My 17 ram 3500 actuator threw a fault code. I took it to bergstrom ram oshkosh because they should…read moreknow their product. The service advisor showed my how far down in the engine bay the actuator is and how many parts had to be removed to access it. I had a service agreement so the service advisor was going to interface with them to save me a lot of money. They replaced my actuator at a total cost of $4000 but my part was only $1000 because of all his hard work on the phone. I decided to try to bulletproof my 6.7 if one little part cost 4 grand. I replaced the turbo and my 4 thousand dollar actuator. My third/newer actuator was ordered with the 64mm turbo. My new mechanic removed the passenger side wheel liner, removed four screws. Installed the $700 new actuator in 20 minutes. My cost for the actuator was $700 and I suppose that bergstroms price would have been much less than that. My point is that markup on labor and parts at bergstrom is beyond what any reputable dealer would charge. Beware of the sharks swimming around in that dealership because 400% markups are not ethical in any industry. I wouldn't do business at this oshkosh ram dealer on a dare. Take your truck to any other shop in the area until they flush the rats out of this dealership. They certainly cant fix the dealership with bergstrom personel. If you look at all the yelp ratings for every bergstrom dealership you see why using yelp is a HUGE MONEY SAVER as it exposes the crooks in the automotive business.

Service on my 23 Rebel has always been great. Bronson Enli who i believe moved to another store…read morewas awesome. Super sincere about making sure my purchase was great! I think he was more excited about the order package than i was. At delivery i noticed what i thought was a dent on the rear ds of the cab. Well there was another on the passenger side too so we thought nothing of it. four months later I noticed a discoloration on the ds spot and noticed the paint was cracked. Called back to the store we both figured it was due to shipping. They covered the repairs and had it back to me in a short amount of time.

Did amazing job on my truck. Dropped it off the night before my appointment cuz I had to be at work…read moreduring the appointment time so I would be around to take it. They pulled the truck in way before the scheduled appointment. Got it done in amazingly fast time and the price was fantastic. They did a Wonderful job on the truck. Called me and told me what they were gonna do and updated the price so nothing was hidden. I would definitely recommend and come back again.

Your better off going to a dealership for repairs. Such a waste of time and money. Very…read moreunprofessional the so called service rep dropping f bombs over charge and find things that dont need repair. Better off going to a dealership save your time and money and go somewhere else. The place is a rip off!!!!!!!

It's easy to get oil change how convenient As specially as the winter tim you only need to change…read moreeye on your car in the winter

I love coming here! It's always a quick change, even when they're busy. They communicate between…read moreeach other very well, that's the impressive part, to me. They check everything from bulbs to filters. They're professional and organized. Highly recommended!

Dear Yelpers: Sit down and take a minute to read this:…read more this is a true story. I had a nail in my tire this morning and didn't want to take any chances with it so I started calling around Manitowoc to see who could get me in ASAP. Are you sitting down? I called eight different service centers!! now I understand it was a Friday at 1 o'clock, but I called eight different service centers in Manitowoc and all of them could not fit me in ! even my local regular shop said I could drop it off and come back for it a few hours later in the day but I had errands to run and things to do and I needed the car fixed immediately. my father said "did you try Novak?" He gave me the number and I dialed it right up. I spoke with a friendly agent, I told her my story and I said "do you think I can get into your shop right now?" and she said "absolutely come on down." I was quite excited . I drove over - they pulled the nail out. It was nothing serious. It wasn't leaking any air and my $charge$ was zero for 10 minutes of work. Maybe it was 5 minutes of work. For that reason , I will be coming back for future service. I might be easy to impress, but after this experience, i'll give them another try!

I had pulled into the lot late in the evening as the owner was leaving, my bumper was hanging off…read more With no questions asked, he dropped everything to help and got it all fixed up right away! The repairs could have been costly but he helped me get back on the road and wouldn't accept any tip. The community is lucky to have a business like this!

I had suspension issues that 4 repair shops couldn't figure out. 3 were GM dealerships. One a…read morerepair all shop. Contacted Richmond Street Automotive for an inspection. Had very friendly and knowledgeable conversation with him. Made quick appointment and received excellent service with several very knowledgeable staff and got my car repaired to the best it has been since I bought it. Thank you Richmond Street Automotive. Everyone there deserves a pat on the back. I will definitely be using your business for all my repair needs on my vehicles in the future. GOD BLESS YOU ALL and thank you very much.

These guys are great! I called late morning with a rush job. I got a same day appointment, out in…read morean hour, friendly & knowledgeable staff, great price too. I love this place

Eric customer oriented a pleasure to work with I have had two occasions when I needed their help…read morewith my tires and they diagnose the problem and said no repair was necessary

I requested to have my rear brakes replaced. I didn't ask for a $45 brake inspection. I already…read moreknew what was wrong. Also the technician left a bungee cord hanging under my truck. Probably used the hang the brake caliper during the repair. Kinda makes me lose confidence and wonder what else was forgotten.

All employees were courteous and efficient and exhibited great communication. Location was clean…read moreand easy to access.

I went in expecting a need for a new starter. After their diagnostics found everything was…read morefunctioning as it should, oil change was enough! I really appreciate honest service. Been here before and I will be back.

I recently had a routine oil change appointment for my car. A day before the appointment I notice…read moreone of the tires on my car was losing air. I contacted Paul Safranski at Safranski Tire and Auto to see if they would have time while they were changing the oil to find the cause. They were able to find a nail in the tire leak and fix the problem on top of the oil change. Turned out a nail was in the tire. Safranski Tire and Auto Team always do a great job! I have been a customer since 2008. Akasha Manthe

There are not to many car places you can go to , to get your car fixed, and totally trust the…read morepeople who work on your car. Especially if you're a woman. They brought me in the garage and showed me exactly what was wrong with my car. They were totally honest and very helpful. I will not take my car anywhere but Safranski's. Thank you !