I have been a patient at Grace Family Dental since the facility was in the Park Avenue/Grove Street…read morearea. At the time, I could walk to the office--which was part of the attraction. The office moved to Grafton Street. I followed. Thirteen years later I am still a patient. Dr. Mundra and her staff are a joy to work with. In my case, my salivary glands became underachievers as a result of a medication I was prescribed. The number of cavities I got began to increase. But, as one of the hygienists put it, "it's our job to educate, not to judge." The hygienists were more than willing to teach how to protect my teeth. Swishing with water after eating; reducing sugar in the diet; showing me how to improve flossing and brushing techniques, and suggesting products (with coupons) that keep the mouth moist improved things nicely. As a result, I had fewer cavities. Plus, I lost fifteen pounds in eight months, and my A1C level is lower. Dentistry is truly important for the whole body. Thank you Grace Family Dental.

I have been going to Grace Family Dental for several years. The staff is wonderful, they really…read morecare and they are punctual. No complaints at all!! I highly recommend them!!!

Always efficient and pleasant. A very well run practice. Of course, excellent, high quality dental…read morework.

This is an extremely well run dental office, and a new facility which is only a few years old. The…read morewaiting room is comfortable, even though I rarely wait more than a few minutes. The staff is friendly and professional. But one of the biggest perks of using this dental practice is their laser drilling. I've only needed work on one tooth over the last 10 years I've been using Dr. Shustak, and he performed that procedure with a laser. That meant no pain, no injection and no Novocain numbness!

Dr. Giordano is indeed excellent. Unfortunately, as of April 2025, he is starting his retirement…read more Fortunately, for us patients, his present associate, Dr. Buzzell is taking over the practice, and she is even BETTER !!! I have been seeing Dr. Buzzell for several years, and she is by far the best General Dentist, and nicest person, that I have encountered in my 75 years.

Dr. Giordano provides wonderful service and education. He takes an incredible amount of time with…read morehis patients and is very personable. I trusted his advice and felt he had my interest in mind. I had to switch dentists when I moved, but still would recommend him to people in the area!

Scammers. Knock you out ,and you have more done of low quality work, half which wasn't necessary…read more Poor work, had to have many redone. Run to someone else!

I've had a great experience on all of my visits here, most recently working with Abby and Nadia!…read moreEveryone is incredibly nice, and they always go the extra step to explain what they're doing as they work with you. Thank you!

I have been going to Dr. Cairo for years. He and his staff are amazing. They are kind and…read morecompassionate. I needed extensive work a few years ago and he was so knowledgeable and non judgmental. I am so grateful for the care I receive at Dr. Cairo's office.

My previous dentist retired and moved to Florida, so I asked my PCP for a referral. Dr. Brandon…read moreCairo was her personal dentist and she said he was phenomenal. My husband and I have been patients of Dr. Cairo's now for a number of years and he is truly phenomenal. I am needle-phobic and he is so very kind in making certain that I neither see nor feel any needles. Dental visits are actually something we look forward to rather than dreading. Dr. Cairo and his staff are all friendly, professional, and happy to be there -- this is so rare in this day and age. Everyone is knowledgeable and does a great job. Dr. Cairo is a perfectionist -- I really appreciate his diligence in making certain that my teeth are healthy and well taken care of. I cannot say enough good things about Dr. Cairo and his staff.

Worst place ever treated like cattle didn't care about your issues just about $ the lack of care…read moreand empathy was shocking wouldn't even take my animal there !!!

Not happy with them unprofessional and very slow. Have to…read moreWait long time with your appointment.

Was referred to the office by a friend that has the same insurance. Not a fan of the dentist and…read morehad horrible experiences with a dentist in Rutland and even worse experience with one in Holden. Had a few teeth that needed addressing (put off going because of the last visit and horrible treatment at another office). From the first person I spoke to when making the appointment, to the dental hygienist and finally to the dentists - this office is like no other. Everyone (and I mean everyone) is so nice, compassionate and caring. Ended up with four filling replacements and Dr. Nutter took care of them in one visit. This is the first time that I can recall having multiple teeth worked on and having NO pain. I am so thankful for being referred here and I actually look forward to my next appointment (something I never thought I would say).

I went to this practice for the first time last night. I had been having tooth pain for sometime…read moreand with 2 young children at home I was having trouble scheduling a dentist appointment. They were so accommodating with my schedule and in an hours time they had taken x rays, fixed my cracked filling and I was back home with my family. The entire staff was friendly and made me fell at easy. I booked my next cleaning there and my husband called today to switch to their practice. I can not recommend them enough!

Such great team with same day crowns! My fiancé used to work here and the environment just felt…read moreincredibly warming and light hearted!

I came here for an emergency root canal. It took 11 appointments over 3 months for them to "finish"…read moreI have had pain, swelling, infection, not to mention the time off I have had to take. They DO NOT CARE about their patients what soever and the doctors will lie to your face so that they can make their money. Very sad and they should be shut down immediately!

