Husband had excellent care today with provider with a breathing/ lung assessment! Office staff was…read morequick to help with follow up care. Office was simple but well cared for and clean. Equipment was up to date. We feel there is a quality of care here and will return . There is plenty of parking as well !

Dr Nair, Edward, Pamela and all the staff are so friendly, professional and helpful. I'm sure glad…read moreI was referred to this Clinic!!

Dr. Simiski is a very kind and thorough dr. He has a very…read moregood bedside manner. Brandi is also very comforting and knowledgeable

I must say Hospitals usally won't get good reviews but being a Pulmonary Patient with Ra-ILD the…read moreAdvanced Heart & Lung Center here is recognized by the Pulmonary Fibrosis Foundation as one of the best Care Center Networks in the Country. I've been driving to Dallas since 2014 to get my required tests and maintenance done. The same Doctor's there make a trip once a week for the Fort Worth Center. Wo w! I've never experienced anything but top shelf care here. If you or someone you Love has Lung Disease and lives West of Dallas this is the place to get that 2nd opinion from the local pulmonologist. And always get a 2nd opinion

Very convenient when having to book appts. Very pleased. All my doctors have been professional and…read morevery knowledgeable when it comes to my concerns.

This clinic is terrible. Communication is all but nonexistent. My mom has to go there by ambulance…read moredue to tracheostomy, vent and O2 support. She's supposed to have monthly appointments working toward decannulation. This year, she has missed four already. In one case, she had a gastric bleed and had to be hospitalized for two weeks that stretched across an upcoming appointment. Her pulmonologist is resident at that hospital and was seeing patients while she was there, so we requested well in advance that he see her at her ICU room. The request was never communicated to the doctor, so we missed that month's appointment. Then we discovered that he was taking the entire next month off for his honeymoon out of the country. We resumed two months later, but the following appointment was screwed up when the scheduler, who gave us the appointment card with time and date at that previous appointment, failed to actually schedule it. We arrived by ambulance only to be told that the mistake was theirs but that it could not be corrected because the doctor was booked solid. Two months after that, the doctor had told us that he wanted to see her in two weeks so that we could move forward with decannulation, but the soonest the office could manage was three weeks. The day before the appointment, we received a voicemail just before 6pm (with the appointment being first thing the next morning) from his assistant inexplicably canceling the appointment. It appears that she had failed to follow up on an order for speech therapy before the appointment and was responding to her own error. Oh, and then the next morning we got a text message saying WE had missed the appointment. We tried the rest of the week to get someone to get back with us for an explanation and the replacement appointment. We finally got through the next week to be told that the month was booked solid and that it would have to be some five weeks later in the following month - again, two months after the last appointment. We like the doctor, but the clinic is a train wreck. Calls don't get returned for a week or longer when they even are returned at all (most are not). As often as not, the communication when someone is reached by phone is rushed and tense. This is destroying my mom's health because the trach has been an ongoing source of infection, left in place even though she has been on the absolute minimum vent settings for five months. The existence of the trach means she has to be fed through a PEG tube, which in turn prevents us from switching her from hemodialysis, which is quite hard on the body, to vastly easier and safer peritoneal dialysis. Her doctor is worthy of four stars. The clinic gets one star because I can't give it zero.

Extremely unprofessional! I was hung up on 4 times today after 2 weeks of calling and leaving…read morevoicemails, never receiving a call back. I cannot speak to the friendliness and professionalism of the doctors themselves, but the staff has proven to be beyond unprofessional from: not answering phone calls, not returning voicemails, not possessing a professional/friendly tone, and lack of competence. In my last attempt to seek care from someone in their office I spoke with Daisy, she was friendly and helpful in taking my information and promising a call back tomorrow.

I have had the chance to meet Mrs Tenisha today, I highly recommend you deal with her directly. She…read moreis super sweet and has a lot of knowledge in her field.

Good doctor, very bed and unprofessional staff, especially Shonna from the front desk…read more During the check in process, Shonna was rude and waste patients' time instead of being helpful. She didn't even try. When I called in for exam result follow up, my exam results were not communicated to me on time, I never receive the nurse callback I was promised. I had to call again the next day and the receiptionist was giving me conflicting information as what the doctor said in a voice mail. The receiptionist was wrong and unapologetic. She didn't seem to care. Worst experience at a doctors office .

Dr. Shakouri is great but we cannot stand the ladies that do the weekly allergy clinic shots…read more They have the worst attitude towards you and treat you like trash. I am seriously considering switching to another place because of them. Also don't go close to the last shot time because you will make them mad and they will really give you a hard jab.

You ordered a rx for me and didn't tell me you were doing it and why. I called the pharmacy to see…read morewho ordered the Rx. I then called the doctor and left a message to find out why she was putting me on tile rx. I waited 4 days and called back, left a message again. NO CALL BACK. Then I got a referral to a ENT. Again , I have no idea what the doctor saw on my CT scan that I was being referred out. That is not how you instill confidence in a doctor by not communicating with the patient. I'm glad I got the referral because I had decided to never go back.

You spend hours waiting for appointment and the put incorrect information in your medical record…read moreand agree to remove it then don't so now I am doing what I should have done all along file a complaint with the state Medical board because they shouldn't be in business and when you ask questions they threaten to send you a letter so that you will need to find a new doctor well I am already changing doctors because you can see anyone on time your office staff and NP are unprofessional rude and vindictive and I am going to find a new doctor. I wouldn't have ended up there but my last doctor retired

Money hungry. Many appointments made and paid for. Unfortunately i missed an appointment and they…read morewanted to charge me $50 just to make another appointment which is way over my copay. They don't compensate me for all the times waited past my appointment times. Avoid this place. Money over patient well being. Pretty sorry.

