A Wonderful Facial Experience with My Sister…read more I just had the best time getting facials with my sister, and I couldn't wait to share about it! From the moment we walked into the spa, we felt welcomed. The atmosphere was so calming, with soft music and cozy lighting that immediately put us in a relaxed mood. Our esthetician was fantastic. She took her time to chat with us about our skin and what we were looking for, making sure our facials were just right for us. The facial itself was pure bliss--gentle exfoliation, a nourishing mask, and a heavenly facial massage that just melted all our stress away. What made it even more special was sharing the experience with my sister. We laughed, talked, and really enjoyed the pampering together. It turned out to be a lovely bonding time. When we finished, our skin was glowing, and we felt completely rejuvenated. We left the spa on cloud nine! If you're looking for a way to unwind and connect with someone special, I highly recommend booking a facial together. It was such a memorable experience!

The Scan: It was done with makeup on which was mistake one. It said I had medium/dark skin that…read moreisn't sensitive to sun, based on my brown eyeshadow. It also said I'm 92% oily but I was wearing beef tallow on my face after working all day to help my dry skin (that has been dry my whole life). Any well trained esthetician would be able to see that the scan was inaccurate. They also didn't ask any questions about current products or skin history to verify whether the scan was accurate or not. They based my treatment on the scan which may or may not be the cause of the issue I ended up with. Treatment: good treatment overall but nothing to compare it to since this was my first Korean facial. My skin had a nice glow afterward. The staff was nice so no complaints there. The products weren't clearly explained and I didn't receive any info about them which was another red flag. Post: 3 days after my treatment I developed dermatitis, as seen in pictures and determined by my dermatologist. It's unclear what caused the dermatitis. Post one week: skin has healed mostly with some redness still around my mouth. No scarring. The staff saw my original review and was very concerned and called me. I admit I should have contacted them first prior to the review. They talked to me at length and asked many questions and they did truly seem to care and want to make it right. They did say that they are tightening procedures and the makeup should have been cleaned off first and said they should have asked about current products. This is something they said they normally do but didn't that day. They had concern about the beef tallow but I didnt use any after the facial, just the products they recommended (and I purchased from them). I don't think that was the cause. They offered another facial (very gentle and healing) and my money back which I appreciate considering I paid $100 for a derm appointment and antibiotics. I haven't taken their offer yet but I do think they were genuinely surprised and caring during the process so I'm changing my review from 1 star to 3.

Pioneer Spa in Norwalk was honestly such a disappointment and I really wish someone had written an…read morehonest review before I went. I've been to a lot of Korean spas across LA and Orange County like Century, Wi, and Crystal, so I know what to expect. A friend recommended this one and I thought it'd be fun to try something new, but this was by far the worst experience I've ever had. The only reason I'm even giving it two stars is because of the owner, Mr. Kim. He greeted me at the front, was very polite, and took time to explain everything even though I already knew how these spas work. His friendliness stood out, but that was the only positive part of my visit. Parking was easy and free, which was nice, and I got a spot right in front. The spa is inside a small indoor plaza that feels more like an outdated mini mall than a wellness spot, and the entrance is confusing. Once inside, everything felt cramped and outdated. The cold plunge and jacuzzi were ridiculously small, maybe two and a half feet deep, and you could barely fit two people without bumping elbows. The jacuzzi wasn't hot enough, the cold plunge wasn't cold at all, and the overall atmosphere didn't feel clean or rejuvenating. The amenities were just way below what you'd expect from a Korean spa. The sauna said 173 degrees but I sat there for over twenty minutes and didn't sweat once. The steam room was the opposite, dangerously hot. The steam comes out directly from a vent near the bottom, and if you're sitting anywhere close to it, it literally burns your legs. I'm not exaggerating when I say it's unsafe. Even sitting higher up, I had to constantly scoot away because of how intense the bursts of steam were. That should absolutely be fixed because it's a serious safety hazard. On top of that, the jacuzzi and cold plunge both had warning signs taped on the railings that said things like "Be careful, this is not strong, do not shake." That alone made me feel uneasy. If the metal railings aren't sturdy enough to lean on, they shouldn't be in use. It's something so simple to fix, and I don't understand how they're operating without addressing it. The common area wasn't comfortable either. There were a few massage chairs that you had to pay extra for and no real seating to relax. The orange uniforms were funny and bright, but it made the place look more like a gym than a spa. There are themed rooms like an oxygen room, but they don't offer much. I was planning to eat at the restaurant since the website said it was open, but when I asked, the staff told me it had been closed for a while. Honestly, that was probably for the best because the space is so small that food smells would've been overwhelming. They do offer a few small items like shaving cream, a disposable razor, and a scrub, which is thoughtful, but it doesn't make up for the lack of quality. Between the outdated facilities, safety hazards, and disappointing amenities, this place just isn't worth it. For the same price, I'd rather go to Joy Spa or Century Spa in Koreatown where you actually get what you pay for. Those places have better amenities, cleaner spaces, and real attention to comfort and safety. Pioneer Spa feels neglected, cramped, and uncomfortable. I left more tense than when I arrived and definitely won't be going back.

