Really nice and great people! Dropped off my truck to have an issue fixed and ceramic coated and…read morethey had it all done in a day and delivered it back to me!

Customer service is the absolute worst. Making promises they cannot keep. Promised a detail job,…read morepromised my glove box to be fixed it's still broken, and worse than it was before. I'm beyond pissed. After services, they had the nerve to ask me to not give below 5 stars!! How insane

The other reviews are right. Justin was super chill and easy to work with. No aggressive sales…read moretactics. We were able to test-drive all the cars we wanted. We left without any hassle, continued our search, and then came back a couple-few days later and re-test drove the Range Rover to confirm it was our top choice. I will say it was nice to be able to test drive a few AWD SUVs all in one place between the main lot and the one down the street. It came in handy and saved us a bunch of time.

Buying a car is never fun, but Justin made the whole process really easy. I didn't feel pressured…read moreand I love my new vehicle. I will be back to purchase vehicles in the future.

From the moment I stepped in to the dealership, I was well taken care of. Brandon really helped in…read morefinding the exact SUV I was looking for. He was communicative and informative. The process was easy from start to finish.

After 4 days of zero communication last week and a lot of frustration, Chuck Tucker, Guest…read moreExperience Director, called and texted both my husband and I and asked to speak to us to make the situation right. He is a delightful man who has been with the dealership 20+ years and knows what good customer service is. He was kind and apologized profusely. He said this isn't how Gary Yeoman Ford wants to conduct business. He offered us several remedies to make things better. He went above and beyond and explained he would have a meeting with the service manager to see how to prevent this in the future. They were more than generous to us, and we truly appreciated it. The bottom line... we will be back and hopefully we will experience the level of customer service that Chuck showed us.

WARNING, I REPEAT DO NOT DO BUSINESS WITH THIS DEALERSHIP, THEY ARE A BUNCH OF CROOKS!!-…read moreDisrespectful liars. I am going to invite you to strap your seatbelt over and buckle up for my review. As a female, I know many dealerships will target woman because generally they do not know much on cars, so I did a lot of studying before I went so I wouldn't be taken advantage of. I came in to look at a 2024 Kia Sportage SX Prestige that is black and red interior. I found a similar car, same make, model, trim, year, interior/ exterior color, BUT with 18k miles less and still in warranty, but was a bit further so I decided to take a look at the same car but closer to home. I went to the dealership and started to walk in. I got stopped by a salesman and he said he was finishing up with a customer, but he will introduce me to someone who he has worked with for 13 years named Buddy. He is an older man, I introduced myself and him to me. I test drove it and loved it. I didn't want to narrow in on that one car, so I asked if he had anything else within my price limit and expectations and I drove another car, which was a ford edge. As I drove I heard a loud noise the entire time driving and asked him if he did. He didn't until I put down the window. I asked if I should take it to the shop area, and he said no, which made me concerned about the state of their vehicles and what they try to sell them as. I decided that I liked the Kia and was curious about the numbers and it wouldn't hurt to see what they wanted for it. They showed me a number significantly higher, 4k higher out the door. I showed them the other vehicle and it being exactly the same, but the MSRP was listed 3k less (out the door price was 4k less). Buddy tried to get all defensive and said that they aren't the same and went to go get the carfax to show me the difference. There was a slight difference (350$ and it was listed on the car fax as such) but everything else was identical, yet less miles and still under warranty was a significantly better selling point. I pointed out the only difference, and the price and he got insulted, started stacking the papers and beginning to dismiss me. I asked him if I could keep the carfax and he snapped back NO. It wasn't just his words, it was his demeanor, his tone, and blatant disrespect just because I was challenging him. I responded, "excuse me?" and then he proceeded to tell me "You aren't going to take my papers out of this dealership". At that point I got up because I wasn't going to tolerate the way he was speaking to me. As I began to walk away he yelled over, "You aren't going to use my deal to get a better deal somewhere else" and at that point I felt anger arise and I responded "What deal?? you didn't give me a deal, trust me, I got a much better offer than you gave me." I was so angry from the disrespect, I had to go to the bathroom to calm down. When I walked back, I beelined it to where the sales manager was and who he was directly talking to. I asked the sales manager if there was a problem and why I was not able to keep a carfax for my documentation. I was going dealership to dealership doing my due diligence to make sure I get a good deal. Brian (the sales manager) said there was no problem for me to keep it, and handed it over to me. I then told him the Buddy told me I couldn't, and Buddy said he didn't and I stopped him yes sir you did. Brian then asked me what price could keep me. I said I did not want to give my business to them, especially with that sales man. He offered another salesman, and I said I am not wanting to give them my business, and I walked out. Again I was so angry I needed to sit in my car. Brian came out to my car and asked me again. I continued to say No. Then he kept persisting. I finally gave him a number and he said yes to it. I said I am still angry and he said take lunch and email him. It took me all day to calm down and realize at the end of the day I liked the vehicle and don't let the horrible salesman affect me when I liked the vehicle. I finally e-mailed Brian that night stating I would come back in if he was a man of his word and held up the verbal agreement we came to. He did not answer. I then reached out one last time to see if he was a man of his word, and again he never responded. These men are sleazy sales-men who are the reason they get this bad reputation. They are dishonorable, disrespectful, manipulative, lying sales men. Do not give your business to this dealership, because they are only going to screw you over. They took me as a target and when I wasn't an easy one, they became aggressive and began an altercation. I am warning all customers to take your business elsewhere. After car shopping for 6 vehicles in my life time, I have never in my life been treated so poorly. They lost my business, and I was going to pay CASH.

