Had the SMILE procedure done here and it was the best decision I've made. From consultation to…read moreprocedure to follow up sessions, I've had 5 star experiences! The staff & doctors are super kind & patient, always answering questions with the upmost detail and reassurance. It's been almost a year since my procedure and my eyesight has remained normal!

if you've ever thought of getting any type of corrective eye surgery done, consider this place!…read more I chose SMILE procedure and despite being nervous and anxious, everything was done quickly and painlessly. Everything was explained in detail - pricing and procedure. Then you pick a date and head in! The wait time for the procedure was longer than the procedure itself (because they had to give you something to calm your nerves as well as double check your eyes!) but even after, the staff was very kind. I remember while I was sitting there, a staff member reassured me that they wouldn't just kick me out until my ride was there (my godbrother was stuck in traffic). Not only did they reassure me, they offered water and even had someone escort me down. The guy didn't have to wait with me but he did until my godbrother had arrived (about 5min wait). Highly recommend

Dr. Muller is the best. So kind and compassionate. Her staff is absolutely wonderful as well. I…read moreonly stopped going there cause I couldn't afford it anymore cause I was doing self pay. She gave me discounts on eye plugs for my dry eyes which I appreciated so much but I'm not working cause I am taking care of my mother who had a massive stroke so I have no income now. I unfortunately had to find a new dry eye specialist close to my home in New Jersey. One day I plan on going back to her again.

I would rate Muller a 0 out of 5 stars if I could. She is by far the most dismissive,…read morecondescending, and arrogant doctor I've come across in NYC. First, she did not even spend more than 30 seconds observing my eyes with the slit lamp microscope despite numbing my eyes (completely normal and expected procedure btw, which she did NOT do). I came to her because of one very clear issue with my vision and instead of trying to diagnose me and hear me out, she asked me to pay for a $400 imaging procedure right away before engaging further, prescribed me 5+ different medications all at once post-imaging, and did not address the issue I came to see her for before rushing out of the room after being dismissive and impatient with my 4 follow up questions. Don't even get me started on payments. She insisted that I pay for the imaging procedure out of pocket despite my insurance company confirming 3x that they will cover it at a contracted price, which was lower than what her office was quoting me. She insisted that my insurance company was lying, and that I had to pay out of pocket and fight the insurance company after. That was the only arrangement she was willing to accept, on top of aggressively upselling these "allergy potions" to combat my dry eyes. I have seen enough ophthalmologists in the past and none have flagged allergies to me before (and she made a big deal out of my allergies). On top of that, her treatment plan is aggressive. Steroids 4x a day for 4-5 weeks? I've seen enough doctors to know that the risk of increased eye pressure would be too high for that dosage. It felt like she was putting me on a treatment plan with no real regard for my wellbeing. In sum, I agree with all the other negative reviews here. Please PLEASE read through these reviews before going to Muller. The way she operates her practice is questionable. Good doctors don't offer subpar, non-personalized care with no regard for the patient's circumstances, talk down to their patients, and insist on patients paying out of pocket at a HIGHER cost than what their insurance would be covering.

Rating: 5/5 Stars -- The Gold Standard of Patient Care…read more I've always been impressed when a practice maintains a near-perfect 5-star rating with hundreds of reviews, and after my EVO ICL surgery, I finally saw firsthand why they are so highly decorated. From the moment you step through the door, the experience is absolute concierge-level service. The logistics and booking were incredibly efficient, but it's the people who truly set this place apart: Yari and Briana: They were my rocks throughout the entire pre- and post-op process. They checked in on me so frequently and with such genuine care that any nerves I had completely vanished. I never felt like just another chart; I felt looked after. Cortes: Took the time to dive into the "why" and "how." I walked away with a deep understanding of the ICL fit, my candidacy, and exactly what to look out for. Dr. Brissette: Simply an amazing surgeon. She talked to me throughout the entire procedure, which was incredibly calming. Her confidence and decisive nature made me feel safe and comfortable in a situation that is normally quite intimidating. It is clear that this culture of excellence starts at the top and trickles down to every staff member. Their bedside manner is unmatched, and it's obvious that the patient's comfort is their primary mission. They even went above and beyond to ensure I was fully recovered and ready for my wedding day, which was the goal we had been working toward from the start. This was the best surgical experience I've ever had. If you're considering eye surgery, this is the only place to go.

I have never written a review before. Please do not go to Dr.Ashley…read more Brissette who has left Weill Cornell . She is now at this practice. I went to Dr. Brisette when she was at Weill for catarcat surgery. My right eye was operated on and was fine. I was looking forward to having my left eye done. The operation was not successful . I had very bad blurred vision. When I went back I was told by Dr. Brissette there was nothing that could be done . In other words I would have to live with it. After 2 operations I now have clear vision back in my left eye. I was very fortunate that I found a very well respected surgeon who was able to help me. It appears that I was not the only one out there who this has happened too ! PLEASE STAY AWAY FROM THIS DOCTOR !!!!

Astigmatism and myopia LASEK is safer, non-cutting. No dry…read moreeyes, no halos, no night glare, no flap. I see very clearly now!

