Having had a host of vision problems since birth, I have been to just about every eye specialist in…read morethe world. Dr. Iwata was the first OD EVER to fully explain the situation and to offer me a range of options. I wear contact lenses and when I expressed an interest in getting glasses as a backup, he asked me what time of day I would likely be wearing them and suggested I schedule an exam for that time of day so prescription would be correct for tired eyes at that time of day. You won't get that at LensCrafters! When my pre-teen daughter turned out to be mildly nearsighted, Dr. Iwata actually suggested we NOT get glasses for a couple of years because it was his experience that girls that age would probably not wear them anyway out of vanity. He was absolutely correct and didn't try to sell us a pair of expensive glasses. HIGHLY Recommended!

I have always liked the office staff--they are great. But when is it appropriate to speak up when…read moreyou feel dismissed? After being told I have cataracts, diabetic retinopathy, and upper eyelid drooping, I expected to be referred to an ophthalmologist. Instead, I was told it was "not bad enough yet." I wondered, how bad does it have to be? The doctor said, "Don't worry, haha, I won't let you go blind." That did not feel appropriate or reassuring to hear as a patient. I expected my concerns to matter and hoped for some compassion, such as an offer to refer me for a second opinion. Instead, I had to call my endocrinologist to get the referral myself. I have been struggling with my vision for a while. I cannot see up close without glasses, my vision is cloudy and fuzzy, and I am unable to drive at night. When I saw the ophthalmologist, he said these issues had been developing for some time. I told him I had only been diagnosed in 2022, and he said the condition appeared to have been present for about 10 years and was serious. I called the doctor's office, left a message with this information, and when they called back, they said the new doctor could be my family doctor going forward. It felt as though, because I raised my concerns, they no longer wanted to see my family. That was not what I was looking for. I was simply hoping for a little compassion from the doctor.

Loretta D is lying Dr. Adam's is a great optometrist! Loretta is a bitter old woman! Would…read moredefinitely recommend Dr. Adam's.

Saw this guy a number of years ago. Prescription did not work at all. Went back and he tried to…read moreblame it on me. Was very rude. Would never go back and have nothing good to say about this guy. He was horrible!!! Give 1 star only because it's required to post. Should be zero!!

After eye surgery that he insisted that I needed, he was so dismissive afterwards when I said my…read morevision was much worse, telling me to give it a year, now my vision is horrible.

I am on time for appts. I always end up waiting a minimum of 45 minutes for the exam to even…read morestart. I mentioned this is bothersome to the scheduler. She responded, 'Would you like to come earlier?" How does that help? I guess if you're #1 or #2, they start on time. What happened to 'I'm sorry for the inconvenience. . .etc.' Last appt, was for 10:00. I was taken into the exam room at 11:30 am. When done, I needed to order glasses for night driving. This started at around 12:45. Didn't take long. I was asked to pay in full before I left. I shared I pay with cash and did not have enough on me. One staff member had the gall to say 'You mean you don't have a credit card?' Pretty rude. They advised they were 'closed' (1pm). 'Gave' me 10 minutes to go to my bank, get cash, return and make full payment. No receipt since they were 'closed'. Strike One Now - a month has passed and I don't have the glasses. Last week when I called for a status, I was advised the office had trouble getting the frames, but I should have the glasses this week. This week I'm advised the glasses are still 'in progress'. They can provide me no estimated date they will be ready for pick-up. Strike Two Next appt, should I keep it, I'll (1) simply arrive 45 minutes late so my wait is shortened or (2) leave after waiting 15 minutes or (3) do a combination of the 2. If they give me grief, it will be Strike Three Frustrating but respecting appt. times is a consistent problem with this office. Maybe if enough people say/do something, the practice will improve its customer service.

A Brilliant eye doctor with an unfortunate history of dating his staff and stalking former lovers…read more Probably the best man to take your eyeballs to, the worst place to take your teenaged daughter!

I've been going to Dr. Fleming for over a decade now. He's been wonderful treating my weird…read moreeyesight - one nearsighted, one farsighted - and while I am happy that he is gradually phasing himself into retirement, I'm sad to lose him as my eye care provider. While I loved teaching, I was glad to retire, so I understand. The office staff is always pleasant and professional, greeting clients as soon as they pass through the door. Office policy is "no fragrances." I get that, and always remember to leave the Chanel on the shelf. Regarding the purchase of new glasses, I avoid that, no longer having the luxury of insurance. Instead, I recycle one or two pairs of several frames I've held onto because I like them. Only once have I been told that's not possible, because "they" don't like beat-up frames. They're not; what am I, 12 years old? Even though Dr. Fleming has sold his practice, I will continue as long as he's taking a few appointments. I feel my exam is thorough, and the results always discussed with me. The practice keeps up with new technology, and I like that. He reassured me when I expressed worry about renewing my driver's license; the eye exam always brings anxiety. Should I fail the exam, Dr. Fleming told me there were options. Finally, while I was undergoing treatment for a serious illness, the office was very understanding when I schlepped in, not wanting to miss an appointment. I'm really very grateful for all that's been done for me.

They don't stand by their promises to either make my glasses right or give me a refund. Was a…read morepatient for many, many years, but not the same since MACT took over.

Really nice group of people and very helpful I recommend this office and glad they are localread more

What a great office! I was so pleased with the service I received from Sierra Eyecare Associates…read more From my initial call to schedule my first appointment to my new patient exam...everything was great. The girl that took my call was super sweet and worked with my schedule to get me in within a couple of weeks. My interaction with the front desk staff was equally as pleasant..they had me fill out my paperwork and I was taken back a short time after. The tech that did my first few tests was really nice. She took care of the first few things and took me to the room to wait for the doctor. I saw Dr.VanBuskirk...he was awesome! He was professional, answered all my questions, took his time, didn't seemed rushed at all. I really liked that, a lot of times you go to a dr appointment and feel like they are on a time restraint, I didn't get that impression at all with Dr.Van Buskirk. He explained everything he was doing and what everything meant. I was impressed. After my exam, I met with another tech who helped me choose frames for my glasses. She went over other options available to me but I never once felt pressured. I chose my favorite and she put the order in for me. They called me today ( a week and a half later) to pick up my glasses and my experience was just as easy and pleasant. I was in and out in 5 minutes. I love my glasses and I love my new eyecare office! I highly recommend....five stars!

I recently changed my Optometrist from Donaldson's Eye Care to Dr. Fleming. My visits have been…read moregreat. I had both cataracts removed over the last two weeks and Dr. Fleming has been seeing me for all my follow up visits. I have never had such extensive exams. Dr. Fleming is so thorough and so patient. He always takes the time to explain what he's doing and why. His office staff and techs are very professional and nice. I would recommend Dr. Fleming to anyone who needs any eye care.