Dr. Ardron gets 10 stars in my book. Excellent doctor, listens to his patients, accommodates…read morewhenever possible, great sense of humor, brilliant surgeon. However, the missing star... the staff member that did the actual scheduling for me on two separate occasions left a bit to be desired. All three times I was there, she was far more interested in her phone than doing her job. She kept it near her lap in front of her and could not pull her attention away from it long enough to be useful to anyone. When she did finally pull her face away from her phone, she gave me a handwritten appointment card with the time and date on it, but apparently never actually entered it into their system. I also know that I was not the only person this happened to, because someone else told me it happened to them and I had also witnessed another incident with someone I do not know while I was in the waiting room on one visit. On that same day, after I saw the Dr., I tried to set an another appointment with that same scheduler before I left. She kept me standing there for several minutes, (eyes on her lap, where I knew her phone was) when she decided to ask me 'if I would mind if she called me when she got back to Sonora, because she would then be able to make the appointment more easily from there'. That phone call never came. I believe the issues were being caused by some new software they were trying to adjust to and I understand how completely irritating that can be in a busy office setting. You've told your customer they have an appointment and then they arrive at the correct time and date only to find that it's not in your scheduling system at all. Then that same day you ask them to trust you again until they can better serve you, but you never do, there's a pattern developing. If it all comes back to the same employee, that needs to be addressed. Bottom Line: I don't know if they have retrained or replaced the scheduling person. But something was needed. If you can navigate the scheduling issues, you're in for a treat with a great doctor and a very kind and personable staff. I was never angry about it, but it was an inconvenience and it came off as a bit unprofessional. What I am saying is that you shouldn't let the possibility of experiencing something like that deter you from a truly gifted Dr. Ardon and his very amicable and enjoyable nature. He'll give you the gift of clear vision, and it's amazing.

After eye surgery that he insisted that I needed, he was so dismissive afterwards when I said my…read morevision was much worse, telling me to give it a year, now my vision is horrible.

Having had a host of vision problems since birth, I have been to just about every eye specialist in…read morethe world. Dr. Iwata was the first OD EVER to fully explain the situation and to offer me a range of options. I wear contact lenses and when I expressed an interest in getting glasses as a backup, he asked me what time of day I would likely be wearing them and suggested I schedule an exam for that time of day so prescription would be correct for tired eyes at that time of day. You won't get that at LensCrafters! When my pre-teen daughter turned out to be mildly nearsighted, Dr. Iwata actually suggested we NOT get glasses for a couple of years because it was his experience that girls that age would probably not wear them anyway out of vanity. He was absolutely correct and didn't try to sell us a pair of expensive glasses. HIGHLY Recommended!

I have always liked the office staff--they are great. But when is it appropriate to speak up when…read moreyou feel dismissed? After being told I have cataracts, diabetic retinopathy, and upper eyelid drooping, I expected to be referred to an ophthalmologist. Instead, I was told it was "not bad enough yet." I wondered, how bad does it have to be? The doctor said, "Don't worry, haha, I won't let you go blind." That did not feel appropriate or reassuring to hear as a patient. I expected my concerns to matter and hoped for some compassion, such as an offer to refer me for a second opinion. Instead, I had to call my endocrinologist to get the referral myself. I have been struggling with my vision for a while. I cannot see up close without glasses, my vision is cloudy and fuzzy, and I am unable to drive at night. When I saw the ophthalmologist, he said these issues had been developing for some time. I told him I had only been diagnosed in 2022, and he said the condition appeared to have been present for about 10 years and was serious. I called the doctor's office, left a message with this information, and when they called back, they said the new doctor could be my family doctor going forward. It felt as though, because I raised my concerns, they no longer wanted to see my family. That was not what I was looking for. I was simply hoping for a little compassion from the doctor.

A Brilliant eye doctor with an unfortunate history of dating his staff and stalking former lovers…read more Probably the best man to take your eyeballs to, the worst place to take your teenaged daughter!

