Rob is an excellent insurance agent. He is responsive, informative and very knowledgeable in how to navigate buying insurance. I recommend him to everyone that is in the market to purchase insurance. read more

I have used Rob Hess for over two years now as my companies Healthcare agent. As a business owner you have so many tasks to deal with and want to make sure your staff is taken care of especially with health care and Rob puts your mind at ease and follows thru with whatever is asked. He will follow up with you and make sure to answer any questions and even reaches out to you after you are all set and makes sure you are satisfied with your health plan. My employees can call him and ask any questions and he is always happy to help. He truly has been a blessing for me and my company. Thank you Rob Hess for everything I will always recommend you to family and friends. read more

I'm self employed and my wife is a teacher so we have health insurance through her school. However, when she changed schools we had a 2 month gap where we would not have any health insurance so I called Rob, explained our situation, and he helped us out with a short term policy just in case something were to happen. The peace of mind that it brought to our family was better than what the price would have been but the good part is, the policy was very inexpensive too. Thanks Rob! read more

I found Rob Hess from his business page on Facebook. I called and left a message on Sunday to request his help to walk me through deciding what health insurance plan to choose since I recently moved to Arizona. He called me first thing on Monday the very next day and discussed my health care needs and sent me three quotes via email I could peruse. I set up a face to face meeting with him for two days later. Rob was very gracious and easy to talk to during my meeting with him. He went through and explained the best choices for me concerning medical care plans in detail, thoroughly answering all my questions. Rob presented advantages and disadvantages of one plan to another until I came to a decision on what plan to choose. He made the choosing of a new health care plan along with vision, dental, and accident coverage easy and painless. He also was able to do the application right there in his office and submit it electronically. Making a choice of a new health care plan upon moving to a new state can be intimidating and daunting by oneself. I was relieved to find that Rob Hess was able to help make this process easy. His office is easy to find and has great parking right next to the building so there is no stress on getting to your first meeting with him. Rob can also do the insurance process completely over the phone if you are unable to see him at his office. I would completely without a doubt recommend contacting Rob Hess for your insurance plan needs. read more

I called Rob Hess and did not receive a return call for about 10 days. I then called again and mention my prior voice mail message and he said oh I think I deleted a bunch of messages. It certainly sounded like a baloney excuse to me. I then went to meet him at 9 a.m. on a Friday at his office and I waited for 30 minutes and he never showed. I also left him a voicemail after waiting for the first 5 minutes that I was at his office and did not hear back from him. He called me later and this time again blamed office equipment for his not showing. Once shame on you. Twice shame on me. Maybe he is just losing it as there are similar reviews in 2016. If it was possible to give no stars at all I would do it. read more

Rob is a true professional. His depth of knowledge is vast, and paired with his excellent communication skills, one receives great insights into insurance options! His follow-up was timely and he delivered on all accounts! We are so glad we found Rob Hess! read more

Update: When I needed to cancel my plan, Rob was nowhere to be found. I sent 3 emails and called twice. Of course he was great in the beginning when I needed to get set up, but after he got me on a plan and had me write reviews for him he disappeared. I had to call my bank to put stop payments on my charges because he never gave me access to SurePay, then spent several days playing phone tag with BCBS to clear up the invoices for past due payments they started sending me. Good thing companies like Zenefits will soon phase out sketchy brokers like this!!! read more

Worked with Rob over the course of a few weeks, needed new insurance after moving here to Arizona. Rob was helpful in trying to decipher Obummer care. Had to make the 02/15 deadline, Rob told me he would call me on 02/09 to finalize paperwork. Haven't heard from him, ended up just going through the market place. Perhaps this is not typical of Rob, and I certainly hold nothing against him for it. Give him a shot, hopefully he calls you back. read more

What a great experience getting life insurance form Rob. Not only was the process easy, it was a great relief to the family to know they were protected if something should happen to me. Thank you Rob for your help to make the right choices. [Smile] read more

I first reached out to Rob to obtain private health insurance but he never returned my call. Days later I called again and was able to reach him. We spoke for a few minutes, I expressed I was ready to purchase a plan immediately. We set an appointment for the following day but he was a no show. Five days later and I still haven't heard back from him nor has he reached out to even apologize for failing to make our appointment or wasting my time. read more

After years of networking with Rob and referrals to him he has never failed to amaze his clients. He currently provides my family's health insurance and he never ceases to exceed our expectations. read more

I located Rob through a Google search. He delivers in everyway the reviews speak of and more. He made an otherwise stressful situation seamless. Walking me through my options in terms that were understandable. He made sure I knew to contact him if I had any issues. What an awesome experience. Highly recommend Rob for your insurance needs! read more

Rob was the best insurance agent to work with. For a guy from India, insurance plans and jargon could be quite confusing. Rob took his time and explained everything in detail. He gave me the needed options and suggested the "Best Value Plan" considering my age and medical history. He followed up on-time and got me a very good plan. I definitely recommend Rob. He is honest and very professional. read more

I found Rob to be friendly and knowledgeable, and very patient with all of my questions regarding the recent health care changes. If you want the straight answer without pushy sales get it from Rob. read more

Robert was exteremly helpful in advising me on the best plan for my needs and aiding me in making an informed decision. Wonderful sevice, would recommend him to anyone! read more

I tried for a long time to keep my head buried in the sand when it came to all the health insurance changes this year. Rob helped me pull it out and got me into very affordable and decent insurance. He responded quickly and with great options. He even called me back after hours in order to comply with the deadline. Rob definitely knows what customer service is! I was lucky to find him! read more

Rob was a fantastic agent. He made it very easy to understand the different plans. I was very pleased. He knew alot about the different plans that were available. read more

Rob did a great job in quickly explaining the various options to me and very helpful in guiding me to the options that best fit my situation. I was losing health insurance coverage, and had called a couple of other agencies before this and they were not near as helpful. I ended up using a combination of his recommendations for the current year to fit both my wife's and my situation. He also advised me of a few "gotchas" and was very open to answer any questions. He also called back afterwards to check. Really nice job on the service front. Gerald read more

Rob is excellent in breaking down the intricacies of healthcare to the layman. Start here folks.

I came to Rob to help me get dental insurance, which my employer does not provide. He was knowledgeable and efficient. He also reviewed my other insurance policies and was able to get me much better life insurance policies for my family at a better rate. Great guy to have on your side. read more

Rob is an exceptional insurance professional. He is keenly knowledgeable about insurance products of all types. Rob is up to date on all aspects of insurance. He takes the time to explain the coverage and plans so that his clients understand exactly what is available and, Rob makes sure that his clients receive the coverage that is best for them. I will continue to refer Rob as he is genuinely helpful in providing insurance needs. read more

Rob is a great resource for health insurance, he can help guide you through the new health insurance changes and offer you different options. read more

I've know Rob for many years. He's one of the best when it comes to health insurance. He's knowledgable and professional. I've been able to refer friends and clients to him. read more

I called Rob, he was very prompt at getting back with me. He was willing to meet up with me at a more convenient location, since his office is on the other side of town than me. I am not insurance savvy, he took the time to hear what I needed and provide me with multiple options. These options included varying price ranges to meet my budget needs. Rob was very friendly, professional, and very knowledgable. He is also licensed in multiple states so if you need to relocate, he can advise you on that too. He is great and I have no qualms about referring anyone to him. read more