We moved recently to Dewey Humboldt we had some plumbing issues I was given some plumbing…read morecompanies to call. All I told is that we're too busy and when they were able to that there was a mandatory fee to come. Some recommended Bill at Roadrunner. I called and left a voicemail. Within hour I received a call from Bill and explained what my problem was and what other people told me Bill told me that since it was Friday afternoon he could come Saturday morning. I asked him about fees for coming Saturday. He told not to worry and that he would be there around 8:30. We'll at 8:20 he was knocking at my door. He had a smile on his face and came in. I showed him what my issues were. He looked at me and said no problem I see there is a fixing you need to get the washer to work properly. He went out to his truck and came back in with a whole new kit. He said that the piece I needed was part of a kit. But since I told him the problems I had with the other companies he was only going to charge me for the part. When he was done we sat and talked for while. Not only is very knowledgeable he is a great person to talk to. When I asked him for the bill I couldn't believe what he charged me especially for a Saturday He told me that if I have anymore problems with it no matter when it is feel free to call. Well a couple of days later I a problem with something else. I called him and was just as friendly as the first time. I will never use anyone else for any of my plumbing needs. If anyone wants a review on him feel free to reach out to me

I had them come to my house for a water pressure issue at my kitchen sink. The tech assured me the…read more$800.00 fix would do the job...after I paid, I said " the water pressure seems to be the same" the tech said " the pressure is set by the factory". The owner stood by his tech, even though he wasn't there to witness that the tech said it would be fixed.

Quoted $4,700 to replace a 40 gallon electric water heater for my 80yr old mother-in-law! What a…read morebunch of crooks! Said the water heater was special order, but you can get the same water heater at Home Depot for $519. It would have cost at most $100 in parts, so they were essentially charging over $4,000 to replace a water heater that would have taken them 2hrs at most to replace. $2,000/hr. is robbery and they tried to take advantage of a little old lady.

Having some furnace issues, we had two other area places (Wolfgangs and Jungle Cat) provide an…read moreinspection and recommendation. All they wanted to do was sell a new furnace. And we had major inconsistencies (especially among two Wolfgang's technicians) as to the real issue. Multiple Services was able to accurately diagnose the issue and much less major and fixed it entirely within a couple hours. At a far lower price. And they had the experience to assure us that this furnace has a lot of life left (despite the dire warnings of the other firms). We were so lucky to happen across this firm. And equally unlucky that I ever contacted the other two.

We have a home warranty. Called them as we were having trouble with our A.C. System. So they sent…read moreout Mutiple Services out to our home . Great Service by both the Office Staff and the Experienced Tech. He arrived on time, very pleasant to deal with . He reviewed the situation. Then got on with the repair. Fixed in under a hour.. Very Pleased with the outcome. (Cool House Again). I will always ask for Multiple Services for any HVAC trouble.

I previously had a service request with a company (to remain nameless) through my home warranty,…read morewho claimed our heating unit just needed cleaning, charged us and left without actually checking the heater. They didn't fix it & it didn't work. We decided to call Jungle Cat Heating & Cooling. Matt was very prompt & courteous! He diagnosed the problem immediately and fixed the issue. He stayed until he knew the heater was not going quit on us again, which would indicate a deeper problem. We had a functioning heater that day & it's still going strong! Price was great & well worth paying out of pocket to not only have a working source of heat (given that it's been in the 30s at night lately) but to also support a local business! I would highly recommend them!

We had a great experience with this company which was sent by our home warranty business. They…read morewere prompt and got our new furnace installed as soon as possible. Very excellent customer service from everyone I dealt with: Anna, Matt, Arron, and Nick. Highly recommend!

Is there a ZERO stars? Booked an appointment, stayed home from work and they didn't show. Their…read moremotto should be: Don't get Goettl's! No apology offered and no discount for the service I was requesting. Worthless Company!

Beware! This company is predatory and dishonest. My 90 yr old father in law signed up for their…read moremaintenance plan for peace of mind. Recently someone in his development had an ac unit fall into the home due to a faulty pan. He asked for an inspection of the pan. Of course this turned into $4200 to replace a pan. With the pan being the only item and the rest labor minus his discount for "membership". A week later he needed help with a dishwasher line that was too tight and he could not disconnect the line. It was $200 to disconnect one line with his "membership". While the technician was there he went in the garage on his own without consent to check the hot water heater. He told my father in law his unit was old and should be replaced soon. A week later the water is not hot anymore. I'm in town so I go to investigate. The tech had turned the unit down to warm and I had set it to hot when he moved in. These guys are predatory and dishonest. Taking advantage of elderly people. Stay away!!!

EXCELLENT service!! Highly recommend and will use again. They came on time as scheduled and did a…read morethorough job. We're very pleased!!

Our AC stopped working about a week ago. My husband called ACE, as they were the first business…read morethat popped up in a Google search and it has been between 90°-100°. The tech came a few days later, did a (clearly not thorough) inspection of the unit. He ended up telling us that our compressor was bad, the unit (that we bought brand new and had professionally installed 4 years ago) was "too old and obsolete," and that it was going to cost us an estimated $6,700 to change out our outside coil unit and compressor. Since we don't have a spare $6,700, we contacted another business (Environment Concepts, Inc. Heating and Air Conditioning) for a second opinion. Billy came out the next day and completely fixed the problem (NOT the compressor, not anything the guy from ACE lied to us about) for $300. ACE wanted to rip us off for literally THOUSANDS of dollars that we don't have. They offered no other options or solutions, and had we not found the company that actually helped us, we would be completely without AC for who knows how long in the AZ summer heat. When my husband received a message from ACE to OFFER FINANCING on a completely unnecessary service, he told them what happened and how unacceptable their business practices are. The only response was to tell him that they could still offer services in the future. Absolutely unbelievable! Bottom line, if I could give ACE zero stars, I would. They are unethical and clearly out to steal whatever they can from unsuspecting victims. For as many elderly people on fixed incomes and young families just starting out as there are around here, it is disgusting to know that this company would rather let people overheat than to be honest and fo the correct work for a workable amount. I will NEVER recommend ACE, and will be telling everyone I know how badly they tried to rip us off. They should be ashamed of themselves, and I only hope that people see this and know not to trust these liars.

Danny is a great young man. We have now used his services twice and have found him to be honest and…read morean extremely hard worker. He is our GO TO guy.

Danny has done a couple of jobs for us. We are very happy and will continue to use him as well as…read morerecommend him.

Casey was able to come to our house ahead of schedule. He was very thorough looking at our A/C…read moreunit, replacing the thermostat and servicing the unit. Prices were so reasonable! I appreciated that he walked me through everything he did to our A/C to get it operational again. Thank you Casey!

HONEST, RELIABLE, INSURED and LOCAL- My parents live in Prescott Valley, and we recently stayed…read morewith them for 2 weeks because of a family emergency. Prescott Valley can be quite cold in February and my poor mom in a panic when their inside home temperature plummeted to 30 degrees last week after their Heater abruptly stopped working. Casey had serviced their unit previously, so they called him. Even though it was last minute, Casey made time to come diagnose the issue. I had the opportunity to meet Casey, and he was very knowledgeable, professional and helpful! Ultimately, my parents had to replace the entire unit. Casey's quote was significantly lower than the three other companies that provided estimates. Casey installed the unit this week, in record time- before the arrival of a winter snowstorm (see photo). If you need a new Air Conditioning or Heating Unit, be sure and get an estimate from Casey. He lives locally, and has my highest recommendation.