1. H2O to GO AZ

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H2O to GO AZ

5.0 (4 reviews)
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Verde Valley Plumbing

Verde Valley Plumbing

(9 reviews)

For the 2nd time Charlie and Jeremy saved me from lots of heartbreak caused by plumbing failures…read more They are very accommodating with scheduling and fit me in very quickly. As repairs started they both kept me informed about parts needed and what the plan was. The best part is that they found a leak before it became a major problem and they changed out a filter behind my laundry area. The wall was open and they saw the filter off to the side and saved me from problems later on down the road. I have come to appreciate plumbers more than most trades and I found a good one.

Jeremy installed a "new" reverse osmosis system June 2025. The water was delicious and the TDS read…read morea consistent 14, and 16 in December 2025 when we had him come out and change the filters as he had recommended (every 6 months). After changing our filters December 23rd, our TDS readings went up to 260! We called to let him know the pressure dropped significantly and the water was cloudy and had an odor. We bled the system up to about 10 times and flushed the membrane a couple times and let the system refill before testing again. We let Jeremy know it wasn't performing like before. Nothing was broke until he changed those filters. His response was slightly defensive and his resolution was to change the membrane out which had not yet been done, and to charge us again. This did not sound reasonable to me as to why would I trust another service when the first service provided had not worked and was abandoned unresolved? How does a 6 month old perfectly working new system go from great to broke? It's a mystery to us. Won't use these guys again...and their answering their "business" phone line or returning messages are slow. I tried to get a copy of the receipt from when we had the system installed with no help, never got a call back. And their business address is a residential area, I'm sure there are a few ma/pa businesses in this town that work from home. Very disappointed, now we are buying bottled water until this gets resolved.

H2O to GO AZ - plumbing - Updated October 2026

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