1. Robert J Maro, DVM

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    Lowellville, OH

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    Robert J Maro, DVM

    5.0 (2 reviews)

    Services - Robert J Maro, DVM

    Pet physical or wellness exam

    Pet vaccinations

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    3 months ago

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    9 years ago

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    Penn-Ohio Veterinary Services

    Penn-Ohio Veterinary Services

    (6 reviews)

    Terrible & very expensive dr tells you to comeback for recheck and recharge you all over again !!!!!read more

    I had been going to Penn Ohio for about 5 years taking all of my animals there. They were excellent…read morewith my animals until I got a Pomeranian rescue about a year ago. She wasn't spayed yet and we were in the process of saving money to get her spayed. When I went in and asked about a smell that was coming from her nether regions, they immediately said she probably had pyometria. Worse case possible. Extremely worried, I sat on this news for 24 hours researching everything I could. Her "symptoms" were nothing close to pyo. I took her back in and a vet tech there said it was her anal glands. I felt like they were trying to scare me into spending money I didn't have (min of $350 and if she had pyo more like $750). Fast forward to this year, my Pomeranian was having urinary issues. I take her in and they ultrasound her bladder. It's inflamed. I ask what could be causing the inflammation, the answer I get was "that's a good question, we don't really know where inflammation comes from." Excuse me? I was confused like what? The doc just walks out of the room. I go get a second opinion from another vet. She has crystals in her urine there for needs to be put on a urinary diet. I take the rescue to a clinic to get spayed. After a week I notice her incision is a little puffy and red and since I already had an appointment that day for another pet, I called them to ask if they could take a look. They told me no, since I didn't get the operation done with them and everyone does the spaying surgery different. I said ok, but you can look at an incision and tell me whether or not it's infected right? Got the same answer about how everyone does spays differently blah blah. They told me to contact the clinic where I got her surgery done and it took that clinic an entire week to get back to me. I cancelled my appointment for my other pets to take all of them elsewhere. I spent thousands of dollars over the years and I don't know what happened or what is happening over there but it seems as though they don't care about your pets at all. The vet techs there are amazing I will say that. I take my animals to Village Green now and they were totally fine with checking out my rescue Pomeranians incision. If you take your animals to Penn Ohio, I recommend taking them elsewhere.

    Ebert Animal Hospital - Izzy was also neutered there and did super well.

    Ebert Animal Hospital

    (14 reviews)

    They are now on 224 in Boardman. They are kind and caring people. Both my puppies were neutered…read morethere. We get their monthly medications and the staff always gets them ready quickly. The office is spotless clean and the staff is always so very helpful. I trust them with the care of both of our pets.

    I have known a very dear friend for over 20 years. He is elderly and loves his dog very dearly. I…read morehave watched him do everything he can to care for it despite living on a very limited fixed income. What has saddened me is seeing how anxious he becomes when seeking veterinary care. He worries constantly about costs because he simply cannot afford unexpected expenses. In situations like that, kindness, patience, and clear communication matter tremendously. Unfortunately, from what I have witnessed and from conversations with him after his visits, he often left feeling dismissed rather than supported. Asking about costs should not make someone feel uncomfortable or ashamed. For a senior citizen trying his best to care for a beloved pet, a little compassion can make all the difference. Veterinary medicine is expensive, and I understand that practices must charge for their services. My concern is not the cost itself, but the way vulnerable clients are treated when they are frightened, anxious, and trying to understand their options. I hope this feedback is received in the spirit intended: as a reminder that empathy and respect are every bit as important as medical care. P.S. Afterward, I was able to locate several organizations in the area that specifically assist pet owners on limited incomes. It left me wondering why struggling clients aren't routinely provided with information about available community resources.

    The Dog Stop - Boardman, OH - The Dog Stop Boardman store front & sign

    The Dog Stop - Boardman, OH

    (7 reviews)

    I have never used their boarding service so I can't comment on that, but their grooming services…read morewere wonderful. We usually groom our dog ourselves because nobody seems to do a decent job, but they far exceeded our expectations. They got in all the hard to reach places without any cuts or scrapes. Very friendly staff.

    I took my Bernese mountain dog Bernie on July 22nd to The Dog Stop in Boardman to be groomed. He…read morewent there at 3pm a happy healthy dog, 25 minutes later I was told she brushed my dog but I had to come pick him up because she was afraid he would break the table. The groomer was Lexie Nezbeth. When I arrived within 10 minutes I was told by her to check his neck, he came to me with blood shot eyes and sounded like he was gurgling. I immediately rushed him to Medvet in Girard and was told he exhibited signs of being chocked. He had a 104 degree temperature, blown blood vessels in his eyes and was experiencing difficulty breathing. They administered a shot to reduce the inflammation in his neck and I was told he needs to be on a soft diet and we need to monitor him while he eats to make sure he doesn't exhibit any signs of chocking. The vet bill was 988.00 and I was charged 30.00 by Dog Stop for a brush which looked like was never done. I immediately contacted Dog Stop and spoke to a manager named Kerrigan Mccree who argued with me that there was no way he could have been chocked. I asked her multiple times for corporates information and was never given their phone number. Never once did she express any concern or apologize for what happened. She was very unprofessional and argumentative. I was given her managers email and forwarded the vet bill and statement to her and was promised half of our expenses if I sign a paper stating I will not post any information on social media. I refused to sign and never heard from them again. Never once did anyone ever apologize or explain to me what happened that day. They need help accountable for chocking my dog. The situation should have been handled differently, they should have explained what happened and Kerrigan be fired for the way she talked to me. Corporate here is a joke and you cannot speak to anyone nor does anyone there care about the well being of your dog.

    Robert J Maro, DVM - vet - Updated October 2026

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