dr tuan is a wonderful dr. specializing in endocronologhy ( pre/diabetes, weight loss, testosterone…read moreetc) always happy and smiling. gives lab test results in a passionate and attentive manner. friendly , enthusiastic. he is in st lukes 1580 valencia st #208. not to be confused with the fucked up cpmc new building 50 feet away behind st lukes. cpmc misdiagnosed my illness and corresponding care almost killed me

My mother was referred to Tuan for diabetic care and as she's asking questions regarding his…read morerecommendations, he told her verbatim: I'm done with you. I have a lot of patients to see. Even through a language barrier, she got the message and has never gone back to see him and is traumatized with seeing specialists or even asking questions. I would NOT recommend anyone trust this doctor or his office to receive any kind of care.

We have been to this facility for a number of appointments over several years. Because the valet…read moreparking is both easy and the same price as the very challenging parking garages, we take advantage of it. Valet parking is quick and efficient and the people are always super friendly and helpful. Our PCP, Dr. Zakir Safdar, is here and his entire team are amazing. My husband has been treated for cancer upstairs in the infusion clinic and they made him feel as comfortable as calm as possible. We've seen other doctors who have been the best in terms of professionalism and care. The gift shop has been accommodating when I went in hoping to get something to help my husband feel better for his ride home. And, at times, a pianist is playing a beautiful grand piano in the lobby, which is open to the floors above. It is very soothing.

Coming here over the past decade plus, I've been here a number of times with and for my parents…read more As UCSF patients, they came for procedures mostly and, fortunately, they were not for life threatening reasons. I recently met a friend here for her scheduled surgery. The lobby was pretty much empty as I arrived at 6 am on a Monday morning. There was no one at the information/help desk. Hospital staff filtered in as I waited for my friend to arrive. There are a couple benches in front (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&select=-4H_7NtmMit3DqvCLY-exw) as I sat there as I waited. Being early, we sat the the lobby seating area (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&select=7En9w5M17ok752d-yhhMig) before heading to the check-in room upstairs. There are two elevator banks marked A and C to the right of the lobby area and down the hall. As I left, I noticed the valet parking guy setting up his sign and stand. I was fortunate to find a metered space but didn't have to pay since the meters were not in effect at that time. Given the meter rates in the City these days, you may be better off using this service. Please note that the valet stand is only weekdays as parking is not difficult with meters not enforced weekends. I hope that the staff that cares for my friend are as nice as the physical visage of the hospital.

I actually had two stays at the Bakar Cancer Hospital (part of the Women's Hospital). I was blown…read moreaway by the expert care of the nurses. Each and everyone of them were professional, smart, empathetic, kind and caring. I felt like I was in the best possible hands. The Drs and Surgeons on my care team were also excellent. Everyone I encountered from the top Drs/nurses to the food delivery folks and housekeeping staff were so kind and lovely. The only negative is the toilet paper is awful! I had GI surgery and then had a C Diph infection which caused me to run to the bathroom every fifteen minutes - thank god I brought my own toilet paper! There were a few minor tech issues but it wasn't a big deal to me. My bed malfunctioned at one point (nurses brought a new one and wheeled the broken one out). My call button malfunctioned one day - kept buzzing even though I didn't push it. On my second visit I would push to call for a nurse and they couldn't hear me. And lastly the power button didn't work on the tv - i had to get up and manually turn it off. Oh, and the clock in the room didn't work. I didn't mind any of this - in fact I found it sort of humorous. What makes this such a great place truly is the nursing staff: AMAZING!!!

Warning: if you are not pregnant and just trying to get a gyno appointment, you are not worth shit…read moreto this place. They try to get you to go to the San Mateo location for whatever reason then offer an 8am appointment 6 months from now. Ucsf used to care about all their patients, don't know what happened (I know this listing is for the obstetrics hospital but IDC)

Note: This is primarily for the pharmacy since they do not break out the reviews for the pharmacy…read morealone like they do for some of the other departments. My elderly parent unfortunately goes here and they rarely have certain life-preserving medications available where my parent who is not very mobile has to go multiple visits to get the same medication. It's always "come back tomorrow" or "come back next week" or "comeback in two weeks". This is a hospital pharmacy. There should rarely be shortages of any medication. Even some basic portable medical devices that most pharmacies carry have also been delayed. Again, this is a hospital pharmacy. The worst thing is they don't care and the a staff member not involved in the conversation will interject from the other booth, "Is it even covered by insurance?" even though she is not involved in the transaction and it has been covered for years, as if that is an excuse for not having certain important medications available. It's too bad, because the review should be something like 3.5 stars but the extremely poor customer service of the pharmacy brings this down to 1 star automatically. They need clean house and fix what's wrong here so the perceptions of the hospital are not dragged down by this disgrace of a pharmacy. I am willing to upgrade the rating once they prove to us that the pharmacy has improved. I don't see how this can change with the existing management and personnel as the culture as indicated customer service has strong resemblance to the DMV. It makes me think of Seinfeld's Soup Nazi episode where the guy says, "No soup for you!" except replace the lobster bisque with medications! "Serenity now!" ‍‍