Dr Haymond is excellent. He is very professional and punctual.read more

HAYMOND, and this is twice we have tried to be seen and this is twice they have blew us off and we…read morehave private insurance. I recently took ky daughter to the local ER where the only recommendation was to contact Dr Robert Haymond. We tried his conventional number and only received his afterhours voicemail even though it was clearly within his normal business hours. So we.tried his emergency number and received his answring service. I left a message with them.twice, and both times were told.they pass on the information. We still have heard nothing from his office regarding the issue. No care what so ever. If you have an eye emergency, do not use this doctor. And the hospital in San andreas should not be using this doctor to send patients too. This doctor just doesn't care.

This place is a joke. I took my daughter to the ER today because she has some type of growth…read moredeveloping between her eyelids. The only instruction I received was to contact Sierra Eye Center. I called immediately during their posted business hours, but reached an answering machine. The recording provided another number for true emergencies, so I called it and spoke with their answering service. I explained the situation, provided my phone number, and requested an urgent callback. Eight hours passed, and nobody called. I called again around 6:30 p.m. and spoke with a different representative. She seemed helpful, but the result was exactly the same--still no callback and no assistance. Unfortunately, this is not the first time they have handled an eye emergency this way. They did the same thing when I personally needed urgent eye care. Based on our experiences, there appears to be no urgency, accountability, or genuine concern for patients who need help. When someone is experiencing a potentially serious eye problem, being ignored for hours is completely unacceptable.

From the owner: When it comes to your vision, you deserve nothing but perfection. Conveniently located in Angels…read moreCamp, CA, Sierra Eye Center has proudly served Calaveras and Amador Counties for over 26 years. There, Dr. Robert S. Haymond and his experienced staff offer comprehensive medical and surgical eye care to help you look and feel your best. From your youngest child to your oldest relative, these ophthalmologists are there for your entire family. They offer a wide variety of services including pediatric vision as well as glaucoma treatment, Lasik®, and other cosmetic surgeries. They also have an optical laboratory on-site, giving you world-class prescription lenses and fashionable, affordable glasses all under one roof. With just one visit to their office, you'll understand why so many Angels Camp locals rely on Sierra Eye Center. For more on Dr. Haymond and his areas of expertise, visit the practice online. To schedule an appointment, call (206) 736-6760 today.

Fantastic experience! Great Doctors, lab technician & optical department that are at the top of the…read moreoptical game. From my initial phone call to completion of work on each & every appointment was a enjoyable experience. They're a very professional operation understanding that completion & satisfaction is what customers look for. Been going to Donaldson in Sonora for nearly 10 years without any negative issues whatsoever.

I've been with Donaldson for 4 years now and they are incredible. They are friendly and efficient…read more Their office is quite, with plenty of waiting space and a really beautiful fish tank. Dr. Ardron is great, cares for his patients and ensure quick and efficient appointments. I reccomend all my friends who need eye care to Donaldson. I was referred here a few years back by a coworker and I am glad that this is the practice I ended up with. They also have a vision center for glasses shopping right accross the parking lot. Exceptional care.

Dr Haugen is excellent. He's patient, intelligent and really knows his stuff. He also goes the…read moreextra mile to make sure all is as it should be.

My husband felt his sight wasn't what it used to be in the last few years. We are new to the area…read moreand friends recommended Donaldson Eye Care. The office staff was very efficient, making an appointment and getting Mr. S in to be seen right away in Angels Camp. Surprise, surprise he has cataracts! Dr. Perry Haugen did two separate surgeries in the Sonora surgical center. Most impressive is the compassionate surgical staff. I witnessed a young gal who had great anxiety while waiting for surgery. The staff did an excellent job of calming her. Their professionalism is obvious. Fast forward a month...Mr. S can see 20/20 again!

The eye care service was great however, a year later we received a bill from a collection agency…read morestating that an $85 bill was unpaid with interest. When my wife called Donaldson to clarify the issue, the receptionist said that they sent a couple of bills that were never either sent nor received and that it was sent to collections. Not a phone call, email or any type of steps to make contact with us prior to sending it to collections. Ww have had the same phone # and email for 15-20 years. Completely unacceptable professional behavior particularly for a small $85 bill, which we would have been happy to pay if known. Would NOT recommend this company and will be speaking to our insurance company regarding the shady behavior by this company.