SEE EDIT BELOW I…read morewould not recommend this allergy clinic to anyone. During my first visit, Dr. Shakouri was very dismissive of the fact that my profession as an airline pilot strictly limits which medications I am allowed to take. Despite my repeated concerns and the FAA medication restrictions, he continued to push for a "large dose" of an allergy medication until I finally said, "I would rather not." I was later scheduled for allergy skin testing and a sinus CT scan. The front desk provided written instructions, which I followed exactly. Those instructions also clearly stated that I would be contacted in advance with pricing if my insurance did not cover the tests. That never happened. On the day of the appointment, I was unexpectedly told I owed $300 for the allergy testing (which I reluctantly agreed to) and $150 for the sinus CT scan (which I declined). I expressed my frustration to Dr. Shakouri, after which he issued a refund, and I chose to terminate care with this office. Overall, this was a very frustrating and unprofessional experience. Poor communication, disregard for occupational medical restrictions, and irresponsible front office practices. I now have to start the entire process over again elsewhere. I do not recommend this practice. EDIT: Just in case it gets deleted, Denise K (business owner) commented below: "It's sad patients can say anything they want on social media whether it's true or not" My response to Denise K. whom accurately proves my point about this allergy clinic: What's actually sad is dismissing legitimate patient concerns by implying they're untrue, rather than addressing them professionally. My review reflects my firsthand experience as a patient and the interaction I had in your office. If any part of it were inaccurate, a respectful clarification would be appropriate -- not a blanket attempt to discredit patients for speaking publicly. Reviews exist so future patients can make informed decisions based on real experiences.

The doctors may be fine but they have no regard for their clientele. They have Fox News on repeat…read morein the waiting room. When I asked if they could change it to something, anything; neutral - weather, HGtV, cooking, the answer was no. The doctor insists. Considering I have to wait after 30 min an allergy shot, this is rude and downright torture. I even asked if I could wait in my car as was told no. So patients are required to listen to biased drivel. Why do they even need a TV? Everyone has a phone? Just cruel and pointless.

I've been a patient with Dr. Amir Khan (Pulmonology) and David Mason (Thoracic Surgeon) since 2012…read more I initially began seeing Dr. Khan in an effort to manage my Tracheal Stenosis. Over time, my respiratory health continued to de line and he referred me to a Thoracic Surgeon for further treatment. Over the past few years, I have had several Broncoscopes with balloon dilation. This year, I was forced to make the hard decision to install a permanent tracheostomy. My trach has increased my quality of life ten-fold. I am able to truly live again and not be tied down at home on continuous oxygen therapy. As a matter of fact, on January 12, 2020 my family and I will board the Carnival Freedom for a seven day Caribbean Cruise to the Bahamas. I have recieved 9 years of continued and excellent care from Dr. Khan and the staff at Pulmonics Plus. #myStoryContinues #trachLife #trachPride

Absolutely horrible. Took them 6 months to do a sleep study, get me approved, and get my apap…read moremachine. This is no exaggeration! Today they called ME telling me I need to schedule a virtual visit due to insurance requirements and was told a virtual appointment for me for todayat 2:45. Well, I never got the link they said they'd send and no one ever called me and it's now 4:30. Apparently insurance doesn't require this too badly or they would have scheduled it as they said. I don't like being lied too!! If you say you're gonna do something...do it!! And good luck getting through. EVERY time I call, noone ever answers! I'm tempted to take the machine back and say forget it!! I can't sit and wait all day until you decide to call, which never happens! Such incompetence at this place!! It's honestly been a nightmare this entire process!! Would NOT recommend these people!!

Dr Veley: An Exceptional Physician!…read more I rate Dr. Veley and his staff five stars -- but only because ten stars is not an option. My primary care physician recommended that I see a pulmonologist to check out a questionable node found on a scan of my lung. My first pulmonologist was not particularly interested, said not to worry, advised me to follow up later -- and then left the area. I told my primary care physician of my experience. She referred me to Dr. Veley. Dr. Veley reviewed my case file and recommended that I immediately get a broncoscopy for purposes of providing a lung biopsy. He thoroughly explained the procedure, which did much to address my initial anxiety. I took his advice. The minimally invasive biopsy procedure found Stage 1 lung cancer. If Dr. Valey had simply accepted my lack of concern or reluctance to obtain the biopsy sample and done nothing, the cancer would not have been found. His knowledge, professionalism, and approach resulted in changing my situation from what could have been a very dire outlook to one of a probable 90% full recovery after completion of what is today a relatively routine surgery. His office staff is equally impressive. After I reported one admin glitch, my concern was immediately addressed. The office manager provided me with her direct line, and her staff continued to check with me to ensure all was addressed and running well. Dr. Veley's personnel told me that they work for him because of his obvious personal attention, care, and concern for his patients. As a patient, I can personally validate for their assessment.

I would very highly recommend doctor EUGENE VELEY. He is the most knowledgeable, compassionate, and…read morecaring physician I have met in a very long time. I am myself a retired Physician and have had the privilege to work with other physicians for 40 years but Dr. VELEY is above them all. I recommend him HIGHLY WITHOUT ANY RESERVATIONS.