I miss this spa. It is very good the money and a decent size. Not too big and not too small.read more

The quality of the eyebrow experience is amazing. The younger lady gets so meticulous and she is so…read morethoughtful and proud of her work, I really appreciate it. I always come out feeling like my eyebrows gorgeous. They play relaxing Indian music & they give the massage that fixes the day at the end. $12 + tip for a wonderful time. The owner is always so nice and friendly with everyone coming in.

Terrible service requesting and vibe I was trying to get my eyebrows threaded and was denied…read moreservice requested to come back

Six stars! I struggle with acne and have my entire life- but janny turner my skin around! I…read morereceived the microplaning treatment with my facial and was amazed at how soft, clear and vibrant that my skin looked the very next day. The results were that fast, highly recommend and can't wait to go back!

After months of searching for a facial, I'm finally relieved that Janny was my choice!…read more Janny knew EXACTLY what my skin needs. I only explained what was bothering me with my skin and good LAWD Janny to the rescue! She throughly explained what and the why! The service is awesome. I was so relaxed that I wanted MORE! Like other clients I have also booked my next appointment with her. I'm ready to leave my facial issues all up to Janny... I know I'm in great care! Thank you Janny and can't wait for my second!!

I can't say enough about this place- amazing! The girls are amazing, they make you comfortable and…read morethey create results. Mr face and body are feeling great.

not recommended. They were really mean and harsh on me. They massage and pinch me really hard. They…read moretook my money and did not refund me. They don't use enough oil so my massages felt like Indian burns. They made me sign papers saying it's basic stuff, but it wasn't. I no longer wish to go here and they still want to take my money. idk. They don't even let me lay down for my massages or have pillows to accommodate for post op patients. I didnt even finish my 30 session bundle and they wont even give me a partial refund. and they lied and insulted when I try to ask and negotiate. horrible place. They didn't care that I prefer English help. I wish they were more considerate and fair.

I have been visiting here for over 10 years. All the staff are very friendly, and even if customers…read morewant them, they honestly inform you about procedures you don't need, so it's a place you can trust. Last year, my friend wanted to go somewhere else and was under extreme pressure during the counseling process, which was almost like a threat that if I didn't get the procedure he wanted, it would get completely worse. If someone has something they're concerned about and wants to undergo the procedure, only an honest consultation can increase satisfaction, and for that reason, I recommend Bella Medispa.

I visited Bella Medi Spa today and immediately understood why they maintain a perfect 5-star…read morerating. From the moment I walked in, I felt a genuine warmth from the entire team. Special thanks to Ellie, Eleanor, and Dani--not only are they incredibly skilled, but their professionalism is unmatched. What impressed me most was their honesty. Unlike many other places, they never pressured me into unnecessary procedures. Instead, they only recommend what is truly needed from the client's perspective, prioritizing satisfaction over profit. You can really feel their genuine heart in every consultation. It's rare to find a place that treats you with such sincerity. I truly hope everyone looking to enhance their beauty finds this gem. You will definitely find both your youth and beauty here! I left feeling refreshed and cared for. Highly, highly recommended!

Amazing experience at Your Spa! I got the oxygen facial with dermaplane and stem cell. It was so…read morerelaxing. I also got a scalp, neck, arm and hand massages! It was magical. Best 90 minutes of my life! I can't wait to come back in a couple weeks.

I got the hydra facial + stem cell treatment & my brother got the hydrafacial. I love how they do…read moreextractions using their hands to remove blackheads and whiteheads. They are pros at removing blackheads and calming down inflamed and irritated skin. My nose feels so soft. My skin feels so soft and glowy. They are the reason why my skin improved from my teenage years. I have been going to the one in Walnut, but both places have great & consistent services. Shoutout to Mia!

I've been going to this skincare clinic for a while now, and I can confidently say it's one of the…read morebest I've tried. The treatments are very reasonably priced for the quality you get, which makes it a great value compared to other places. What really stands out to me is how friendly and professional the staff are. They always make me feel comfortable and take the time to explain everything clearly. I never feel rushed, and they genuinely care about my skin concerns. Most importantly, their treatments are very precise and effective. I've seen better and more consistent results here than anywhere else. They really know what they're doing, and it shows in the results. Overall, I highly recommend this place if you're looking for high-quality skincare with great service at a fair price.

IM Med Spa is great, great service and I love my results. Going back for sure, I highly recommend!…read more:)