Please don't waste your time, Poor Care quality of dental bad office management experience I have,…read moreThey just charge insurance for money.

The customer service is terrible from doctor qui very unprofessional and rude. Very disrespectfulread more

Adding more to say I took my kids (8 and 5) here, and again, everyone was so patient and nice,…read moreexplaining to the kids what the tools were and how they worked. By the time we left, my 5-year-old was inviting everyone to his next birthday party

Beautiful office, poor management which gives the distinct opinion from a professional view, it's…read moreall about the money.

Since the turnover of staff, I just love the new procedures in place under the new management,…read morealong with my new dentist Dr. Romila Tiwary. She cares!

Care and treatment. Dentist failed to perform routine cleaning or proscribe antibiotics for gum…read moreinfection instead saying I needed a deep cleaning for $932.00. This would be covered by my insurance if she stated that it would be treatment for my gum infection. Unfortunately she refused to do so as my insurance will pay her less than she would charge me. Now she has exhausted my coverage for exam and cleaning and I am left with untreated gum infection.

Great first appointment here after moving into the neighborhood. Professional staff, clean &…read moreinviting office, and very thorough cleaning! My only two gripes are the following: 1) I believe I filled out all the forms online before arriving, but those were somehow lost and I had to use their iPad to fill them out again. It took maybe 20 mins in total, and there's a lot of info to provide on your first visit. Maybe check on the online process to see what broke and why my info didn't come through? 2) I think someone may have called out sick that day on their staff, as it appeared that they were double booked throughout the AM. After being seated in the back, I had to wait 20-30 mins for a dental assistant to come back and do my cleaning. It was worth the wait as she did one of the best and most in-depth cleanings of my life, so please give her a raise! That being said, had I known ya'll were double booked in the AM, I might have come in a bit later than scheduled if I knew that morning of the pending delay. That being said, I'd say this place is most definitely where I'm going now that I live in the area. Hands down one of the best dentist offices I've ever been to!

I have been a patient at The Dental Group for over 3 years and unfortunately I can no longer…read morerecommend them after my most recent experience. They do not do well at supporting patients with sensory issues or dental anxiety, or conditions like TMJ that make dental visits difficult. With new patients they are kinder, but with every visit I have made they have become less supportive and less accommodating. My last cleaning was extremely unpleasant and I was shamed into not taking breaks over the course of multiple procedures and fittings even though holding my jaw open causes my TMJ to flare. Then there's the high-pressure upselling. For several years, the dentists and hygienists at this practice have been trying to get me to buy a dental-grade night guard out of pocket, even though I had an over-the-counter one I had been happy with. I finally agreed because they told me it would help my gums and that I would face severe consequences if I did not "make the investment." I had to pay $750 (!!!) out of pocket. When the night guard arrived, it was so bulky and uncomfortable that I could not get a good night's sleep in it and I woke in the morning with severe jaw pain on both sides of my jaw. I went back to have it adjusted and suddenly I was being told that having a night guard means sleeping with your mouth open and accepting dry mouth, that jaw pain often gets worse at first, and that I would have to accept some bad sleep in order to become accustomed to the night guard. I cannot stress enough that this was NOT disclosed to me prior to when I made the purchase. Since the practice knew about my sensory and dental anxiety issues, I feel strongly that they should have talked to me about what the night guard would be like before pushing me to buy it. When I explained the above, the practice offered me only a partial refund, which would mean that I spent hundreds of dollars on nothing. I feel my trust was taken advantage of and I would encourage others to look for a different practice.

I just moved to this area and my husband went here for his cleaning and exam. My husband loved it…read morehere so I decided to come and see what it's all about. Inside is very clean and looks very nice. I love the Dr she is so sweet and nice. I will be going back for sure!

My visit was kind of pointless. I included in notes when scheduling an appointment my tooth that i…read morewanted extracted was a root canal -- basically got told by the Dr. Sood that because it isn't causing pain, she won't remove it. She also made the reason i want the tooth removed seem like a joke, like i didn't know what i was talking about. I don't get that, it's my mouth, you're a dentist. Pull the tooth out. "Root canal teeth are more likely to break during extractions" Yes, any tooth can break during extraction though, that was an excuse. She even made sure to include in quotations on my referral that i wanted the tooth removed for "Convenience" - you don't know my life. If i have to get my wisdom tooth removed to have anything done to this molar, as someone with Anxiety & PTSD that's a far harder thing for me to come to terms with. a complete lack of respect from the Dr. She could of left it at, "Sorry, i just don't want to pull this tooth" and sent me on my way. Instead she had to make me feel like a child, who doesn't know what i'm talking about. The dental ASSISTANT was a joy though. Very friendly & kind, easy to talk too - & was understanding of my reasoning even if she didn't agree. Overall would not recommend this place if you're looking for a primary dentist.