I want to express my deepest disapproval of Doctor Evan T Wythe MD…read more I went to the ER after recommended by the Urgent Care nurse because of my severe neck, shoulder and back pain accompanied by symptoms of nausea, dizziness and weakness on my arm. While the staff at the hospital was kind, efficient and professional, I can't say the same for Doctor Wythe. The ER nurse took all the notes of my symptoms for 5-10 minutes, and I waited for another 5-10 minutes until the doctor showed up. Instead of looking at the nurse's notes, he asked me to repeat the symptoms. While I questioned why he didn't look at the nurse's notes, his answer was "because I am the doctor". Then he proceeded asking the nurse "what do YOU think?" in a very sarcastic tone. I was very weak and barely talk but didn't want to continue this drama, so I just repeated my symptoms again. The consultation with the doctor took less than 10 minutes witout involving any medical device. The billing price got back at $1,365!!! Absolutely outrageous!!! Moreover, the medications were not part of the bill. This bill is purely for the ER visit. The level of care provided is unacceptably remote from the price charged!!!

Anyone considering Lasik vision correction should go see Dr. Holsclaw. Him and his team at Kaiser…read moredo a amazing job. Jannette the lasik vision coordinator is so nice and made sure the process went smooth and easy and guided me on the steps from the beginning to the end. Dr. Holsclaw is a amazing kind surgeon with many, many, many years of experience, who made me feel calm and relaxed towards the entire surgery. Mary his assistant during the surgery was very nice. I knew from the first time that I met Dr. Holsclaw I would trust him in doing a excellent job for my vision correction. It is only the day after my lasik wavefront surgery and my vision is amazing and will continue to get better as time goes on. I cannot thank the entire team at Kaiser vision correction center at Redwood City enough for a wonderful Lasik experience!!!!! Go see them !!! Ivan

Seems like just yesterday I had my surgery but it has already been a month. My surgery was very…read moresuccessful (LASIK- wavefront) because my surgeon's superb and I did my part of the deal (wearing the goggles as instructed and using the eye drops provided). I highly recommend getting LASIK done through Kaiser Permanente in Redwood City with Dr Doug Holsclaw. The procedure is not covered by insurance so you do not need to be a member of KP to get LASIK and also the consultation is free. (Don't be shy to ask if they are offering any specials [May/June was 20% off]) The first day I went there I got my eyes mapped and they checked my prescription (they looked at the thickness of my cornea) and 1 week later I went to get my eyes mapped again (I wore contacts on the first visit so had to stop wearing contacts for about five days to get it rechecked) and did a thorough check up to make sure I am a good candidate. What I liked about KP is I get to meet and talk to the surgeon prior to deciding whether or not I want to get my eyes corrected there. Jenna (coordinator) is really sweet and she sets up all the appointments for mapping (making sure I'm a good candidate), reviewing of the contract prior to surgery (very thorough information is provided on the consultation and appointments thereafter), and also the payment plan. Dr Holsclaw is really nice and gentle; before the procedure he explained what will be done and approximately how long it will take, then during the procedure he explained to me again (eg. I am going to put clips in your eye now, we are going to cut the cornea flap, etc) I have sensitive eyes and I felt a burning sensation and was tearing after the surgery for about 3 hours then I took a 3 hour nap (total 6 hrs) when I woke up it was AMAZING because I could see everything clearly already. Also, my eyes were not red nor was it swollen. The price of LASIK done in KP is comparable to other places and all the follow up appointments are included. I went to 3 appointments prior to surgery (consultation, thorough checkup, signing the contract), then the surgery, then post operation appointment the day after, then 1 week appointment and then 1 month appointment. Jenna will call me for my 3 month appointment and I will go again for my 1 year checkup. They want to see their patients to make sure it's healing correctly and vision is steady. My friend already went to her consultation at Kaiser after hearing about my experience and wants to do LASIK too.

If you look at the previous reviewer and look at her posts on her site 99.9% of them are negative 1…read morestar reviews and the one that was positive was in Oakland California, not to mention she lives in an RV. I think this doctor is amazing and extremely knowledgeable. If you look at his credentials in his offices you will see that he is highly educated and probably one of the better pulmonologists in the Bay Area; that does explain some of the wait time, as he is a specialist and he sees people with extremely difficult cases. Having been to this office I do know they do inform patients of the wait time. The long time patients know how valuable he is and are willing to wait the time if necessary. The office staff are very friendly and I find it hard to believe that they would lie about a printer issue.

Treat my mom with respect and she have improved since seen this Dr. with her ashma issues.read more

I waited another week for them to respond to me. They lied and said everything is fine when there…read morewere some test results that some slight anomalies. This doctor and their staff are incompetent. Avoid them, there are more competent doctors out there.

Review is for the office receptionist. I called to make an appointment and she said there were no…read moreappointments available today (Tuesday) and only had Thursday. I told her Thursday was perfectly fine with me but she gave me attitude and said Tuesday was not available and immediately hung up. So rude and unprofessional.

One of the good guys! I highly recommend Dr. Christopher…read moreWong. He is a great primary care provider who listens to his patients. He cares and that is what you need to do as a medical provider.

stay away from this place Dr Christopher Wong ruined my foot, two surgeries and he couldn't fix his…read moreerror. laviniazpata@gmail.com