I had a hernia repair surgery with Dr. Elieson, and was impressed with the experience. He was both…read moreknowledgeable and good at explaining the condition and treatment options. I was able to get into surgery within a week (the condition wasn't emergent, but did need to be dealt with), and the procedure went really well. Follow up went smoothly, and the information I was given about recover times and expectations was spot on. The office staff were also very professional, especially in keeping me informed about the status of appointments, and in working with the surgical center in Southlake. Of course, I hope I don't have to have a similar procedure again, but I have been very happy with how well this went, and definitely recommend Dr. Elieson and the Mid-Cities staff.

My father is very ill. With Doctor Pollard's expertise and gentle bedside manner, we are seeing…read moreamazing progress. The office is beautiful and comforting with a well staffed team of professional team members taking care of patients. I would recommend Dr. Pollard and his office to any family with a sick loved one.

Excellent customer service. The entire staff was very welcoming and caring. Super quick service as…read morewell.

This is the second time we have been to this ER and had a terrible experience. The first time they…read moredidn't know what to do about a jaw issue, and the doctor came in and told my girlfriend she had herpes, that's why her jaw was locking up. Come to find out, after making an appointment with a dentist, she has TMJ. I'm not sure how the two are even remotely correlated, so we wrote it off. Fast forward two months, we came in for an infection she is having, and they hold her up in the waiting room telling her that she should go to an urgent care, and tried to convince her that her insurance provider will not cover it. The staff informs her it may be a 1-2 hour wait to get the tests results back from the Dallas Lab. After I recognize they're being lazy, and don't want to treat her, I start to clarify that they said insurance wouldn't cover it. I put my phone on the counter to make it seem like I was recording what they said, and evidentially they said "oh we didn't say it wouldn't cover it, we said it would be more expensive". What? Moving on, they decide the insurance will cover it, and they need to check and see if they have the medication to treat an infection. You are a whole emergency room, and you're telling an undiagnosed patient you need to check on medication? These are the front desk girls! Eventually she goes in the room, and there is a whole roach on the wall. (See photo). They forget to take her temperature, even after asking if she's had a fever or any fatigue. They leave the thermometer on the tray right in front of her. Keep in mind, we are the only car in the parking lot, so there's not any other walk-ins, and they are certainly not busy. We noticed about 10 minutes after there was a shift change happening.

Need a good General Surgeon? Then you are in good care with…read moreSurgical Group of North Texas.All of the doctors in this practice are really good but for the sake of my privacy I will not disclose my narrative. Most of these Doctors perform Surgery at Baylor Scott White in Grapevine, Texas. These are the Doctors that have helped me in the past. Dr. Sina Matin - Excellent Care! Dr. Julio Robert Rivera - Excellent Care! When in need ask for these Doctors. The office staff are very professional and caring.

I'm in a lot of pain. It's hot in here and smells. I wish they would hurry up. If it takes 2 hours…read moremy day will be shot and tomorrow I'll still be hurting from waiting in these conditions. I came late hoping they would want to go home and get moving but no such luck. What IS that smell?!?

The Staff Was Very Friendly And Helpful - I Was Having Severe Hand Pain And Could Not Fill Out My…read morePaperwork But The Staff Took Time And Helped Me - The Doctor Was Very Informative, Showed Lots Of Pictures And Got Me Back To Using My Hands Without Pain!!

I made an appointment to see this doctor, referred by my family doctor. Came in 10 min earlier…read moresince I figured I had to complete some paperwork. I waited in the very small reception area. 3 people came after me and went in to see the doctor. I patiently waited ONE HOUR, finally went to the receptionist and asked why I was still waiting, she said "normally patients wait longer" ...WHAT!?? I've seen other hand doctors and the most I've waited has been 20 minutes. Worst practice/experience. Not even a "we are sorry you had to wait"...oh I guess because people here wait longer than an hour. IF you are smart, go with a serios doctor, not this one.

We were referred to this practice. We were not told an estimated cost ahead of time. We were told…read moreour insurance was covered here. We were told our son has a mild case that may resolve on it's own but we should consider seeing them every two weeks and him wearing a brace they would provide. Upon trying their suggestion, we realized our son would be traumatized and we decided to not move forward. 4 months later we got a surprise bill of $450 and another for $160. On calling they explained they don't need to disclose anything and looking back 5 months of visits, we would be thousands of dollars of surprise bills coming our way months later. Their reasoning is: we don't make the price this is what insurance deductibles are. Complete blame shift and lack of morals here. I do believe they have decent doctors, but not decent procedures in place. If it isn't illegal, it sure should be. Please do your homework and attempt to get answers up front.

Kiddo had his first broken bone and they got us in right after calling. The location is easy to…read moreaccess. We checked in, had minimal wait time, and extremely friendly, thorough, and efficient service. The staff is knowledgeable and caring and great with kids. Definitely recommend!

This is a family practice of a family of Medical Doctors-- Regina Capili, M.D.; Carleo Capli, M.D.;…read moreand Sophia Capili, M.D. I have been a patient for 11 years and I have only had good experiences there. Wellness and prevention, illness, and primary care-- I'm a satisfied patient. I recommend the clinic.

WARNING!WARNING! Do not go here the front office and the the doctors are a fraud. They leave…read morepatients stranded without medication that are needed for patients that can be detrimental to their health and wellbeing. The front office is incompetent and so are the doctors. Everyone in this office puts the name on the other and cover for their mistakes. The doctors have no coverage on vacation or on weekends. They have the doctors numbers to call after hours but you will never get hold of them. Worst patient neglect I have ever seen. BEEARE!!!

I am very thankful to Dr. Sehgal for his kind and compassionate care during my visit to Southlake,…read moreTX. I was visiting my sister and her family from CA and while playing baseball with her boys, I tore my hamstring. Dr. Seghal squeezed me Into his packed schedule on the same day, went out of his way to get me into a MRI (stat), gave me his cell number to facilitate communications, and continued going above and beyond to connect me with the right Doctor for surgery upon returning to CA. Dr. Sehgal's knowledge, understanding and compassionate ways make him an outstanding Doctor and a rare find these days! I highly recommend him and so thankful for a referral that led me to him.