OK so firstly, let me say that i have been self employed for 43 years and i take 0 pleasure with…read morethis review. However in my 43 years As a contractor, if i screwed something up i fixed it. First the radio ad i heard( and keep hearing) for "buy 1 implant and get the 2nd one free" never came to fruition. I was given a per tooth cost only. Secondly he put two crowns on my bottom two front teeth that are the wrong color and were not properly prepared so they have both fallen off several times. Next he was doing a root canal that went horribly wrong and caused me more negative repercussions than i have room to include in this review ! I am so screwed by the things he did to me that the result will cost me THOUSANDS OF DOLLARS TO REPAIR ! I'm my opinion everyone should avoid this dentist !!! The pics i have are on another device so i cant post them at this time .....

Been coming here for years and it's been nothing but great. I always get free toothpaste and floss…read more Everyone is very nice here. Highly recommend!!!!

Highland Dental. 64 Highland St., Worcester, MA Love it!!!…read more Dentist that worked on me; Dr. Adam Darvish I finally found a honest dentist!! Feeling awful, pain in tooth and gum. Calling dentists, all scared 'what-ifing' too much. A few dentists I contacted were rude, kind of heartless. I kept calling different dentists and searching on the internet trying to find someone that twill check my teeth 'today'. I decided to try Highland Dental after the receptionist on the phone seemed nice, respectful, caring. The dentist (a very young man, looked to be straight out of college) allowed me to walk in and get a x-ray. Only had to wait about 10 minutes. He discovered that it is sinus congestion and 'middle age lady' hot flashes causing the pain. I have noticed that the pain rarely occurs when not having a hot flash. And it travels to different teeth, but mainly on upper left side. Could not be sure if it was the tooth or the gum causing pain. This young man knows more about a lady's circulation, nervous system than many older doctors, and myself. He described how the blood flow... during a hot flash moves through the body, head... (I have heard that the nervous system and energy flow is also involved.) The dentist described how the sinus nerve is near that upper tooth nerve which has a filling. The filling is ok. No cavity. There is also a missing tooth (pulled in past) beside it and I suspect that chewing on the gum irritates the condition/nerve. The skin on gum is torn a bit. Dentist said the missing tooth can affect the nerve position 'or something like that, doctor/technical stuff explained'. But; its harmless. Such a relief to know what's going on. Now can relax. Been feeling sickish lately, and the fear of on and off what I thought was a cavity aggravated the sick feeling. Since the airport opened in Worcester, MA; sinus problems occur. I knew I had sinus for months, but kept brushing it off. The xray revealed it. I had this condition in the past in this city. Strangest air. (and water) Clears up when stay in a different location of Massachusetts; by Ocean, Boston or Spencer, Brookfield... I moved to Worcester years ago to be near my Mom and Auntie, entire family. Mom has gone to heaven as of last year. Auntie doing fine. Maybe will move permanently back to South Boston or Hampton NH. Ocean air! Salt water. I used a 'relaxation technique' to calm down and get into the dentist chair. (Which is hard most times due to neck injury 'caused by a corrupt chiropractor'). This dentist was very kind, understanding, allowed me to sit pretty much upright so my neck would not stiffen up, I would not get dizzy. My faith in doctors has returned. He is so nice! No arrogant, no egos. Just a real human being out there working for humanity. He did not try to sell me unnecessary things (such as mouth guards, antibiotics.... Root canals...) This is a honest dentist! There ARE good guys/ladies out there. Building has a handicapped ramp and office is on 1st floor. Entire atmosphere is conductive to relaxation and quickly solving the patient's condition. Took my insurance! Humana! No bill! I was ready to pay with MasterCard when I did not notice Humana on their online list. If you are not sure if they take your insurance; they may; so walk in. They also have online Internet forms; I was able to fill and print out at my home. This saved time in the office. 2 dentists from a different area of Worcester were going to use my credit card to pay for x-ray, filings... Highland Dental saved me a lot of money! Insurance paid entirely! UPDATE: Dentist again helped. I did more investigation and found out our building has toxic chemicals... Doctor advised moving. I got a new place to live. UPDATE - Aug-Sept 2017; That same tooth; I wish Highland would have refilled the old filling. They just said "they will keep a eye on it". I knew that was not a good decision. This year same tooth hurt and I got very ill. Not sure if was from the old filling or sinus problems living on Main str where there is a lot of air pollution... Went to a new dentist and he said he was concerned about the tooth. He took the old filling out and new in. Filled other small cavities. (See my other reviews for new dentist). I am better, but still get somewhat sick sometimes. So it cant be the tooth. Or the infection takes a while to heal. Lost sense of smell. Must be the air in this city, or my neighbor who smokes a lot of 'strange things'. Windows are closed in winter so wont get that smoke for 4 months. I suspect using Mass health, Medicare with Highland prevented him from doing full x-ray and filling the tooth. When I went to the new dentist in 2017; I paid with a credit card. This resulted in all teeth xrayed and new camera technology.., all fillings fixed. Thank you.

Inefficient administrative staff lacking experience and professionalism. Avoid this business.read more