He doesn't care how his patient feels, very insensitive on people's pain tolerance.Very demanding…read morestaff and doesn't accommodate a patient schedule when seeing this dentist for follow up care

1. He was not interested in my comfort. 2. He's not very…read morepersonable and had a very condescending attitude and approach to explaining his dental services. 3. The office I received my service in was extremely dirty. The chair the floor etc. I honestly didn't feel comfortable with him and he seemed more interested in my money and very little interest in the quality of the service he provided. Dental visits can be very daunting and nerve wrecking, so you should always choose a dentist who is understanding of this and takes the time to explain with courtesy and respect your dental needs. Dr.Cunping Qiu was not pleasant to be around. He even pressed the metal dental tool into my gums as he explained a procedure he thought I needed. It was crazy, uncomfortable, odd and unnecessary. I do not recommend him and I will never go back there again.

First I will say - I LOVE Dr. Alexander and it brings me much sadness to leave his practice after…read morebeing a patient there since 2005 (the only dentist I've had since I was a freshmen in college). However, Penny - his front desk receptionist - is the rudest and most unprofessional person I've ever dealt with at a medical office. After being told I would have to wait 6 months to reschedule a routine cleaning, I said I wanted to speak with Dr. Alexander. She said I could speak with him at lunch. She then told me he was too busy to be able to speak with me and not to come there to speak to him (and sent a rolling eyes emoji). She refuses to answer my phone calls and will only send me text responses (and seems very comfortable talking to me - a patient far before she worked there - in such an unprofessional manner). She specifically said I'm 1 of thousands of patients implying I don't matter. So I guess now I have to find a dentist where I matter no matter how many patients there are.

I'd scared of dentists my whole life until I met Dr. Alexander. I must say, if you are looking for…read morea peaceful dentist visit, this is the place. I had cavities and I never felt scared or judged -- Dr. Alexander made it as pleasant an experience as drilling teeth can be. The staff including receptionists are also very sweet. When getting worked on there are [optional, of course] movie goggles and the movie selection is great! Nothing distracts you from the pain of drilling like watching a movie. Not only that, but you are physically blocked from watching a Novocaine needle being stabbed into your mouth. If you have a phobia of needles, these goggles are pretty neat. Dr. Alexander also practices with a conservatism that not many dentists use nowadays. For example, I was having TERRIBLE tooth pain and thought I may need a root canal (advil around the clock... I could sense my liver being poisoned). Although over half the signs pointed to a classic root canal case, the other half were ambiguous or certain signs were missing. Thus, after 3 visits, two different types of x-rays and various tooth tests, he decided not to do a root canal which I am thankful for because it turns out it was a sinus infection causing the pain. I'm very happy I avoided an unnecessary and painful procedure through a little detective work and caution. Dr. Alexander is also very good when it comes to explanations. He takes the time to explain what's going on in your mouth to you in a way you can understand. If you ask a question about your mouth, you will get an answer that makes sense and evidence to back it up. The equipment is very up-to-date so you get clear pictures of what's going on on the inside to support your questions. Overall, I am very happy with Dr. Alexander and would recommend him.

I was referred to Dr. Rudderman by out regular dentist over a year ago. Great consultation and the…read moredecision was made to wait. Sadly, Dr. Rudderman is now retired...

I ended up here, 30 miles away from my home, because Dr. Ruderman is the one of two doctors within…read more50 miles of me who accepts my medical insurance. Apparently dentists don't like to accept medical insurance - only dental insurance. And when I pulled into Dr. Ruderman's office parking lot, I inwardly groaned. It's just not an attractive building, there's a dumpster in front of the building, and the concrete in the parking lot of cracked. The interior also looks like it hasn't been decorated in decades. BUT...! Dr. Ruderman was such a good doctor/dentist that I now understand the amazing reviews despite the dreary décor. It sounds silly writing this, but he actually read my medical chart, and asked me questions about it. We actually had rapport. Noticing my discomfort with the procedure, he joked around about my employer in the news and the terrible taste of the anesthesia. And when my medical results came in, Dr. Ruderman personally called me to inform me of the results (they were good) and explain what they meant. What a novel concept - I'm used to having to dial in myself and then listen to a prerecorded message. My only pang of sadness is that I live so far from Dr. Ruderman. If I lived closer, I would come to Dr. Ruderman for all my dental needs!

Dr. Smith and his staff are phenomenal. He is very professional, patient and knowledgeable of your…read moreneeds. I recommend him to everyone that I know.

I have been with Dr. Smith over 15 years. Dr. Smith and his dental team are always friendly,…read more professional and helpful. I have dental anxiety and have to fight it at almost every visit. Dr. Smith & his staff always acknowledged my fear and do everything to make me relax and feel comfortable. I love that Dr. Smith uses humor and conversation to to set a relaxed tone at each visit. He calmy explains any treatment plan to make sure I understand the prosedures and his staff is knowledgeable in all dental plans and coerages.They will explain your benefit coverage if you need clarity. This type of service is exemplary and rare.

My teeth are not as straight as I would like. The front desk was friendly however when it was time…read moreto give my teeth an even look, The team joked that it looked like I had been chewing on bottle caps. While everyone laughed, I was taken aback.

The team is polite and the location and scheduling are superb. However the results of my actual…read moresmile were average at best. I received braces and their were some improvements to my smile but was later told that because of complications I would need to get another treatment of invisalign.