One of the hinges of the garage door broke yesterday so I called Garage Door Doctor to see if they…read morecould come fix it. The gentleman on the phone was very nice and gave me the quote. I asked him if it would take a long time to fix and he said that it wouldn't take more than 5 minutes. I asked him if this would be something I could do myself and without hesitation he said yes and even told me what part I should get. That was the third time I called them in the past 15 years and they have always provided us with great and honest customer service. They did not come out this time and instead helped me fix this in 5 minutes. They could have charged me to fix the door but instead saved me a lot of money. I wish more businesses were like Garage Door Doctor. I am not surprised they have over 700 reviews. They probably don't need another 5 stars review but I really wanted to share the great experience I had with them.

I had a bad experience with a different garage repair company and called Garage Door Doctor instead…read moreafterward. They diagnosed my issue from a video over email, told me it would cost a fraction what the other company told me (I mean literally 200 dollars versus nearly 2000), and gave me other options for a more permanent fix. Great experience and I'd absolutely use them again.

I recently had an issue with my garage door and contacted several companies to compare pricing…read moreservice and diagnoses. Three companies, including American Star, responded and arrived on the same day. While the other companies provided similar assessments, American Star gave a completely different diagnosis. Aladdin was honest, transparent and fairly priced. He clearly explained the issue and recommended only the repairs that were actually needed. Aladdin and his assistant were professional, friendly and efficient. They completed the repair seamlessly and the entire experience was stress free from start to finish. I appreciated their integrity, quality workmanship and excellent customer service. I highly recommend American Star to anyone looking for reliable and trustworthy garage door service.

Was in a pinch on a Wednesday evening. The garage door came off the rails and they sent someone…read moreover in about 30 minutes. They got it back on track and adjusted the tracks to prevent it from happening again. Work was done quickly and at a reasonable price. I would recommend them!

I highly recommend them and Anthony. If you need to work with reliable and honest professionals…read morecontact them.

I was far from impressed. Thought I was calling a local company but got farmed out to a guy from…read morethe Valley who I feel did very poor work.

Mike , simply put, is awesome. We have a 600 lb garage door that was paired to a 1/2 hp side motor…read more The garage opening and closing was struggling, with the top rollers breaking several times. After some research, I decided to upgrade to a full 1 1/4 hp equivalent liftmaster heavy duty 98032. The installation went great. In addition, I had Mike slightly adjust one side of the rails for smoother operation and he fully lubricated all the rollers and rails. Mike provides a full warranty in case any thing goes awry. I highly recommend this fully independent shop for all your garage needs.

Had a great experience with Mike, he did a wonderful job replacing my garage door, prices are fair,…read morehighly recommend this business.

As of February 13, 2025 I received my refund after contacting the fraud department at my bank which…read morewas very time consuming. I was also contacted by the manager of Gardena Garage Door shortly after contacting my bank and was offered an extra $70 to update the previous 1 star review. Thankfully the situation was resolved.

I love when a business has the same sense of urgency that I do. The spring on my mom's garage door…read morebroke. My niece called and talked to Sam. He came and fixed the problem with in 24 hours and did it for a reasonable price. Highly recommended.

As near perfect as you will find. NOT KIDDING. Tony is a…read morekind, honest, hard-working, SMART repairman and will not rip you off. We lost the remote to our garage (long story) and we had to get into the garage right away (long story). I called at least 5 other places. ALL of them wanted to come out and "give you an estimate". ALL of them were not available for days and days. We needed to get in the garage that night. I finally found TONY'S GARAGE DOORS, and - FIRST POSITIVE CLUE- he PICKED UP THE PHONE PERSONALLY (ALL of the others had answering machines or did not answer at all). SECOND POSITIVE CLUE: He agreed to come and work on our garage at 7pm!!! that night because I didn't get off work until then (everyone else was working only 9-5, period- didn't matter the urgency of our situation). THIRD POSITIVE CLUE: He TOLD ME WHAT IT WOULD PROBABLY COST BEFORE HE CAME OVER. HE GAVE ME A PRICE ON THE PHONE. No one else would do that. One guy even told me, "Well...if it's locked from the outside, sometimes we have to knock the WHOLE GARAGE DOOR DOWN and re-build it if we can't get in." (He thought he was talking to a moron). Tony had to replace the outside "vault lock" that is on the outside top of the garage door. It only took him about 15 minutes!! He then had to wipe clean the memory of the first remote and re-program two additional remotes with two additional code settings (long story). FOURTH POSITIVE CLUE - He charged me EXACTLY WHAT HE HAD QUOTED ON THE PHONE -- NOT A PENNY MORE!! It's difficult to find someone like this. He's a local South Bay guy. He drives a nice, clean, professional repair truck with lots of good tools. He will give you an honest and professional job. He knows what he is doing. I can't recommend him highly enough. THANK YOU AGAIN, TONY!! YOU ARE THE BEST OF THE BEST!!!