Josh salesman. Julie finance…read moreFriendly, knowledgeable, polite and no nonsense. Vehicles, showroom, bathroom were clean and tidy. Easiest transaction! Recommend

I can't speak highly enough about these guys. Will and his crew made me getting a new car after my…read morewreck a stress free process. I would recommend them to anyone. We test drove the car and he immediately arranged for our (only) concern to be addressed. Great communication and customer service.

From the owner: we sell quality used vehicles, honest and straight foreword, we treat you like we like to treated.read more

5 Stars - Great Experience at Hilltop McCar Sales!…read more I've bought two vehicles from Hilltop McCar Sales, and I couldn't be happier with my experience both times. Chris and Kenneth are absolutely fantastic--so helpful, knowledgeable, and genuinely dedicated to making sure you get exactly what you need. The process was smooth, and they made sure I felt comfortable every step of the way. They really go above and beyond to ensure you drive off the lot with a car that suits your needs and budget. I highly recommend Hilltop McCar Sales to anyone looking for a great vehicle and an even better customer experience. Chris and Kenneth make buying a car feel easy and stress-free. I'll definitely be back in the future!

The guys did all they could to get me into the vehicle I wanted! Good guys and even better Jeep!…read moreHighly recommend.

This is the only dealership I'll take my car to. The staff are professional and let you know what…read moreyour charges will be for the service done to your vehicle. I can't speak for all the other customer service techs but Brody has been the only tech to handle my vehicle and schedule repairs/services. He always takes care of it. Thank you!!!

The salesman was mark he's a Ukrainian dude, I felt like he was trying to relate and definitely…read moregain a connection, it felt like just hanging out with a friend 10/10 service gave honest opinions. And Seth the finance management went above and beyond I've seen anyone go at a dealership, he went out of his way and work he had to talk and joke and find connections, as well as finding me a car that I liked ( which i am more picky than anyone needs to be), after finding me the car he did everything he could to make sure I was satisfied and happy with my purchase including giving me advice money wise and what he would do. I would recommend mark and Seth to anyone looking for a car ever, will take great care of you and make sure your happy with what your paying for!!!!

Amazing amazing amazing they are the best around period. Service is great they do great work on…read moremy edge they get me in right away

Visiting from out of town and knocked my rear bumper off and dislodged muffler bracket. They were…read morequick, friendly and very economical during a crisis. I highly recommend BAO's Autp Repair!

The service department is a rip off. Took my Pilot in to get checked out. Had the codes a needed…read morethe radio checked because it stopped playing sound. Was told diagnostic fee was $89 that they don't go by other codes their techs didn't pull. So gave her the codes we knew already so they'd know. Waited 2 hours and get called back. Tech says radio has "internal error" ... no kidding I knew that it doesn't work. Then told me they found the code I had given them for the cat error and said the tech said " internal error on cat". Are you serious?! They charged me $89 plus tax to tell me exactly what I told the service person checking me in. When I questioned she said they didn't do deep diagnostic cause I only wanted to pay one diagnostic fee then says they normally charge $89 per code, so it's not a single diagnostic fee. Imagine how many people they rip off with diagnostic fees alone! Literal waste of my time and money for nothing.

We had to buy a new car for my mother and the process was wonderful from beginning to end. Paige…read morewas great to work with and Jennifer has us in and out in no time. Mom is very happy! We will be back when we need another car!