, clean, and calming -- exactly what you want in a med spa. I walked out feeling 100x better than I walked in. So grateful I found my new go-to med spa in San Diego!

    I purchased a service for my wife and was initially given a price range, with the explanation that…read morecertain requested add-ons could increase the cost, which is completely understandable. We were also told what the service would most likely cost based on what was expected. However, when the appointment was finished, we were charged for the most expensive treatment option. When I questioned it, I was told that was how the appointment had been booked. They asked my wife if the representative had discussed or offered specific add-ons, and she said no, yet she was still charged for them. What was most disappointing was the lack of communication and accountability. There was no clear explanation, no acknowledgment of the misunderstanding, and no effort to resolve the concern, just a "that's what the charge is" response. The overall experience left us feeling misled, and I don't think the situation was handled appropriately.

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    SkinSpirit - Del Mar
    SkinSpirit - Del Mar
    SkinSpirit - Del Mar

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    Robin Esthetique - skincare - Updated May 2026

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