Called at 1:00pm Monday (1/20), a holiday, and Eric was out at my house at 4:00 the same day. Job…read morewas finished by 6:45. Broken spring (original), and all hardware replaced. Eric came back on Thursday to make a small adjustment. Company was communicative, great with follow-up, and efficient. Very happy and would recommend.

Great service, very fast response time. We got some minor work done on our garage and Benjamin got…read moreit done perfect and quickly. Very easy communication with Zach and Ben

Genesis was great. My garage door broke over the weekend. It was the spring. I was chatting…read moreback-and-forth on Yelp a good chunk of Sunday. I schedule an appointment for the next day Monday between 1030 and 1130 and Benjamin came around 10:30 1045. He was very prompt knew his stuff and fixed my garage in about 30 to 45 minutes. Great price great service I would highly recommend them.

Quick service. Did a good job repairing broken latch on driveway gate. Tech was professional and…read morefriendly.

Very impressed with this company! Professional, knowledgeable, easy to communicate with. The owner…read moreis very helpful and on top of things and my technician Sam was very efficient and a great problem solver. fair pricing - highly recommend!

Jesse and Chris from Sam's Garage Doors came by yesterday to repair my older and failing garage…read moredoor. After a few observations of watching the door go up and down they quickly figured out what the issue was and went to work to fix it and took around 30 minutes. From the appointment setting and getting a 20 minutes text prior to their arrival (which I had requested) everything went smoothly and as planned. Sam's Garage Doors along with their technicians Jesse and Chris, thank you for your quick resolve and efficiency in repairing my door! Bryan O

Wow I hate when this happens... when you had an amazing experience with a company year and years…read moreago so you return and it's just night and day from the previous experience. Bummer. Our garage door was broken so we called them out. We told them we could only be home until 4pm and they gave us the window of 2-4pm. We made sure we were home during that time. Unfortunately, it was for no reason because nobody showed up or called. We called them and they said they would come tight then and only take a minute to give an estimate for the work. Well no estimate was provided and they just started the work without any communication. When I heard drilling I asked if they were going to provide an estimate or what? And the workers said, ya, it's almost done, it's $450. No approval, no paperwork, nothing. I was late to my appointment and they said we could leave them locked in the garage, but as we were going to leave they kept having to go through the house to get things from their truck. I didn't want to leave them locked in the hot garage but we really had to leave. The whole situation was so incredibly frustrating. Then the office girl called me to collect payment and made it 100 times worse. I was trying to explain to her that the process was really stressful and she said, "ok so then I'll just have them go back and undo everything they did" .... Are you serious? What kind of customer service is that? What a terrible representation for their business. Had she said, "I understand how that was frustrating. We should have come when we said we were/communicated/provided an estimate/explained what we were even doing/honestly anything? It would have been different. Things happen, I get that, but have accountability and communication. It's very very basic customer service. We paid, we're done with them, but we will never use this company again.

Since my original review, Casey has worked on two other garage doors that we have on our duplexes…read more Today he came out and installed a new garage door and took the old one way. As usual, he did great work and was a pleasure to work with. I still highly recommend him if you are ever in need to have your garage door replaced!

I had an "issue" w/my garage door so I reached out to Ace Garage Doors to inspect. I spoke w/Casey…read moreon the phone, and he couldn't have been a nicer guy. We set up an appointment for later in the week and he arrived at the scheduled time on the dot. He quickly assessed the situation and let me know there was no issue and that it wouldn't be worth the time and trouble to fix it and not to worry about it. He was nothing but polite and cordial during our brief interaction. He will be my garage door guy going forward with no reservations. Highly recommended!