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    Robert W Payne, DDS ,PA

    3.1 (8 reviews)
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    Sage Dental of East Naples

    Sage Dental of East Naples

    2.1(15 reviews)
    4.6 mi

    Have been looking for an oral surgeon for implants and extractions that took my insurance and was…read morehappy to find Dr Ingalls who met my requirements. He was excellent and provided full information about what to expect and what the approximate cost would be. It was less than half what my previous periodontist quoted me. Follow up has been quick and thorough. Highly recommend his professionalism.

    SAGE Dental: short for Sorrowful And Grievous Experience…read more I should have trusted the negative reviews about Sage dental. I don't know about you, but when I see extremely bad reviews I tend to think the person was just being extreme. This review is about the staff at SAGE - not a dentist. I never saw one because the experience with the staff gave me the insight to leave. It was a very bad experience for a scheduled appointment of cleaning and exam. Initially, the front desk couldn't find my appointment. The front desk person asked me, "are you sure you have an appointment?". Then the office manager had to help them to see my appointment. They told me "sit down". Next a person that looked like they just got off their bicycle, based on their clothing, asked me to follow her. That person asked me if I was a new patient. She could not find my previous visit history. When I kept insisting that I was there last year and was seen by a dentist that left the practice. (I could understand why the dentist would want to leave that practice). Last year the dentist gave me a written referral to visit a root canal specialist. Next the office manager came to help that person find my records and told me possibly I was confused. After twice being told that I was possibly confused I decided that I did not need to be insulted, and I walked out - (yes I have receipts from the prior year visit). If you are considering visiting Sage dental, my suggestion to you is to find another dental care provider so you will have a more peaceful day.

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    Sage Dental of East Naples
    Sage Dental of East Naples
    Sage Dental of East Naples

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    Aspen Dental - Naples, FL - Pine Ridge Rd

    Aspen Dental - Naples, FL - Pine Ridge Rd

    1.9(80 reviews)
    3.6 mi

    Aspen Dental 2300 Pine Ridge Road. Naples FL. 34109…read more I have mixed feelings about this Aspen Dental location. Dr. Wendy Hernandez is truly outstanding--easygoing, straightforward, and genuinely caring. From the first appointment, it didn't feel like a transaction; it felt like she listened. She never rushed me, honored the time I needed, and inspired immediate comfort and trust. She's a skilled clinician and the best part of this office. Unfortunately, my most recent visit on July 22, 2025 was frustrating. I went in because I broke my Invisalign upper tray. What should have been simple turned into delays and unexpected costs. The X-rays took an unusually long time (the equipment seems outdated), and at the end I was left with a bill of around $2,000 for what the X-rays revealed. When I reviewed the itemized charges, I was told there was bone loss attributed to Invisalign treatment, and the cleaning for three quadrants was quoted at approximately $1,550--which is what many offices charge for a full-mouth cleaning. I was told my replacement trays would arrive within a week. It's now September 8, 2025--about 7 weeks (48 days) later--and I still haven't received a call. When I checked in, I was told not to contact them and that they would call me when the trays arrived. The lack of follow-through makes me feel forgotten, which is unacceptable after payment.This behavior is the norm in this location. During my Invisalign treatment this happened often until Dr, Wendy Hernandez took over. Bottom line: I can't say enough good things about Dr. Wendy Hernandez as a dentist and as a person. But the office operations--equipment, billing transparency, communication, and delivery of paid-for services--need serious improvement. Patients deserve excellent clinical care and reliable, timely service.

    Free Exam, until you get in the sales room with Desiree selling a $2000+ scaling, root planing,…read morecleaning, which they could do the same day. The visit was for an extremely sore gum, from clenching per Dr. Hernandez (very nice and professional). The recovery of oral tissue from clenching trauma requires a three-to-five-day healing window that would have been compromised by the proposed 1.5 hour deep cleaning; such invasive procedures on already inflamed tissue would have significantly increased soreness and represent a breach of clinical standards when presented under high-pressure administrative conditions. They first refused and then released x-rays after explaining to Desiree it was our legal right.

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    Aspen Dental - Naples, FL - Pine Ridge Rd
    Aspen Dental - Naples, FL - Pine Ridge Rd
    Aspen Dental - Naples, FL - Pine Ridge Rd

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    Robert W Payne, DDS ,PA - oralsurgeons - Updated May 2026

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