I went for a LASIK consultation at Diamond Vision but was diagnosed with Keratoconus. They didn't…read morebother referring me to a cornea surgeon; they just said it wasn't safe to do LASIK I googled & found that Dr Chynn is the only surgeon adding LASEK to CXL, so I'd see better afterwards, instead of only "not worse" He accepted my insurance for the CXL & I had to pay a few thousand dollars for his special noncutting LASEK procedure. But I thought it was worth that to see better Now 2 months after my surgery, I'm seeing even better than I was in glasses or contacts! Anyone who has KC & needs CXL, or anyone who can't get LASIK should see Dr Chynn. So you can meet your desire to see BETTER, instead of just "not worse" ;)

De La Russo was close enough to go and get a consultation. I was told I need laser surgery;…read morehowever, according to the attendant, I would get a discount. I agree to do it. Upon completion of my paperwork, I was informed that insurance would not cover it and that I would have to pay cash, which I agreed to do. Nonetheless, the representative at the desk collected my insurance information. I asked if I was paying cash, why were they collecting my insurance information? Her response was "in case something happened. It turns out that they submitted the invoice to my insurance, my insurance paid, and I paid as well. I received paperwork from my insurance stating they paid, so I proceeded to call my insurance and informed them I paid cash as well. The insurance stated they had to return the money to me; the insurance called many times to let them know and also to follow-up. Fast forward, DeLa Russo never refunded the money they owed me. Be careful, because if they did this to me, I am probably not the first or the last. Sincerely, CP

SCAMMERS!!!! If you live in Connecticut, literally run from this place!! They offer free follow up…read morecare for a year which is a complete lie. They closed their Westport office without calling clients to give them a heads up. The only place to follow up is in New Rochelle. They say they have a Stamford location but not for follow ups. Easy way for them to save money if they can't provide follow up for their clients. They are just a big factory cranking out 10min procedures. Do not trust your vision on these fools.

Had my surgery done here in 2018 after being recommended by my brother and father who also got it…read moredone here. My friend also decided to get surgery with me and we were able to book for same day back to back. Scheduling was fine and so was all the pre-op and post op appts. Surgery was done on a Saturday and follow ups were always weekdays. The providers here and staff are all so nice and friendly. Very informative. The day of surgery everything went flawlessly and i knew exactly what you expect b4 and after. Highly recommend this place. I come yearly for annual eye exam and never have an issue making an appt. The only advice i have is make sure you plan ahead with trains/walking to get there on time. I always try to leave earlier so i don't have issues with being seen.

Had a Kamra procedure and laser on both eyes 5 years ago. I no longer need to use glasses, very…read morehappy.

Great service. Friendly stuff. Great doctor and very knowledgeable for orth-k. Located right on…read morecenter of New York. Easy to get there. The price is much cheaper than that in Seattle and Chicago.

Such a great doctor! She is personable, efficient and knowledgeable. She listened to my eye…read moreproblems and came up with the solution very quickly. She also does late night appointments, which made the appointment possible for me. Thank you Jennifer!

I had a great experience getting LASIK at TLC with Dr. Speaker. The staff is friendly and…read moreknowledgeable. The surgery went quickly and Dr. Speaker made sure I was comfortable the whole time. I'm 2 days post opp and loving the results already!

Dr. Speaker is very professional! The whole process was…read moreeasy and quick and I didn't feel uncomfortable. Most important is I feel like I have a pair of new eyes, I can see things clear, I can watch TV without glasses. Absolutely made my life so much better. I highly recommend.

Expensive Cataract Surgery . The waiting room needs be…read morerefreshed with new furniture . I miss my old Eye Doctor that only worked there for a while !

I've been a patient here for years. Things have changed…read more 1. The receptionist desk is completely inadequate. Expect to be put on hold permanently until you hang up. An a subsequent call, the receptionist said she'd call me right back, and didn't call back at all. When I left my comprehensive appointment, I was given either someone else's prescription, or an incorrect one. 2. I don't know the name of the doctor I saw (neither of the Dr. Nightingales, for the first time). He seemed competent enough, and I had no complaints at all - except that I left the practice with the wrong prescription - a single one for a progressive pair of glasses (which I haven't worn in years), and not for the two pairs I HAVE worn for years which I came to update. Since the receptionist is incompetent and doesn't answer or return phone calls, I don't know if the doctor or the desk was at fault for the wrong prescriptions. When I finally had a call answered, the receptionist sounded confused by the problem, but said she would email the correct prescriptions "in an hour." Shocker: she didn't. A subsequent call, and the receptionist said she'd call me right back. Shocker: she didn't. On my fourth or fifth call, I spoke to someone different, who took charge and finally sent what I THINK are the correct prescriptions. All of this delayed the new glasses by at least 5 days and counting (partly because of the weekend.) I'm now expecting to shift either to the excellent Dr. Hornbeck around the corner, whom I've seen before, or downgrade to simple optician in-house eye-testing for routine glasses/contacts prescriptions.

Getting eyes checked Getting my left eye cataract fixed…read more Great doctor Go to see him Very nice and friendly

Our friend went in for an eye exam. She doesn't speak English well and is on Medicaid-subsidized…read moreinsurance. They charged her a co-pay with her insurance company. But they refused to provide her the results of the exam without an additional $75. I spoke to them and their story made no sense whatsoever. They would immediately provide the results by email for $75 but -- due to HIPPA -- would require 3 weeks and a pile of paperwork to provide everything but the actual prescription. They called the $75 a "refraction fee" but it's actually a junk fee. It's also illegal to refuse to provide medical records under NYS 18(2). If their plan was to upsell $5-10,000 of Lazik procedures to a person whose family earns below 107% of the poverty line, it was a stupid plan and it was cruel. Don't do business with them.